Mapleleafphoto Reviews 560

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

If I could give them negative I would. I purchased my camera and a 3 year warranty thru them. Thought I had luck getting warranty work done just before it expired. Nope. They were responsive when I wa... See more

Rated 2 out of 5 stars

No. Your $20 offer will not encourage me to buy from you guys. The camera I purchased took 3 weeks to arrive with little to no communication. I called them got hung up on and ignored. I thought I was... See more

Rated 5 out of 5 stars

I am more than happy with the 200mm lens that I received from Maple Leaf Photos. I am an avid photographer and I enjoy taking pictures and submitting them for contests. I've won a few contests and rec... See more

Rated 5 out of 5 stars

If you want to call yourselves Maple Leaf Photo and pretend you are Canadfian then favor is American and favour is Canadian. Therefore the title shold be "Can you do us a 2 minute favour?". Should y... See more


Contact info

2.7

Poor

TrustScore 2.5 out of 5

560 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Happy customer

Hello back, everything I bought from your company, I DO enjoy like my Nikon d3500 kit and all acessories i got also, keep up the good work, wishing you the Best. Michel.

24 October 2021
Unprompted review
Rated 4 out of 5 stars

We had some delays

We had some delays, but we received all the things that were ordered.
Customer service personnel was courteous and handle the complaints well .He asked an expert supervisor to give further details on the subject.

6

24 October 2021
Unprompted review
Rated 1 out of 5 stars

I am tried to buy

I am tried to buy a Nikon photo camera, I paid but transaction was declined. After I connected to support of this shop and they said me : we sell only for Quebec people.
No information about that on shop web site. Upset.
I give one star to post my experience .

24 October 2021
Unprompted review
Rated 5 out of 5 stars

Nikon D7200 SLR

Purchased a Nikon Camera from Maple Leaf Photo. The price was good with a 1 year warrantee. They offered free shipping with this purchase. It took about 1 week to ship from the east to the west. I’m very happy with the camera and the service I received. Would recommend Maple Leaf Photo for anyone looking to purchase Photo/Video related gear.

24 October 2021
Unprompted review
Rated 5 out of 5 stars

Simple and easy ordering

I had only purchased a few times from Maple Leaf Photo and I had great service and my items always arrived undamaged and exactly as I had ordered. They will certainly be my "go to" shop for my camera equipment and accessories.

24 October 2021
Unprompted review
Rated 5 out of 5 stars

Really happy with my experience

Really happy with my experience. I ordered a DSLR kit and got an amazing deal. When I ordered it, Maple Leaf called me a few hours later to see if I wanted to upgrade the battery that comes with the kit to one with a longer life. They gave me a great deal on that too. Dispatch and shipping were great. A few weeks after I recieved my camera and kit, they also sent some more lenses in the mail- not sure if those were forgotten or a bonus, but I was happy. Highly recommend Maple Leaf Photo. :)

24 October 2021
Unprompted review
Rated 5 out of 5 stars

If you want to call yourselves Maple…

If you want to call yourselves Maple Leaf Photo and pretend you are Canadfian then favor is American and favour is Canadian. Therefore the title shold be "Can you do us a 2 minute favour?". Should you think I'm joking, then move to the US of A.
Your products and your advertising and pricing and service are second to none. Now be Canadian and drop the AMERICAN nonsense.

23 October 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM HERE

Do yourself a favour and never order from this company. This was probably the worst experience i’ve ever had online shopping. I ordered a camera bundle- they never sent me a confirmation email, so i called and they said not to worry about the email because it will be with me in 3 days. After 5 days i never got the camera or an email. so then i tried calling them- and got put on hold for a week straight, never got to talk to anybody. finally someone answered after me calling 3 times a day and sent me a confirmation email with tracking. It was delivered weeks after i was told it was going to be. I was in tears when i couldn’t get ahold of them thinking i got scammed. Horrible Horrible customer service. order from a legit place like amazon or something, i would never recommend maple leaf photo to anyone. ever.

23 October 2021
Unprompted review
Rated 5 out of 5 stars

My experience with Maple Leaf Photos…

My experience with Maple Leaf Photos was good. My lens came brand new in box within 2 weeks. I had read some bad reviews after I placed my order and got nervous that I got scammed but thankfully that wasn’t the case for me.

23 October 2021
Unprompted review
Rated 3 out of 5 stars

Promotion item not delivered

A few years ago I ordered a drone from MLP and there was a free promotion for a USB Key or something of that nature. No big deal really. I asked about it and when I received the drone etc it did not include the promotion item. I phoned and they said it would be shipped. Never happened. Like I said , no big deal but on principal I decided NOT to come back and not to phone back a second time.

20 September 2021
Unprompted review
Rated 1 out of 5 stars

Its been 3 weeks…

Its been 3 weeks and I still don't even have tracking for my order. A couple of reps said they would call me back and never did. I likely won't order from here again. I only ordered a battery and charger. I definitely wouldn't trust them with a large purchase after this experience.

17 September 2021
Unprompted review

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