MANUAL Reviews 11,636

Treatment does not work it’s a scam and then cancelled my subscription and then took more money out of my account today and didn’t email me to let me know

Royal mail dropped off my order at local shop as I wasn’t in . Then it either got lost or stolen phoned up manual told them situation and got another order shipped out that same day

I saw the add on the London tube a few times and thought it was a scam or similar. I contacted and had the initial blood test. That didn't work properly so they refunded the money. I had the next couple of blood tests and at my Doctor's consultation I found out so much I did not know and things I sort of knew. Consultation left nothing unclear, doctor was professional and courteous. Got the advice I was looking for and now about to start the TRT. Nothing but clear concise information and follow up. Can't wait to progress on my new journey knowing I have a support team on call to assist.

Really helpful and knowledgeable staff, action is taken quickly and advise is sound.

Excellent customer service 👏 👌🏾 👍🏽

I didn't attend as was not given any notification

Product doesn’t work. No change to the thickness of my hair or my hairline.

Arrived Quickly with help guide in paper format and WhatsApp

Feeling now how your Doctors told me how I would feel ! 5 star 💪🏻

Great service excellent company really responsive and provide guidance during every step

Really clear and informative website. Delivered within two days. Personable feel to communication. Great!

Very professional and informative discussions with team,. Put my mind at ease regarding treatment and potential side effects/impacts

1. I had and still have major hesitations into this company and its products when you barely need to give any info for them to recommend something, they don’t ask for ID or an in person assessment, and the spray I used isn’t even officially approved for hair loss.
2. Neither the pills nor the spray worked for me. I was told the usual stuff of needing to wait because shedding happens first etc, but after several months it became apparent this was just an excuse to give me false hope.
3. I was sent another box after stopping treatment months ago and requested a refund because it’s £200 and I won’t be using it. They didn’t give any refund and stated this was because prescribed medication can’t be returned. That argument is nonsense in this case because most of the treatments (pills, dosage etc) are exactly the same for most people. Also, there may have been some sympathy given I didn’t want to use due to uncertainty around side effects, but no gesture or any sort was offered. They send a lot of marketing stuff and this obviously got lost in a reminder email which arrived in my spam folder (I also note that they didn’t send a reminder via WhatsApp where I am more likely to see it and be able to cancel in time).
If you want to try this sort of treatment, there plenty of other companies offering the same thing.

Was easy to re.order. thankyou.

Really informative and easy to understand.

I had an issue cancelling my subscription, but I received very helpful assistance from Christoforos who solved my problem very quickly. Thanks for the assistance.

Great information given in a friendly and informative way. Easy to understand and great responses to the questions given!

Very informative and friendly throughout the webinar.

Good insight in to TRT