March Muses Reviews 897

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the stunning and beautiful decorations, highlighting the excellent quality of the products, which many consider to be family treasures and meaningful additions to their homes. The ordering process is described as quick and easy, with many appreciating the prompt service and efficient delivery, often noting that items arrived quickly and were well-packaged. Many consumers also value the diverse range of products and the representation they offer, expressing delight in finding items that reflect their heritage and family. However, some people were dissatisfied with the delivery service, reporting issues such as damaged items upon arrival, missing products from their orders, or not receiving their items at all. A few other people also felt that their orders arrived late or contained incorrect items, which caused disappointment, especially when intended as gifts.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality, beautiful design, and... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the material, design, and... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and prompt delivery... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease of ordering and quick delivery,... See more

Service

Users describe positive interactions with service, highlighting it as professional, excellent, and prompt.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering my xmas figures from this amazing company the past few years now. I an a member of a mixed heritage family and now feel my decorations at Christmas represent my family perfect... See more

Rated 5 out of 5 stars

Absolutely stunning decorations, I’m so happy I stumbled across this wonderful company. I showed the gorgeous decorations to my husband (we’re a mixed race couple), he was giddy to see representation... See more

Rated 5 out of 5 stars

I ordered two hanging decorations after seeing this wonderful company on Instagram. They arrived really quickly (I live in Europe) and they are absolutely adorable and good quality. Just counting down... See more

Rated 5 out of 5 stars

Fab tree decs…..love em Great customer service I complained about Evrie delivery but March muses responded and acknowledged my feedback I’ll shop here again I’ve posted on social media cos the dec... See more


Company details

  1. #36 of 372 best companies in Gift shop
  2. #3 of 18 best companies in Christmas Shop

Written by the company

We’re here to celebrate diversity by diversifying celebrations ✊🏾✊🏾✊🏾


Contact info

4.9

Excellent

TrustScore 5 out of 5

897 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Product

After a false start with the incorrect items received the team responded quickly, apologised and sent out the correct items as a priority.
The decorations are well made and good value for many.
Thank you for responding to this matter in such a considerate manner.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous products

First time ordering and I highly recommend . The quality is outstanding. Speedy delivery. I will definitely order again. Thank you.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful ornaments and top quality customer service

I ordered Christmas tree ornaments from March Muses and they were absolutely beautiful — really high quality and even nicer in person than I expected. Unfortunately one arrived broken, but the customer service was outstanding. I received an immediate response and a replacement was sent out straight away with no fuss at all. Such a brilliant experience from start to finish — I wouldn’t hesitate to order again and highly recommend them.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Love them

The items I bought are really lovely. I bought them for my two grandchildren. They arrived on time. I would have bought more but they are a little expensive. But well worth it

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Everyone's talking about my spoons!

March Muses have made my Christmas table, staircase ornaments and my bay window the star of Christmas to all my family and friends.
The extra gasp at dessert time on Christmas eve with my spoons always makes me glow and I have recommended so many friends.♥️🤶🏿💫

28 December 2025
Unprompted review
Rated 5 out of 5 stars

Good quality items and excellent…

Good quality items and excellent customer service. Quick delivery too. Really love the brand and what it stands for. Purchase for my daughters a decoration every year for their trees on their homes so they can pass on to their future children.
Thank you for the difference and awareness you are making.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully made

Beautifully made, great quality, well packaged, speedy delivery! Absolutely fab! Love everything about these Christmas decs! Thanks :)

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful

Beautiful! Really original and well made.
And arrived quickly. Super chuffed!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Vibes!

A fun, unique way to introduce soulful vibes to the festive decorations. And the Christmas bauble I never knew I needed until I hung it on my tree!
Yes ❤️

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Gorgeous. Beautiful. Great service. Would use again. My Christmas tree looks gorgeous Some products had sold out. I’ll be buying as soon as they’re in stock

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Love the quality

Love my tree decorations! Really good quality wasn’t disappointed.
Also came really quick and well packaged. Will definitely be building on my collection!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

We love the items!

We love the items, my daughter loves them, especially the lady with the hat. We will definitely order a few others next year. Thank you

4 December 2025
Unprompted review

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