The women here was very professional, very friendly and very knowledgeable. I felt like I was in good hands, the whole experience particular in the Washington County branch. I will definitely be comin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
christine meyerkord was very nice and very professional at helping me get the help and loan i needed . i really appreciated the time and work effort she provided she was very much friendly with great... See more
Company replied
I was absolutely satisfied best place to get a personal loan! I would def recommend to friends and family! Thanks to Mariner especially Lizeth Velasquez she was above and beyond super friendly and pro... See more
Company replied
Finding a personal loan was never easier until Mariner Financing made it possible. Phil, the agent, helped me find the right option for my budget. I'm grateful for his kind and helpful service and for... See more
Company replied
Company details
About Mariner Finance
Written by the company
Personal loans customized for you!†
Whether you want to consolidate your debt, pay your bills, or travel to your dream destination, Mariner Finance is here to help you. Explore our personal loans today and move one step closer to addressing your financing needs.
APPLY ONLINE NOW
Checking offers will not impact your credit score*
Why Mariner Finance:
- Fast and Easy – Just complete & submit your loan application online.
- Personalized Offer – Checking offers will not impact your credit score*.
- 15-day Satisfaction Guarantee - No fees, if you return your money in 15 days**.
Loans We Offer:
- Personal Loans
- Wedding Loans
- Debt Consolidation Loans
- Vacation Loans
- Home Improvement Loans
- Car Loans
Locate a Branch:
Mariner Finance, serving communities since 1927, operates coast-to-coast with physical locations in over half the states. Our experienced team members are ready to assist with your financial needs.
LOCATE A BRANCH
Mariner Finance, LLC (“Mariner”) and/or WebBank, as applicable, (collectively “Lender,” “we,” or “us,” as applicable) offers personal loans from $1,000 to $25,000, with minimum and maximum amounts dependent on the underwriting of the loan and subject to applicant’s satisfaction of eligibility requirements and approval by Lender, and an applicant’s state of residence for Mariner-originated loans. Terms and conditions apply.
†Online loans between $1,500 and $14,000, originated by WebBank, except online loans in CA and MD originated by Mariner Finance, LLC. Loans greater than $14,000 or less than $1,500 may be originated by Mariner through Mariner’s branch network. Any stated APR represents the cost of credit as an estimated yearly rate, and each applicant’s specific interest rates and fees are determined as permitted under federal or state law (as applicable) based upon loan amount, term, the applicant’s ability to meet specific credit criteria including, but not limited to, credit history at the time of application, income, debt payment obligations, and other factors such as availability of collateral, and state of residency for Mariner-originated loans. Not all applicants will qualify for the lowest rates or larger loan amounts, which may require a first lien on a motor vehicle not more than ten years old titled in the applicant’s name with valid insurance. Any loan by phone and/or online closing process requires a compatible mobile or computer device on which you can access your email and electronic documents. Not all loan types are eligible for loan by phone or online loan closing.
*The process uses a “soft” credit inquiry to determine whether a loan offer is available, which does not impact your credit score. If you continue with the application process online and accept a loan offer, or are referred to a branch and continue your application there, we will pull your credit report and credit score again using a “hard” credit inquiry. This “hard” credit inquiry may impact your credit score.
**Mariner Finance’s 15-Day Satisfaction Guarantee provides that if, for any reason, you inform us that you are dissatisfied with your loan and you repay it in full within 15 days of the date of the loan in the form of cash or certified funds, all finance charges will be waived with no penalties. A cancellation of your Mariner Finance loan will not impact, affect, and/or cancel the terms of any purchase of a vehicle or other item(s) with the proceeds of your loan. Additionally, your return to the dealer or seller of any vehicle or other item(s) purchased with your loan proceeds will not constitute a cancellation of your Mariner Finance loan.
California Residents: Loans made or arranged pursuant to a California Financing Law license.
VA Residents: Mariner Finance of Virginia. LLC, Licensed by the Virginia State Corporation Commission, Consumer Finance Company License No.CFI-114.
Mariner Finance, LLC. NMLS No. 166564 www.nmlsconsumeraccess.org
Contact info
8110 Corporate Drive, 21236, Baltimore, United States
- marinerfinance.com
4.3
Excellent
720 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No rest no peace
No rest no peace. They send texts before due date and call you every day your late even after saying you have a grace period. They can't even print you a receipt if you go to the building and pay cash. They don't have change either so bring correct change. Good luck. Do not try. You have been warned
12 November 2024
Unprompted review
Reply from Mariner Finance
John Kandle, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.
They even offer and auto plan package. Very necessary.
Kali was excellent, VERY PROFESSIONAL, sweet, and straight to the point. She assisted me and broke down my entire loan. Definitely will always keep my relationship close.
13 November 2024
Unprompted review
Reply from Mariner Finance
Ms. B Garland, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Marcia was fantastic from the office on…
Marcia was fantastic from the office on 31st ave phx az. she is very patient and extremely helpful.
13 November 2024
Unprompted review
Reply from Mariner Finance
David Arroyo, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Application process
Application process was simple. Customer service was outstanding. So very grateful they were able to help me out.
28 October 2024
Unprompted review
Reply from Mariner Finance
Katie, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Employees were friendly and…
Employees were friendly and knowledgeable. The process was easy , the facilities were clean and easy to find.
6 November 2024
Unprompted review
Reply from Mariner Finance
ronda lowe, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The was fast and easy
The was fast and easy Tina Cagle was very professional and courteous and explained the loan paperwork thoroughly
6 November 2024
Unprompted review
Reply from Mariner Finance
Eric Baxter, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
50% INT..I PAID $148.
