Quote My-car Reviews 

Well, first they got my details wrong and had to reissue the policy after 3 phone calls and 45+ minute waits each call. No one seems to have a note system to see what's been said in previous calls. Then 5 months later I got a new car ... that was hassle to update the details. Then my policy was due for renewal and I had an email stating the documents was in my online portal. Guess what, they wasn't. I emailed them with no reply, So I make ANOTHER call to them with a 30 min wait. THEN they quote £350 for a renewal on my previous policy price. I said no and to cancel the auto renew but specified I need my proof of NCD. They said it's in my portal with my renewal quote (the same quote I never bloody received!) so I asked for it to me emailed to me. Got told sure, no problem. Guess what???? I wasn't emailed!!! I have emailed them again for my NCD but have not had a response in 7 working days. They are absolutely useless and I'm sure they have labels on the phone and their computer mouse so they do not get them confused. But I bet they still do. Idiots. Will NEVER use again.

While I got the best quote from the via USwitch, I was not able to purchase insurance from them because their online form was broken. Tried both Chrome and Firefox and same happened, it's impossible to use the form. Considering that they were not even mentioned by Which? I would put a very big question mark regarding their business.