Settee came, looked great at first. Then after one month of just a child sitting on the corner section the seat began to sink. There are sections of the material pulling away from the foam and frame.... See more
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Great sofa, great price, very attentive staff always polite and informative when ive rang to ask questions regarding delivery etc... Also the delivery men...nearly 5 hours drive and they helped my... See more
Company replied
Love my new sofa! Delivered fast and delivery drivers assembled and placed sofa where I wanted it! Kept in contact with delivery status! Would recommend them to anyone be my 1st stop always for new fu... See more
Company replied
The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, ru... See more
Company replied
Company details
Written by the company
We're a well established furniture store born from the vision of being the place to shop to meet all your furniture needs. We pride ourselves on supplying hand picked, quality products, ensuring that all our customers receive only the best furniture available. Our customer service team are available from 9am through to 10pm so there is always someone happy to help, day or night. Our 2 man delivery teams take care of all the heavy lifting, 5 days a week. Our vast warehouse full of stock means you wont be left waiting months for your sofa to arrive.
Contact info
Maple Centre, Unit 9 Bull Lane, , WS10 8ST, Wednesbury, United Kingdom
- 0121 505 6380
- info@maplefurniture.co.uk
- maplefurniture.co.uk
3.2
Average
289 reviews
No recent history of asking for reviews
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Good service good delivery all good…
Good service good delivery all good happy with them happy with my setees too👍
29 April 2021
Reply from Maple Furniture
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Reply from Maple Furniture
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Very quick delivery after me placing my…
Very quick delivery after me placing my order, my sofa was delivered within 3 days. I love it, so comfy!
29 April 2021
Reply from Maple Furniture
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Verona 3+2
After purchasing my last sofa from eBay (not this company) and it been rubbish I was abit reluctant to buy offline again but after reading reviews I thought I’d give it a try and I’m so glad I did ordered 5 days ago and my sofa turned up today it’s lovely and sturdy, the delivery guys were great and friendly, got a phone call yesterday telling me it would be delivered today then delivery guys text this morning to give a rough time for when they would be here! Would definitely order from them again! Highly recommend!
27 April 2021
Unprompted review
Reply from Maple Furniture
Hi Katie,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Really nice sofa and fast delivery do…
Really nice sofa and fast delivery do u do bunk beds
26 April 2021
Reply from Maple Furniture
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Very happy with maple furniture
Great service, corner sofa exactly as described colour is amazing dark green just perfect
Fast delivery and very good communication from order to delivery
26 April 2021
Reply from Maple Furniture
Hi Amanda,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Extremely happy with new sofa and…
Extremely happy with new sofa and customer service .. delivery driver quite rude but no fault of maple furniture
26 April 2021
Reply from Maple Furniture
Hi Sharon,
Thank you for choosing Maple Furniture for your sofa needs, our sincere apologies regarding your delivery drivers. Could you possibly send us an email to explain what happened to customerservice@maplefurniture.co.uk.
However, we are glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Reply from Maple Furniture
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Very happy 😊
Very happy 😊
Great customer service
The Delivery guys were fab
Would defo order from them again
26 April 2021
Reply from Maple Furniture
Hi Hayley,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
5* very happy.
Came very quickly and was delivered right to my door. The delivery people offered to bring it in for us too! The sofa is so comfy and was very easy to assemble. Great service definitely go back here!!
26 April 2021
Reply from Maple Furniture
Hi Chantelle,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
New sofa
Excellent service good quality sofas at a amazing price would highly recommend maple furniture
19 April 2021
Reply from Maple Furniture
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Soo happy
I am incredibly happy with my experience with maple furniture and I can not tell you how happy I am with my new sofa. The sofa is comfy and is so beautiful. Delivery was quick. Over all very happy. Thank you maple furniture.
15 April 2021
Reply from Maple Furniture
Hi Chelsea,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Reply from Maple Furniture
HI Elaine,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Our 2&3 sofa Gloucester charcoal are…
Our 2&3 seater sofa's The Gloucester charcoal are beautiful. Sally & Jennifer extremely helpful and patient Thankyou once again 😊
14 April 2021
Reply from Maple Furniture
Hi Kirsty,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Reply from Maple Furniture
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
The cushion on the sofa kept coming off…
The cushion on the sofa kept coming off and all the stitching had come apart
8 April 2021
Reply from Maple Furniture
Hi Nattara,
We do not appear to have had any correspondence from yourself regarding this issue? If you need to get in touch, please email us at customerservice@maplefurniture.co.uk
The Maple Team
Perfect service lovely staff …
Perfect service lovely staff great value sofas happy customer.
6 April 2021
Unprompted review
Reply from Maple Furniture
Hi Dawn,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
This company have been just awesome
This company have been just awesome. I had to delay my delivery for over 2 weeks and they held off and waited for me to be ready. Delivered withing the hour slot they gave me and credit to the delivery drivers as getting the sofa in my house was really tricky but they did it without complaining. They where polite and covid safe. The sofa is just lovely. Thanks again for a smooth easy transaction. For anyone reading I bought the full back verona corner and 3 seater is and it's perfect for my family x
2 April 2021
Unprompted review
Reply from Maple Furniture
Hi Helen,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review
The Maple Furniture Team
Was okay
The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, rude and miserable when the got here. They didn’t put the sofa together properly which resulted in one part now being broken. Only let down was the delivery guys
1 April 2021
Reply from Maple Furniture
Hi there, we are sorry to hear you had problems with your delivery. Can you please email us the details to customerservice@maplefurnitue.co.uk and we will investigate this for you.
The Maple Furniture Team
Love love my new sofa the whole process…
Love love my new sofa the whole process was very easy and it was so easy to put together and looks great and it's very comfy. The only thing I was disappointed with was the delivery. We live in a 3 storey town house with the living room on the 2nd floor I thought as I had said on the order needs to be delivered to 2nd floor the guys were going to take up stairs but they did not they dumped in hall and went. It's a good job I had 2 strong sons to take upstairs,otherwise it would have had to stay in hall until my husband returned from work at 10pm hence the reason for the happy and sad emotions 🤗🙁
30 March 2021
Reply from Maple Furniture
Hi Paula,
Thank you for choosing Maple Furniture for your sofa needs.
Glad you like the sofa and we hope it brings you many years of comfort.
Thanks for the 5* review.
We will be speaking to our delivery team regarding your delivery.
The Maple Furniture Team
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