Marsblade Reviews 1,257

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them. Unfortunately, the merchandise associated with them isn't up to par.... See more

Company replied

Rated 4 out of 5 stars

Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... See more

Company replied

Rated 5 out of 5 stars

So after watching quite a few YouTube videos. I decided to roll the dice and see if the marsblade I2 ice hockey blade towers and tech would be something that helps my game. So I put them on my old ska... See more

Company replied

Rated 5 out of 5 stars

These Marsblades aren't just flashy and good-looking; they're also incredibly comfortable, turning my lackluster hockey game into something that looks surprisingly good. Who knew an old has-been could... See more

Company replied

Company details

  1. Hockey Shop

Written by the company

Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

They charged me for 2 pairs

They charged me for 2 pairs, I returned them with no reimbursed!!! So disappointed and disgusted.

27 December 2023
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Reply from Marsblade

Hi Leanne, thanks for letting us know.

It seems like my emails never reached you and that was the reason for this misunderstanding.

Your refund was completed yesterday and the money will be received in about 3-5 business days.

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

happy with the purchase

ordering was simple and delivery happened within a few days of expected delivery time. the blades are good quality and i am confident they will help my boys in the off season.

12 February 2024
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Reply from Marsblade

Hi Steve,

Thanks for taking the time to share your great experience with the skates!
Tell the boys to keep up the training and have fun! 🏒

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great skates

26 February 2024
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Reply from Marsblade

Hi Michael,

Glad to hear that you're happy with the product, keep up the training!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Product is as described

Product is as described. Shipping was quick enough. Have only had one trial run after warming and fitting Rollerblades. Only issue I had was I couldn't use me debit card to purchase. I had to use cc. Ordered 2 pairs. One for my son and one for me. Both fit as I used the size chart that is on website.

12 March 2024
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Reply from Marsblade

Hi Kent, thanks for taking the time to leave this review.

We are glad that you had such a great experience with us all around!

Since we are located in Sweden, you may have to open up your card for international purchases.

Hope the skates will come great to use 😃

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great customer service and easy to…

Great customer service and easy to communicate with.

11 March 2024
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Reply from Marsblade

Hi Ian, thank you for taking the time to leave this review.

We're glad that you had such a great experience with us all around! 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great customer service

Best customer service i have had in my entire life.

8 March 2024
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Reply from Marsblade

Hi Jacob, thank you for taking the time to leave this review.

We take pride in keeping our customer services as sharp as our skates!
Keep up the good work 🏒

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Shipping was super fast

Shipping was super fast. Still getting use to the skates, I bought the prospect R1 roller hockey skates and there is definitely an adjustment curve. Very good quality product overall, the chassis and boot are high quality. Not sure about longevity yet

8 March 2024
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Reply from Marsblade

Hi Sean,

As you describe, the Technology can take some getting used to but once you've skated a few sessions, it lets you maximize your performance in a way you cannot achieve on any traditional rigid chassis!

However, great to hear that you are happy with the skates!

Have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 4 out of 5 stars

Effective but need more efficiency

Took a few emails but finally got the response I needed to set right a mistake I made in sizing.

6 March 2024
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Reply from Marsblade

Hi, thank you for taking the time to leave this review.

Our vision is that we always should answer our customers within 24 hours. So we also did to you once the first email was received (after two minutes to be exact). Unfortunately, in some way, the first email(s) that you sent never reached us.

However, we are happy that we finally managed to help you out to exchange your skates for the correct size.

Enjoy and don't hesitate to reach out if you need any further assistance! 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great customer service from Axel

Great customer service from Axel, I had to change the size after I ordered and the skates arrived with the right size and very quickly. He always responded to emails immediately. Thanks!

8 March 2024
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Reply from Marsblade

Hi Benjamin,

Great to hear that you are satisfied with the help you got from me upon your exchange request. Hope the new size will fit better!

Have fun and skate safe 👊

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

Amazing! Must try

Amazing! Bigger balance point, easyer and faster turns, better grip on ice without need of too sharp edges. Everything is easyer. Even my team mates were wondering, why my skating looked so much better.

One of the best things in hockey equipment I’ve ever bought! No turnig back to old style.

6 March 2024
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Reply from Marsblade

Hi Anssi,

Thanks for the review, that's exactly what we strive for when developing our products! A pioneering technology with a clear purpose.

