MASMOVIL LUZ y GAS Reviews 

201
TrustScore 3.5 out of 5

3.6

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Company details

  1. Energy supplier
  2. Green energy supplier

Written by the company

Ahora en MASMOVIL contrata Energía. Ahorrando en electricidad y Gas. ¿Quién dijo que la electricidad no podía ser barata? ¡Descúbrelo y Maximiza tu ahorro!


Contact info

3.6

Average

TrustScore 3.5 out of 5

201 reviews

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No recent history of asking for reviews

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3.6

All reviews

(201)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

if you visit spain on the 90 day rule…

if you visit spain on the 90 day rule and want a spanish sim DO NOT USE MASMOVIL, they have taken 50 € from me in top up for two sims that they have blocked for no apparent reason and will not explain why, basically stolen the money, just avoid at all cost, try Lebera seem to be a lot more reliable so far

1 August 2025
Unprompted review
MASMOVIL LUZ y GAS logo

Reply from MASMOVIL LUZ y GAS

Hi Paul,

We’re very sorry to hear about the situation you’ve described and we understand your frustration. We’d like to review your case in detail so we can find a solution as quickly as possible. Please email us at soycliente@masmovilenergia.es with your details and the issue you mentioned, so we can assist you directly.

Our goal is to provide a transparent and satisfactory experience, and we’ll work with you to resolve this matter.

Kind regards.

Rated 1 out of 5 stars

Nunca mas

Nunca mas. No acceptan Que te bajes. Te Cortan internet pero sigues esperando que pagues. Se Lavan las manos . No acceptan nada escrito por correo porque sabe que puede demonstrar que son culpables. Una pesadilla de empresa. Stay away be aware ! Thieves

23 July 2024
Unprompted review
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