I already tried the Active line products and I love them. I like natural looking nails and the Active products are perfect and my nails are really more stronger. I bought the Flash line kit hoping fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am using the Ridged Nails protocol and I love it. The Active Smooth has such a pretty finish, and dries pretty quickly. The SOS Masque takes a few minutes to dry so I apply it as the final step... See more
Company replied
It works as promised. It took me 2-3 applications to learn how to apply it really well to make it last longer, so if it doesn't look great or doesn't last long the first time you try, don't give up on... See more
Company replied
Everything started out fine and the business responded promptly to my request to swap out one colour for another. I received no such prompt response when I have asked several times when I wil... See more
Company replied
Company details
About Manucurist
Written by the company

notre mission☀️
Vous faire plaisir en proposant des vernis et soins qui vous donnent la pêche et le sourire !
Mais aussi, et surtout, qui soient le plus clean possible pour votre santé. Enough is enough! 💅

Contact info
France
- manucurist.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Haven’t received my order yet.
I placed my order in the end of April/the beginning of May and still haven’t received it so I cannot give a review.

Reply from Manucurist
All in One Active Smooth ridge filler
All in One Active Smooth ridge filler. 2 coats and made no difference to my ridged nails. Disappointed

Reply from Manucurist
Active Smooth & SOS Masque
I am using the Ridged Nails protocol and I love it. The Active Smooth has such a pretty finish, and dries pretty quickly. The SOS Masque takes a few minutes to dry so I apply it as the final step in my bedtime routine, then I read for a while until my nails are dry enough for lights out. SOS has a slight rosy fragrance to it.
I had trouble finding the digital nail care guide, so I emailed Customer support and Lucie from the TeaM sent me step-by-step instructions within 24 hours.
I happily recommend Manucurist.

Reply from Manucurist
Super fast response
I received a broken nail cuticle oil bottle with all the oil leaked out. Within an hour of writing to them they responded, sent another oil and a present on top of that. Great customer service.

Reply from Manucurist
Excellent customer service
Although the package was lost on the way, Manucurist sent me a new one and even included a gift. Thank you for such excellent customer service and fast communication.

Reply from Manucurist
I heard about Manucurist from a friend…
I heard about Manucurist from a friend who was also in a "gel nails"trap for a couple of years. I have naturally think nails,and it started experience strong pain once I had them under LED light. Once I started using SOS Masque and oil it really helped me with my now brittle nails. I love the Active range, bright, shine and blur especially. Also, I've got Hortencia from Green. I like packaging, how easy they apply and esthetic. I will stick with you guys. You saved my time, money and probably health as I doubt that LED is good for a ling term use.

Reply from Manucurist
Had a small issue with shipping
Had a small issue with shipping. Customer service went above and beyond to assist. I cannot wait to get my products!
**I have been able to try out my products and I am blown away. Nail polish has never worked on my nails. And gel polish has historically ruined them. I was searching for a clear pink to enhance my natural nails and I found these products during my search. 10 out of 10! I painted my nails days ago and they have not chipped at all. They have never looked this healthy! I now feel like I have an elevated natural look. I can only imagine how good their other polish is.

Reply from Manucurist
I love the products
I love the products. Shipping was fast. In my second order a bottle broke in transit. They got back to my email within minutes and sent out a replacement. Customer service was speedy, polite and professional!

Reply from Manucurist
Excellent customer service
Excellent customer service. Had an issue with my order and they were quick to respond along with resolving the issue. I highly recommend this company and if I decide to start doing my own nails, I will definitely purchase from them.

Reply from Manucurist
Missing order and No customer service communication
My order is missing and I have attempted to contact manurcurist through their instagram, WhatsApp, their website chatbot and submitting a contact support form. Customer service hasn’t responded to any of my requests regarding my missing order. Their shipper UniUni is also unresponsive and based on tracking my order is lost. I have also attempted to contact their shipper multiple ways as well but I’m left on hold and they haven’t responded to any of my support tickets. I would love a response otherwise I’ll report them to Amex as fraud because this is ridiculous - no communication or accountability
……
Update May 21st - the company reached and responded to all my attempts to reach them and are shipping another order. Once contacted, they’ve maintain check-ins and updates. The new order should be received by the 28th (I hope). Hopefully their shipper UniUni actually attempts the delivery this time. Will update once I receive the product. But have update my review score from 1 to 3 stars.

Reply from Manucurist
Great products and customer service!
Great products, really happy with results. A perfect clear peachy/ pink, my new favourite! 💅🏻
Also, excellent customer service! An item broke in transit and I got an immediate response with a replacement sent out, plus a complimentary cuticle oil for any inconvenience.
Will absolutely order from here again!

Reply from Manucurist
Superior customer service! Thank you!
Manucurist has superior customer service and the most beautiful nail polish colors! In addition the polish does what it says! Following a week and a half of wearing “Blossom” my nails appear stronger and healthier looking! Amazing! Thank you for the red Manucurist cosmetics bag and I love the cuticle oil. Very thoughtful!

Reply from Manucurist
I can highly recommend!
I bought and used the blur and the raspberry active glow. I cannot believe it! It’s still on 6 days later! For people who like neat natural looking nails, this is perfect. I usually chip nail varnish after 1 day! I can highly recommend!

Reply from Manucurist

Reply from Manucurist
Exceptional value, looks professional on
Product is exceptional. Worth every penny. Looks classic on.

Reply from Manucurist
All my life I said problems with my…
All my life I said problems with my nails cracking and splitting and never being able to grow them. I used manicurist nail save the keratin booster the SOS and the oil and the once a week mask and now my nails are beautiful it's amazing. I've never had any product work so well in my life. And the customer service that I've received is amazing. I will never buy another kind of nail polish again in my life.

Reply from Manucurist
Excellent customer service will buy…
Excellent customer service will buy from this company again 🤩

Reply from Manucurist
The customer support is excellent
The customer support is excellent! They always respond fast and do their best to answer all the questions and solve the problems.

Reply from Manucurist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



