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Mastertrade Reviews 

410
•
TrustScore 4.5 out of 5

4.6

Electrical wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive prices, and the extremely helpful support team available for any questions. People consistently note that ordering electrical items online is very straightforward, and products always arrive securely packaged while perfectly matching the provided descriptions. Furthermore, shoppers appreciate finding difficult components easily on the platform. However, some people mentioned that delivery occasionally took longer than expected or faced unexpected shipping delays. A few consumers also noted occasional transit problems, tracking issues, or instances where packages were delayed significantly during postal delivery.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting extremely fast shipping... See more

Product

Reviewers mention positive feedback about product quality and availability, frequently highlighting great... See more

Price

Clients share positive opinions on price, frequently highlighting competitive costs that often beat local... See more

Service

Reviewers highlight positive aspects of service, consistently praising fast delivery, competitive prices, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast delivery, careful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling to find a door panel for a Hager 4way consumer unit, following a recent upgrade to the electrics, the electrician accidentaly broke the locking hinge pins. Anyway, this was the only... See more

Rated 5 out of 5 stars

First time ordered some downligts and other things. I ordered two days back and today received my order. Everything well packed and superfast delivery. Products are as described. Thank you Mastertrade... See more

Rated 5 out of 5 stars

This supplier offered the ROLEC EVO at a price which beat those of specialist EV Suppliers AND they were also able to supply the ROLEC add-on items which some of the EV shops didn't have listed. Orde... See more

Rated 5 out of 5 stars

Item arrived damaged in transit. The customer service staff could not have been more helpful (regardless of order size) and had replacement sent within hours. Thank you

Company details

  1. Electrical wholesaler

Information provided by various external sources

Mastertrade stock all the leading brands at very competitive prices, and are committed to giving you the kind of service you should expect from your supplier.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

410 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(410)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Called into ask a few questions prior to purchase and was provided with great info. More importantly prompt delivery.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Aico EI146E Professional smoke alarm

Excellent product. Great design, looks well made & easy to install.
Mastertrade were excellent. Ordered midday, picked and posted within the hour, delivered 7.30am the following morning. Less than 24 hours. Amazing! 🙌

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great price and service.

I bought 2 lights about a week apart and both were a great price and arrived just a few days later. They will be my first choice for all my future light purchases.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Thank You WMT

Thank You WMT, From here, I learned to trade with a very low level of risk, enabling my trading plan to run smoothly and generate profits.
Good luck to WMT!
Thank you.

23 January 2026
Unprompted review

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