MartDiscover.com Reviews 126

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 40 reviews, reviewers had a great experience with this company. Customers are really happy with the prices, finding them to be excellent and significantly lower than other retailers. Many people also appreciate the fast and accurate delivery service, noting that products often arrive quickly and in perfect condition. However, some customers were dissatisfied with the ordering process and product availability. A few people mentioned issues with orders not being updated with tracking information, or receiving only part of their order. There were also instances where products advertised online were not actually available, leading to order cancellations and refunds.

What people talk about most

Product

Clients share ambiguous opinions on product availability and condition. While many reviewers praise finding... See more

Price

Customers consistently note positive experiences with price. Many reviewers found products significantly... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Order

People report ambiguous experiences with order. While some customers received their purchases correctly and... See more

Website

Customers had ambiguous experiences with the website. Some reviewers found good deals on products like a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Prices and availability were great. Found a good deal on ceramic cookware set, happened to be by Bobby Flay, after searching multiple sites. Would be 5 star review except order wasn’t updated with tr... See more

Company replied

Rated 4 out of 5 stars

The Brod & Taylor proofing box I ordered is clearly unused and arrived in about 2 weeks in sturdy packaging. The price was excellent. The reason for 4 stars instead of 5 is only due to initially slow... See more

Company replied

Rated 4 out of 5 stars

I was most impressed with the pricing. I purchased pool chemicals and I couldn't find them less expensive than here! I was disappointed by the shipping though. It was free (awesome!) but it was slow.... See more

Company replied

Rated 4 out of 5 stars

Best price. Shipping is reasonably quick. Contact seller options were only complaint as they did not respond to my query. Product is as described. No complaints.

Company replied


Company details

  1. Shopping Centre

Written by the company

MartDiscover.com is a leading shopping website offering thousands of diverse and high-quality products from reputable suppliers worldwide. We take pride in being a trustworthy destination for all your shopping needs, from fashion, electronics, home appliances, cosmetics, to toys, and much more.


Contact info

4.0

Great

TrustScore 4 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome product quality, service, and pricing…

Although this online store is not as big or as popular as Amazon, this store offers very competitive pricing and free delivery service for the same quality merchandise or appliances offered at Amazon. They also utilized the fast Amazon delivery system and their customer support is very responsive. I will buy again from this online store.

25 February 2025
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you so much for sharing your positive experience. We're glad to hear that you found our pricing competitive and enjoyed our service. Your feedback motivates us to continue improving, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Great experience

Purchased a table saw on Martsiscover.com. It got her super quick and was $80 cheaper than anywhere else. Have not used it yet but I did set it up and everything seems good.

25 January 2025
Unprompted review
Rated 3 out of 5 stars

We bought an e-snow blower

We bought an e-snow blower. Husband assembled, charged battery and assured that the item starts. No blowable snow yet so jury is out on effectiveness of equipment. Packaging was atrocious however. Parts of item were scratched and the box looked like it was used as a test subject in a commercial dryer. Other reviews have said as much so we weren't surprised. Instructions for assembly were a little sparce, lacking details that might have made assembly faster. No parts list so hopefully those two extra screws are indeed extra.

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Order not processed - bad communication

I ordered a Cuisinart food processor on January 1st. I received an automated confirmation email in response to my order but have not received any communication at all since that time. I have reached out by phone, email, and via the website and have received no response.

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality of product

Poor quality of product, damaged and not usable. We did submit that there was an issue within 14 days but did not hear anything back

3 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

We sincerely apologize for any inconvenience caused. However, as per our policy, if a defective product is received, we ask that customers notify us within 14 days of receipt. Since it's been over a month since the delivery date, this unfortunately falls outside of the time frame for returns or replacements. We have sent the warranty information to your email, and we recommend reaching out to the manufacturer directly for warranty or repair options. Upon reviewing our records, we did not find any emails from you about this matter within the 14 days. Please reply to our email so that we can assist you further.

