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Mastertrade Reviews 

410
•
TrustScore 4.5 out of 5

4.6

Electrical wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive prices, and the extremely helpful support team available for any questions. People consistently note that ordering electrical items online is very straightforward, and products always arrive securely packaged while perfectly matching the provided descriptions. Furthermore, shoppers appreciate finding difficult components easily on the platform. However, some people mentioned that delivery occasionally took longer than expected or faced unexpected shipping delays. A few consumers also noted occasional transit problems, tracking issues, or instances where packages were delayed significantly during postal delivery.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting extremely fast shipping... See more

Product

Reviewers mention positive feedback about product quality and availability, frequently highlighting great... See more

Price

Clients share positive opinions on price, frequently highlighting competitive costs that often beat local... See more

Service

Reviewers highlight positive aspects of service, consistently praising fast delivery, competitive prices, and... See more

Order

Customers consistently note positive experiences with order processes, highlighting fast delivery, careful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was struggling to find a door panel for a Hager 4way consumer unit, following a recent upgrade to the electrics, the electrician accidentaly broke the locking hinge pins. Anyway, this was the only... See more

Rated 5 out of 5 stars

First time ordered some downligts and other things. I ordered two days back and today received my order. Everything well packed and superfast delivery. Products are as described. Thank you Mastertrade... See more

Rated 5 out of 5 stars

This supplier offered the ROLEC EVO at a price which beat those of specialist EV Suppliers AND they were also able to supply the ROLEC add-on items which some of the EV shops didn't have listed. Orde... See more

Rated 5 out of 5 stars

Item arrived damaged in transit. The customer service staff could not have been more helpful (regardless of order size) and had replacement sent within hours. Thank you

Company details

  1. Electrical wholesaler

Information provided by various external sources

Mastertrade stock all the leading brands at very competitive prices, and are committed to giving you the kind of service you should expect from your supplier.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

410 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(410)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

I was struggling to find a door panel…

I was struggling to find a door panel for a Hager 4way consumer unit, following a recent upgrade to the electrics, the electrician accidentaly broke the locking hinge pins.
Anyway, this was the only site I could find to supply the part required. Easy to do business with and kept me informed all the way through from ordering to delivery.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Always good prices

Always good prices, excellent delivery times from their carrier partners.
Accurate supplies (unlike some who send out wrong goods despite online orders) Friendly and helpful staff and can always get through straight away, Ash is very helpful and a real gentleman. Well done to all the staff at Mastertrade.

1 April 2026
Unprompted review

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