Martha Brook Reviews 1,708

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The lovely letter exchange was brilliant. I not only enjoyed receiving a really lovely letter, I enjoyed writing my one too. It was a nice moment away from tech and to actually think about communica... See more

Rated 5 out of 5 stars

Martha ran a session on growing on Instagram. What an evening! I'm not the huge fan of online events, but Martha made the event extremely engaging. A natural story teller, she was honest about the ha... See more

Rated 5 out of 5 stars

Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event. The package arrived on time & was so gorgeous... See more

Company details

  1. Stationery shop
  2. Corporate gift supplier
  3. Gift shop
  4. Stationery Shop
  5. Stationery manufacturer
  6. Stationery wholesaler

Written by the company

The home of delightfully individual stationery to uplift, inspire and empower. Worldwide shipping. Fast delivery. Shop online today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautifully made diaries

Easy to select what I wanted and to order. Beautifully made item and a pleasure to use. Returning as I purchased last year for the first time and was delighted with the product.

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with the mid year diary that…

Delighted with the mid year diary that I bought to give as a gift. I have purchased same for my own use past two years as great quality and so useful. My daughter was delighted to receive it and the personalisation is a lovely touch. Good company I recommend ⭐️

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

I have followed this company for many years on Instagram and finally had the perfect occasion to make an order! Fantastic customer service, emailed me straight away and kept me updated on the progress of my. Will definitely be ordering again in the future, such a beautiful product.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Love it. Fast delivery and beautiful product. My partner saw my new notepad and bought one himself immediately after.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible customer service

Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event.
The package arrived on time & was so gorgeous. Really good quality. Very happy & would definitely use again. Thanks so much for helping this happen at short notice.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Wedding planner

Wedding Planner was lovely. Very pleased and communication was second to none. Would recommend.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Lovely

Enjoyable website from which to browse, lovely product, fast delivery.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Lovely journals

Last year, I received a personalized journal from Martha Brook as a gift and adored it! The wrapping was so beautiful and meticulous, and the product itself was high quality. When I needed a new journal, I knew I wanted one from here again and ordered the personalized vegan leather journal and am equally impressed! It's so beautiful and the perfect shade of pink ! Plus, international shipping was surprisingly fast, arriving in under two weeks.
Thank you, and I will definitely order from Martha Brook again!

14 July 2025
Unprompted review
Rated 3 out of 5 stars

Lovely but not real-world proof

The company are really lovely to deal with and they did a custom organiser for me. I was very pleased with it but the material cover quickly becomes stained. Mine has to live in my home office now because I can't bring a stained organiser into meetings with me. A pity, as it's very pretty but just not real-world proof.

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully crafted with care and excellence.

Martha Brook brought my vision to life of stunning journals that my participants loved. The design, print quality, and speedy delivery exceeded expectations — all at a great price. There's a spirit of excellence and personalised touch in everything they do, which I deeply appreciate. A trusted partner I’ll return to again and again.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

A perfect birthday gift

I have bought a note book with a refill pad. I ordered this with a gift box and a note as a birthday gift. I am so happy with a beautiful gift box, a handwritten note, all other detailed and thoughtful finishings. The only downside is I wanted an inscription on the note pad and the name I wanted has 7 characters. I had to settle with an initial. I would gladly shop again in future. Thank you.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, beautiful product and great quality. The owner even liaised with me on an order all over the weekend when I was unsure if my order had gone through. I got the product in time and it was such a perfect gift. Beautifully boxed with s message tag.
Will buy again from here for someone special. Thank you

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Unbelieved service and quality

Bought the wedding planner for a friend who’s getting married, not only was it a super quick turn around for something that is personalised, the quality was even better than the website portrays. Will definitely be back for future engagement gifts

24 February 2025
Unprompted review
Rated 5 out of 5 stars

I’ve recently discovered Martha Brook…

I’ve recently discovered Martha Brook and I wish I could buy everything! Feels like I almost have actually!! I began with the Advent Calendar which was stunningly beautiful and a joy to open. Since then I’ve purchased a desk pad, notebook, to do list pad, wall calendar, 5 year diary and a wedding planner for my niece. The quality of all items is fantastic and everything has a special touch. My desk looks beautiful thank you.

21 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look