Rated 5 out of 5 stars

Great deal, fast shipping.

Order was placed on Christmas Eve, Was shopping at another merchant for a shop stool and found you had it at a better price, saved 10 dollars. Came fast , delivered on the 30th.

31 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

We're so glad to hear that you found a great deal with us and that your order arrived quickly. We appreciate your support and hope the shop stool works perfectly for you!

Rated 4 out of 5 stars

Great price fast delivery

Great price fast delivery

21 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you for your great review. We're thrilled to hear you were satisfied with the price and delivery speed. We look forward to serving you again soon.

Rated 5 out of 5 stars

Traditional and family values

I LOVED seeing an email ending with "wishing you and your family a very Merry Christmas"!! Plus! My item was perfectly packaged and arrived without a scratch! And so promptly! Thank you and Merry Christmas!! 🎅❤️🎄✝️

25 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you so much for your wonderful review. We're thrilled to hear that the message brought a smile to your face and that your item arrived safely and on time. Your support means a lot to us and we hope to serve you again soon.

Rated 1 out of 5 stars

i wouldn't trust this company

i wouldn't trust this company. i read all the reviews and tried to trust the good ones-- but after an order and shipping i TOO got an email that it was damaged in shipping and was refunded. also- they don't allow you to pay through paypal so now i am wondering if they do this just to get credit card info to scam you later.

23 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

We truly apologize for the frustration and concern this situation has caused. Due to an unexpected shipping issue, we were unfortunately unable to fulfill your order before Christmas as we had hoped, and as a result, we had to cancel it and issue a refund. We understand how disappointing this is, and we're genuinely sorry for any inconvenience caused. Regarding the payment process, we use Stripe as our secure payment gateway, which ensures that your payment information is handled with the highest level of security. We take privacy and security seriously, and our goal is to provide a safe, smooth shopping experience for all customers.

Rated 5 out of 5 stars

Order rescue.

After ordering a gift at another site, they canceled my order days later leaving me little time to purchase elsewhere. I then found MartDiscover, read your reviews and decided to give it a try. Ordering was easy, tracking was accurate to within a half a day, delivery time was good, and the price was better than anyone else’s I could find. Thank you much.

14 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you so much for sharing your experience. We truly appreciate your trust in Mart Discover, and we're excited to have been able to meet your expectations. Thanks again for choosing us and Merry Christmas!

Rated 1 out of 5 stars

The only reason why I give 1 star is…

The only reason why I give 1 star is because I can’t give 0 stars, after A whole week my order done they cancel it because they say the delivery going to take longer than normally. I don’t recommend this store they are unprofessional. And liers

18 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

We sincerely apologize for the inconvenience you experienced. Due to the high volume of orders during the holiday season, our shipping partners faced delays beyond our control. To ensure you received your product in a timely manner, we had to cancel your order and issue a full refund, and we're working to improve our processes to prevent situations like this in the future.

Rated 5 out of 5 stars

Really great company!

They were one of the best companies I've purchased from. I received emails keeping me informed with each step of my order. They emailed after I received it asking if everything was good. The product was well packed and in perfect condition. Best of all, it was the lowest price I could find.
I highly recommend.

4 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you so much for taking the time to share your experience. We're thrilled to hear that you were satisfied with both our service and the product. Your recommendation means the world to us, and we look forward to serving you again in the future.

Rated 4 out of 5 stars

Product Problem But Outstanding Customer Sevice

Lights stopped working after 4 hours.

Customer Service for Discover Mart was outstanding. They dealt with the issue within 24 hours of my feedback.

2 December 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you for your feedback, and we're so sorry to hear about the issue with the lights. We completely understand how frustrating that can be. However, we're glad that our customer service team was able to resolve the issue quickly and to your satisfaction. We truly appreciate your understanding and hope to serve you again in the future.