50% INT..I PAID $148.. ..INT. $81...BAD PHONE REPS
Date Description Principal Interest Other Total Amount Balance
11/01/2024 Regular Payment $74.80 $71.59 $0.00 $146.39 $2,741.67
10/03/2024 Regular Payment $63.11 $83.28 $0.00 $146.39 $2,816.47
08/31/2024 Regular Payment $66.35 $80.04 $0.00 $146.39 $2,879.58
31 October 2024
Unprompted review
Reply from Mariner Finance
We appreciate your feedback, Gary. The executed contract (the Loan By Mail offer) clearly and prominently outlines the loan terms, finance charges, interest rate, late fee assessment, and amount of payments, for which you acknowledged and signed, confirming acceptance of the loan agreement. After review, you have submitted the same statement through different platforms, but have not contacted our Customer Relations Department regarding your concerns. We have asked a member of our Operations Management to reach out to you to discuss your concerns and any questions you may have.
The application process was easy for me
The application process was easy because I knew that I was approved before even going to store so l didn't have to worry about getting there then being told my application wasn't approved. Mrs Araceli Aguilera was wonderful to work with as well she made everything easy for me to understand and she went page by page with me.
30 October 2024
Unprompted review
Reply from Mariner Finance
Marvin Clinton, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Professional Manager!
Shannel was very professional and very fast at processing at my application. Everyone was friendly throughout the process.
23 October 2024
Unprompted review
Reply from Mariner Finance
FM, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Reply from Mariner Finance
LKC, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
It was easy
It was easy, fast and great follow up. Would use this service again if needed.
19 October 2024
Unprompted review
Reply from Mariner Finance
Joaquin Robledo Jr, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
As a new client with Mariner Finance
As a new client with Mariner Finance, all I can say is I was so impressed with the way the staff helped their clients especially Ms. Daicy. She was superb, supportive and pleasant to deal with. She was extremely knowledgeable during the entire process of my loan. I would definitely recommend them to my friends.
23 October 2024
Unprompted review
Reply from Mariner Finance
R. Laps, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Kari was great to work with
Kari was great to work with. She listened.
23 October 2024
Unprompted review
Reply from Mariner Finance
Cynthia, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
It was a great experience
It was a great experience. It was quick and the people were so friendly!
19 September 2024
Unprompted review
Reply from Mariner Finance
Kristin Rains, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Fantastic and great staff in office…
Fantastic and great staff in office bridget was great 5 stars
16 October 2024
Unprompted review
Reply from Mariner Finance
Ed Gaydula, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Being able to get the money when I most…
Being able to get the money when I most need it. and keeping in touch with Hailey.
15 October 2024
Unprompted review
Reply from Mariner Finance
Derick Bland, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
The staff was great
The staff was great, explained everything to me.
25 September 2024
Unprompted review
Reply from Mariner Finance
Lindsey Sweet, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Very helpful in my time of need.
9 October 2024
Unprompted review
Reply from Mariner Finance
Thomas D Duncan, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
Best place ever to go to for a loan
Best place ever to go to for a loan. Rachel was a nice lady and help me get a loan with no hesitation. I would recommend this place to anyone to go to if you’re looking for a loan. I am 100% satisfied with how everything went. Thank you very much Miss. Rachel I really appreciate you and your team.
2 October 2024
Unprompted review
Reply from Mariner Finance
Rodney Mclemore, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.
MAKE SURE YOU READ THE FINE PRINT…
This review is not based on how kind the staff seems to be. What I am about to say has nothing to do with whether or not there are nice people working there. Because they are. This company receives one star because of the deception and highway robbery at the CORPORATE level. I, too, was at rock bottom when a check showed up with my name on it. The amount was small; however, it was enough to accomplish what my need was at that time. What upset me to the fullest is learning that their interest rate was set at .68%! Which. Is FAR MORE than HALF. Had I known I’d be caught up in a snake trap, I would have simply torn it up and not bothered with it — AT. ALL. To date, which has only been two months, I paid 300.00 towards my repayment, which was far above the minimum required because it was my intent to return what I borrowed quickly. And guess what?? Only 100 went towards my loan repayment in two months. The other 200? So happy you asked! Well, THAT found its way into THEIR pockets for loaning me 2,000. Now, I am forced to pay an extremely large amount if I am going to get any paid down at .68% interest. HAVE to pay it off quicker than anticipated, so this puts me BACK in a hardship! And when I questioned the rep about why my balance barely budged, after paying well over the requested minimum, would you like to know what she said? “Didn't you read the fine print?!” Well, guess what? I was going to get another amount that day and tell my large circle how MARVELOUS of a GODSEND these people are, but I'd be lying! That FINE PRINT ensured I will NEVER do business with them again, I'm reporting it to the BBB, and I AM telling everyone I know, “DO NOT get a loan from this company, unless you can AFFORD their ‘fine print!’” My husband is a diabled Veteran, who served this country over 40 years, FAITHFULLY. And this is how our country repays us. It's just sad to rip Americans off that way. Greedy and vicious. It'll NEVER happen again, though! Better rates at the Credit Union! So I'm kicking myself for not going THERE. Because what I believed was a blessing? Turned out to be a trap. A CURSE. 🥹
30 September 2024
Unprompted review
Reply from Mariner Finance
Tammy Jones, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.