Marsblade Reviews 1,257

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them. Unfortunately, the merchandise associated with them isn't up to par.... See more

Company replied

Rated 4 out of 5 stars

Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... See more

Company replied

Rated 5 out of 5 stars

So after watching quite a few YouTube videos. I decided to roll the dice and see if the marsblade I2 ice hockey blade towers and tech would be something that helps my game. So I put them on my old ska... See more

Company replied

Rated 5 out of 5 stars

These Marsblades aren't just flashy and good-looking; they're also incredibly comfortable, turning my lackluster hockey game into something that looks surprisingly good. Who knew an old has-been could... See more

Company replied

Company details

  1. Hockey Shop

Written by the company

Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Topnotch customer support

Ordering and shipment went very smooth. My first order unfortunately contained skates that did not fit me but the help and responsiveness from the service department was top notch. Sending back and getting correct sized skates was very easy and relative fast considering the distance the UPS truck had to travel (Sweden to Netherlands).

9 April 2024
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Reply from Marsblade

Hi, thank you for taking the time to leave this review.

Great to hear that the new size fits well!
We are confident the skates will come to great use!

Have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Both product and buyer experience was…

Both product and buyer experience was good. My son had the O1 Kit last year and installed them on a pair of Bauer boots and loved it. He used it everyday last Spring/ Summer and liked the Marsblade more than his Bauer inline skates from the year before. He said the rocker does make it feel more like skating on ice. So when he outgrew his Bauer skates with a Marsbkade installed, it was an easy decision to get another Marsblade. We decided to get the O1 Team boots this year as it saved us a bit of money when you look at the kit + boot + install. Since the O1 Team boots have arrived my son has not taken them off. They fit good so he didn’t think they needed to be baked. My only complaint is the need to pay for customs was not clear during the purchase. UPS sent an email and a text to tell me about the payment. This could have been explained on clearer on the site. Other than that we were happy with the product and how quick the product came.

9 April 2024
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Reply from Marsblade

Hi Michael, thank you for taking the time to share your experience with us.

Lovely to hear that your son has been enjoying Marsblade and the patented Flow Motion Technology for a couple of years now!

We are highly appreciative of the support and commitment from customers like yourself. You help us bring the game forward!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Good communication when ordering and…

Good communication when ordering and then meeting the delivery date of the goods.

8 April 2024
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Reply from Marsblade

Hi Jozef,

We're glad that you had such a great experience with us all around!

Have fun and skate safe!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars
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Reply from Marsblade

Hi, thanks for letting us know!

Our vision is to always answer within 24 hours. If you have sent an email but never heard back, please send us an new email since your original email must never have reached us.

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

More people need to try these

More people need to try these. I've never felt stronger in corners.

28 February 2024
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Reply from Marsblade

Hi Nick, thank you for taking the time to leave this review.

We're happy that you are reaping the benefits of the technology!
Keep up the good work 🏒

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

This is the second pair of O1 Marsblade…

This is the second pair of O1 Marsblade we have had and they are fantastic. Easy to skate in and makes it feel like you are on ice.

21 March 2024
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Reply from Marsblade

Hi Kelly,

Great to hear that you are enjoying your Marsblade O1 Team skates!

Have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

I'm a huge fan of R1 and I2

I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them.

Unfortunately, the merchandise associated with them isn't up to par. The quality of the T-shirts and caps leaves much to be desired. After just 10 washes, the Marsblade logo on my T-shirt is barely visible. The caps are made from cheap materials, with ill-fitting shapes and flimsy plastic clasps at the back.

Until your merchandise improves, I won't be purchasing anything else from you. However, if my R1 or I2 break, I'll definitely buy replacements right away.

29 May 2023
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Reply from Marsblade

Hi, thank you for taking the time to share your experience with us.

We are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward!

I will of course forward your feedback about the merchandise to our relevant department and hopefully we can offer the same quality on our merchandise as on our skates/chassis soon 👊

Hope you will keep enjoying your R1 and I2 holders!

Best regards,
Axel & the Marsblade team

Rated 2 out of 5 stars

I wasn’t expecting to pay duty fee’s of…

I wasn’t expecting to pay duty fee’s of an extra 50 dollars after the purchase was made.

2 April 2024
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Reply from Marsblade

Hi Mark, thanks for letting us know.

We're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!

When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).

This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.

If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!

Best regards,
Axel & the Marsblade team

Rated 4 out of 5 stars

Great for all hockey players

At first, the flow motion technology is awesome - it really gets close to ice skating - I had just a short time of something around 10 minutes adopting from ice skates to the Marsblades. Also, customer support is great - it took just few hours (or was it even hours?) to receive answers on my questions.
What keeps me from rating 5 stars, is that the boot (I bought the O1 Prospect) has two restrictions for me. First one is the width, which is stated as D, however compared to my Bauer hockey skates in Fit 2 (which is the old D), it is a little wider in my opinion, which makes the boot not as snug as I prefer. Second is the stiffness - in my opinion the boots are a bit too soft - no big deal since I'm only planning to use them as off-ice training tool. Maybe the Elite would solve this.
Overall, the Marsblades are a great choice for all hockey players. If you can't try them on it might be a good solution, only to buy the chassis and mount them on boots you are familiar with.