Rated 1 out of 5 stars

Do not fulfill their orders

I ordered a coffee maker from their website. It took about 5 days to ship and immediately it was marked as "return to sender". They stated it was damaged in shipping. It took a week for it to return to sender which involved it making the entire trip to my town and being sent back (when it was at their distribution site to start with). THEN instead of shipping me a new one like I requested they told me that they are refunding the product so I lose the price from which it was purchased at. Do not use this company they give you the run around.

25 November 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

We sincerely apologize for the inconvenience you've experienced with your order. Regarding the refund, we’re truly sorry it didn’t resolve the situation to your satisfaction. We’ll be sure to look into your experience more closely and work on improving our processes to prevent situations like this from happening in the future. We appreciate your feedback and would like to make this right. If you’re open to it, please reach out to our customer support directly, and we’ll do everything we can to address your concerns.

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery with out shipping costs.
Found what i wanted, ordered and quickly in my hands.

25 November 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you for your review. We're so glad you found exactly what you needed and that the price and delivery met your expectations. We look forward to serving you again.

Rated 5 out of 5 stars

Great price for the exact same thing at…

Great price for the exact same thing at a local big box store. Arrives fast and I couldn’t be happier. Especially with the price ❤️

22 November 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

We truly appreciate your feedback and are thrilled we could provide such a great experience for you. Looking forward to serving you again.

Rated 5 out of 5 stars

Fast and easy

Fast and easy. The website worked well and the product showed up within a few days. Plus, the price was better than I could find anywhere else. Overall great experience.

12 November 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

We're so glad to hear that your experience was fast and easy, and that you found the best price with us. Your satisfaction means a lot to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Surprise its here.

As i wrote before this is the 3rd time this company has surprised me with it's fast delivery to my front door. For the most part they're painless to deal with and i enjoy the Martdiscover site. I must have found items routinely 60 bucks cheaper on it.

15 November 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you so much for your continued trust and amazing review. It’s wonderful to know you enjoy shopping on Mart Discover, and we’re grateful for your loyalty. We look forward to serving you again with more great deals.

Rated 5 out of 5 stars

A definite +++

I recently purchased an expensive food processor for a Christmas gift. MartDiscover had the best price. So I tried them. The purchase itself was fast and easy. Much like Amazon or Ebay. I got an invoice with a PO number and all looked like it was on the up and up. But no tracking number. I started to get a bit nervous. After about 48 hrs I got a tracking number email. The tracking number started with TBA which I had not seen before. So I looked the number up on the internet and it showed (could not find any info). Now I'm really nervous. Checked my bank and the money was still in my account. Checked internet scam advisors and the most I could find was (does not appear to be a scam or insufficient data). Although one said. (Company was less than a year old). So not enough data one way or another. I found out TBA is a Amazon shipping service number TBA means to be announced. Checked with Amazon and no number found. Shortly after that I received an out for delivery notice with a number to give to the delivery driver. Checked the bank. My money was still there. Then I received a phone to tell me my item was out for delivery and verified the number. 3 hrs later a white unmarked van pulls up. About this time I'm thinking I just bought a 99 cent bottle of bleach in a cardboard box. (it happened to me before with ebay). So I took a box cutter with me to the van. Got the package and opened it. A there was my purchase. In a factory packed box.
So if you purchase from Martdiscover. Don't expect the exact experience as Amazon or Ebay. They just have a different way of doing things is all.
Overall their price's beat everyone else. Shipping just as fast as the others. And I can't believe I actually got a conformation call from them.
I will be purchasing from them again

19 November 2024
Unprompted review
MartDiscover.com logo

Reply from MartDiscover.com

Thank you for taking the time to share your detailed experience. We’re thrilled to hear that you were happy with the food processor you purchased for Christmas. We understand that our process may differ slightly from other platforms, and we appreciate your patience as the tracking details were updated. Your feedback is incredibly valuable, as it helps us identify areas where we can improve communication and provide even greater peace of mind to our customers. We truly appreciate your trust in trying MartDiscover and look forward to serving you again in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look