We are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward!

Keep up the great work!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great Product

shipping time was less then a week great item it’s exactly how it was promoted and advertised. only thing my package came the day after the ups tracking started all it said was lanes created until the day before then it said coming tmr. probably on ups side not urs but just wanted to state that.

6 March 2024
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Reply from Marsblade

Hi Ryan,

It's great to hear that you seem to be as happy with the design and performance as we are!

As you say, the tracking updates is trough UPS and they are not sending a lot of updates until the parcel has reached the US. Also, they are not sending a lot of updates during the weekends.

Hope you will keep enjoying your new Marsblades!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Good skates, good service

Timely delivery, great product

29 January 2024
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Reply from Marsblade

Hi Dany, thank you for taking the time to leave this review.

Glad to hear that you're happy with the product, keep up the training! 🏒

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great Customer Service

Awesome customer service. There was an issue with shipping, and Axel was quick to help me out. Son loves the skates. Thinking about a pair for myself.

3 March 2024
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Reply from Marsblade

Hi Grant, thank you for letting us know.

We do apologize for the state in which you received the parcel! We have a high standard for how we present and deliver our products but unfortunately, these standards have not been met in your case.

Since your order har been shipped from our warehouse here in Sweden, UPS is the most accessible and broad courier company at the moment. We're very sorry for the inconvenience as UPS are usually very reliable. We will start an investigation with them in order to find out what might have happened.

Regardless, I've sent you an email to sort this out in best possible way!

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

My poor financial decisions were worth…

My poor financial decisions were worth it. I work at a roller rink and they work great so far on 15-20 hours of skating per week.

4 March 2024
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Reply from Marsblade

Hi Ari, thank you for taking the time to leave this review.

We are happy to hear that you are enjoying your new Marsblades!
Keep up the good work!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Customer service was great

Customer service was great! After I completed my order, I realized I had misordered. I emailed them and they were able to change my order and keep delivery on time - which happened two days later😊.

4 March 2024
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Reply from Marsblade

Hi Andy, thank you for taking the time to leave this review.

We take pride in keeping our customer services as sharp as our skates!
Also, great to hear that you are satisfied with the delivery time!

Have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Professional service and shipping

Professional service and shipping. I had no problem replacing the rollers with a larger size.

4 March 2024
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Reply from Marsblade

Hi Piotr,

We're glad that you had such a great experience with us all around!
Hope you will enjoy your new skates 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Marsblades are awesome 😎 Been using Marsblades for 5 years now

Been using Marsblades for 5 years now, definitely has made me a better skater!!

4 March 2024
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Reply from Marsblade

Hi Curtis, thank you for taking the time to share your experience with us.

We're happy that you are reaping the benefits of the technology and that it has helped you to be a better skater!

Keep up the good work 👊

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Excellent customer service

Marsblade has top- notch customer service. I'm impressed by the fact that they genuinely care about the satisfaction of their customers.

29 February 2024
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Reply from Marsblade

Hi Ian,

We take pride in keeping our customer services as sharp as our skates!
Have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Unbelievable!

Wow! Wow! Wow! Got them today and played with them tonight and seriously it has been the best hockey gear purchase of my life. The turns, the strides, the gliding etc… all seemed effortless and gave me an extra pop in my step as well. What I also noticed was that it actually helped my bad knee and I wasn’t playing in pain during the game like I normally do. Played with the 20 radius but will try the other inserts soon.

28 February 2024
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Reply from Marsblade

Hi, thank you for taking the time to share your experience with us.

This is an awesome confirmation on, what we believe to be; the next generation of ice hockey!
Also, great to hear that the smooth feeling of the patented Flow Motion Technology helps your knee.

Looking forward to hear what you think about our other inserts!

Keep up the good work 🏒

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Marsblades rock

Been using Marsblades since they were a kickstarter project. Love them. More control than traditional blades and runners. Latest version is another step up. Outstanding quality, reasonably priced, fast shipping. It doesn't get any better than that.

27 February 2024
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Reply from Marsblade

Hi Jeff, thank you for taking the time to share your experience with us.

This is an awesome confirmation on, what we believe to be; the next generation of hockey!

We are also highly appreciative of the support and commitment from returning customers like yourself - who help us bring the game forward.

Keep up the good work! 🏒

Best regards,
Axel & the Marsblade team

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