The staff(Sue and Margaret) were quite welcoming and prepared the gowns well.
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Marston Events is a graduation events company providing photography, gowning and ticketing Services.
Contact info
United Kingdom
- marstonevents.com
Replied to 33% of negative reviews
Typically replies within 1 week
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My photographer Claire at my graduation…
My photographer Claire at my graduation was so great! She really made it a nice vibe and made sure I looked great with my family for my special photo. Can’t wait to see how all the pics turned out. She was also super friendly and got us ready for the celebratory vibe.
My photographer
My photographer, Claire, was very friendly and professional, and made the experience very fun.
Matt is super nice and helpful
They let me retake photos when I am dissatisfied
Very well organised graduation at the…
Very well organised graduation at the Royal Festival Hall. Photographer Neal was very efficient, patient and professional. Look forward to seeing the final photos!
Maria Akore did very well shooting and…
Maria Akore did very well shooting and really nice to have a photogrpher like her.
good good good good
Kathleen Sargeant was very helpful
Kathleen Sargeant was very helpful. Great service
Michael R is very nice and professional…
Michael R is very nice and professional helping with my graduation photos! He helped me with adjusting my gowns and postures. Love the photos!
Graduation photos
I recently had my graduation and my family and I had a great experience with Michael R! He made us feel very comfortable during the photo session and the previews looked great. Thanks so much Michael and looking forward to seeing the final photos soon :)

Reply from Marston Events
The photo service was excellent
The photo service was excellent! Michael, the photographer assigned for my shooting, was extremely professional and able to assist me and my family for the best photos! Thank you!

Reply from Marston Events
Andy (12/05/25)
Andy was kind, patient and genuine! Very professional, receptive and warm. Couldn’t have asked for a better photographer. A great representative of the company.

Reply from Marston Events
Great experience with Chris
Had a great experience with chris, he made us feel super comfortable and we had a laugh whilst taking my mums graduation photos, thank you Chris! Cannot wait to see the final pics☺️

Reply from Marston Events
Zoe customer service agent
Zoe customer service agent, was so pleasant in dealing with a technical difficulty I was experiencing. Thank you!!
I find staff at Marston Events very…
I find staff at Marston Events very helpful and friendly.
The team at Marston's are fantastic
The team at Marston's are fantastic. They helped me order graduation frames and also arranged speedy delivery. I will always order frames from Marstons.
Absolute shambles
Absolute shambles. UCL should be ashamed to use the company. A

Reply from Marston Events
Very helpful in resolving an issue…
Very helpful in resolving an issue relating to booking.
I thought i missed out but they quickly rectified it.
My Graduation was last July
My Graduation was last July, (2024) and I have had issues getting my photos since then. I emailed, called and left messages multiple times since last July, and no one has gotten back to me at all! In the end, I've given up and had to use the website to pay for extras as I didn't want them to disappear, as it says they will a year on from the graduation date. Appalled with the customer service, as I've now had to fork out an extra £150 on top of the £150 I already paid for last July because no one communicated with me.

Reply from Marston Events
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