The mantis and spiders are always so healthy and Kelly goes out of her way to accommodate for you. The live food they sell is also of a high quality. Highly recommend mantis mayhem.
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Had an order this month and they answered all my questions, before I ordered, whilst I waited and after it arrived. My spider, a Johnsoni, a species that is hard to find (as they are often Ardens mi... See more
Company replied
Great quality and very well priced. I bought some green bottle casters which are notoriously hit and miss, however I received a good quantity and the hatch rate so far has been very good, definitely... See more
Company replied
My spider was well packed, i ordered a Widow Jumping spider, although it most definitely isn't an I5 spider and is still teeny tiny. I had some problems with delivery given the delivery guy was carele... See more
Company replied
Company details
- #182 of 266 best companies in Pet shop
Written by the company
Mantis Mayhem is a UK-based specialist business dedicated to the supply of praying mantises and jumping spiders, alongside purpose-built enclosures and carefully selected accessories designed to support successful long-term keeping. Our work is driven by genuine experience, attention to detail, and a strong commitment to customer satisfaction. We understand that purchasing live invertebrates requires trust. For this reason, we place great importance on clear communication, accurate listings, and dependable, well-organised shipping. Every order is prepared with care, and we aim to ensure that customers feel confident and informed from the moment they place an order through to delivery and beyond. Customer care does not end once an order arrives. We pride ourselves on providing reliable after-sales support and practical guidance, helping customers feel supported should they have questions or concerns. If something does not go as expected, we take responsibility and work quickly to find a fair and reasonable solution. Our approach is always customer-focused, transparent, and professional. With hands-on experience working with both praying mantises and jumping spiders, we strive to maintain high standards across everything we offer. Whether serving first-time keepers or experienced enthusiasts, our goal is to provide a dependable service built on consistency, knowledge, and respect for our customers. At Mantis Mayhem, we value long-term relationships, positive experiences, and honest feedback. Customer trust is central to our business, and we continuously aim to improve by listening to our community and maintaining the standards they expect.
Contact info
United Kingdom
- mantismayhem.com
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Great customer service
We ordered a couple of mantis from mantis Mayhem and they were going to arrive the day i was at work. I got in touch with them to ask if the address could be changed to my work place. They Sorted it all out for me. My little critters arrived safe and sound. Both are happy and healthy. The customer service was amazing, I'll definitely be buying from them again.

Reply from Mantis Mayhem
It came well packaged and alive all…
It came well packaged and alive all good super good timing too!

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The team at Mantis Mayhem are great
The team at Mantis Mayhem are great! It’s not often I give 5 stars but the service I have always received 100% justifies the solid 5 stars! Brilliant products and a great range of live food, mantises and more at amazing prices! I order regularly and wouldn’t go anywhere else. Highly recommended!

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Great fast and helpful company
Great fast and helpful company. Products are second to none.

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Great service
Ordered a lovely little orchid mantis and fruit fly culture
All delivered the next day
Tempted to get a mystery box in the new year

Reply from Mantis Mayhem
Always sent quickly and well packaged
Always sent quickly and well packaged. Thank you

Reply from Mantis Mayhem
Best acrylic enclosures in uk
Great products , good quality and excellent customer service.

Reply from Mantis Mayhem
I was kept up to date with my order…
I was kept up to date with my order from start to finish and my mantis arrived very quickly, safe and well.

Reply from Mantis Mayhem
Spiderling size doesn't seem I5
My spider was well packed, i ordered a Widow Jumping spider, although it most definitely isn't an I5 spider and is still teeny tiny. I had some problems with delivery given the delivery guy was careless and threw my package on it's side on my doorstep, definitely would recommend paying the higher price for shipping.

Reply from Mantis Mayhem
This company is brilliant
This company is brilliant. Quick delivery, good communication. Always there if you have any questions. Recommend 100%.

Reply from Mantis Mayhem
Great seller and breeder
Great seller and breeder. Any jumping spiders I have bought have been lively and healthy. Live food bought is good size and as expected. Would recommend.

Reply from Mantis Mayhem
Phenomenal service
Phenomenal service. The team at Mantis Mayhem never fail to send beautiful, healthy mantises & quality feeders. The packing is always spot on, the communication is exceptional & it's very clear to see the passion they have.

Reply from Mantis Mayhem
Confusing description
The description for a female mantis was poorly described resulting in me receiving the wrong thing.

Reply from Mantis Mayhem
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