27 February 2024
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Reply from Marsblade

Hi, thank you for taking the time to leave this review.

We're happy that you are reaping the benefits of the technology!

Also, we're glad that you are happy with the help you got from our customer service team. We always do our best to answer within 24 hours, but most often, we're able to answer faster than that.

Regards the width, all of our skates are sold in D-width. We do have our own design on them so that may be the reason they feel a little bit different from Bauer skates.

The Prospect model is a little bit stiffer than the Elite model, so from what you have told us, we do believe the Elite model should have been the best option for you.

As you say, an good alternative could be to order our O1/R1 kit to mount on a pair of skates that you already have at home! 👊

Keep up the great work!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Excellent Customer Service

Excellent customer service and communication. I needed replacement wheels and parts. Within hours of emailing I heard back from Axel with an invoice and a link to order. The parts were being shipped to me within 24 hours of my original communication.

28 March 2024
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Reply from Marsblade

Hi Paul, thank you for taking the time to share your experience with us.

We take pride in keeping our customer services as sharp as our skates! Hope the spare parts will come great to use!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Best out of the box skate

Best out of the box skate I’ve put on. Weathers been bad so haven’t gotten much time in them yet. But I’m highly pleased so far. Feels more like an ice skate than a roller skate.

25 March 2024
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Reply from Marsblade

Hi Daniel, thank you for taking the time to leave this review.

Great to hear you've already been experiencing the benefits of the Technology!

Keep up the good work 👊

Best regards,
Axel & the Marsblade team

Rated 1 out of 5 stars

I still don’t have them

I still don’t have them. Tracking number doesn’t even tell me where they are.

27 March 2024
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Reply from Marsblade

Hi Dustan, thanks for letting us know!

When looking at your tracking link, I can see that delivery is scheduled for tomorrow, which is the 6th business day in transit. Our shipping times is 4-6 business days so if everything goes as expected, you will get them in time.

Also, do not hessitate to reach out to customerservice@marsblade.com if you would have any questions or be in need of further assistance.

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

My 10 year old son loves them!

My 10 year old son loves them!! He said they are way better than rollerblades. He can use his ice skating skills on the street.

25 March 2024
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Reply from Marsblade

Hi Victoria,

Thanks for taking the time to share your great experience with the skates!

Tell him to have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great skates!

Great skates!! Kids loved them, fast delivery and high quality!

25 March 2024
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Reply from Marsblade

Hi, thanks for taking the time to leave this review!

Glad to hear that you're happy with the product, keep up the training!

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Awesome customer service

BEST customer service ever! ALL my questions were answered in a prompt, polite and respectful manner. Axel, thank you 😎🍁 The Marsblade customer service is an example that all companies should strive towards!

20 March 2024
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Reply from Marsblade

Hi, thank you for taking the time to leave this review.

We take pride in keeping our customer services as sharp as our skates!

Also, we are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward! 👊

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Superb service

Superb service with fast delivery

16 February 2024
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Reply from Marsblade

Hi Patrik,

We are happy to hear that you had such a great experience with us all around!

Keep up the great work 🏒

Best regards,
Axel & the Marsblade team

Rated 1 out of 5 stars
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Reply from Marsblade

Hi Brian, thanks for letting us know.

When looking at your tracking number, I can see that the parcel was delivered yesterday. As you say, shipping is 4-5 business days and yesterday was the 5th business day in transit (Friday was a holiday).

Hope the skates will come great to use! 🙌

Best regards,
Axel - Marsblade

Rated 5 out of 5 stars

Product arrived as stated..

Product arrived as stated... great looking skate!!
Thanks!!

14 March 2024
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Reply from Marsblade

Hi Derek, thank you for taking the time to leave this review.

We are so glad that the experience of the entire skates has been to your satisfaction!

Have fun and skate safe 🙌

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Quick and easy to get what I was…

Quick and easy to get what I was looking for, and the delivery was just as quick! We have received the skates for both my boys and they are yet to know they got these skates but have wanted them for a while! Can’t wait for them to try them out!

20 March 2024
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Reply from Marsblade

Hi Bradley, thank you for taking the time to leave this review.

We are highly appreciative of the support and commitment from customers like yourself. You help us bring the game forward!

Tell the boys to keep up the good work and have fun 🏒

Best regards,
Axel & the Marsblade team

Rated 5 out of 5 stars

Great Product!

Fast shipping. Product is great! Comes with good instructions to get the skates ready.

20 March 2024
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Reply from Marsblade

Hi Andrea, thank you for taking the time to share your experience with us.

Great to hear that the skates are performing as promised!
Have fun and skate safe!

Best regards,
Axel & the Marsblade team

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