mastervaper.co.uk Reviews 317

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

Always great service. Fast delivery and reasonable prices. I have been buying off this company for a few years now and no issues at all.

Rated 1 out of 5 stars

Placed my order on Sunday 3rd May but understood my order may not be dealt with until the 5th as Monday was bank holiday. Had automated order confirmation immediately but I’m still waiting for dispatc... See more

Rated 5 out of 5 stars

The discount on larger orders is very good + I got an extra 8% off the price when using the "Lucky Spin". Ongoing purchases build up bonus points which can add additional discounts (I haven't used m... See more

Rated 5 out of 5 stars

Excellent vape shop! Would highly recommend them. Every order I have ever placed has been dispatched the same day and received within 1-2 days. Excellent service and always have stock. The have a rewa... See more

Company details

  1. Vaporiser shop

Written by the company

Master Vaper is a leading UK based Vape and e-cigarette online retailer. We have been around for a number of years and built long term relationships with our loyal customer base. Founded on great customer service and fantastic products. We have a wide range of liquids, Vape kits, coils and accessories.


Contact info

3.8

Great

TrustScore 4 out of 5

317 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Extra discount

The discount on larger orders is very good + I got an extra 8% off the price when using the "Lucky Spin". Ongoing purchases build up bonus points which can add additional discounts (I haven't used mine yet, but have built up about £8 to be used at some time).

Very happy with the service.

18 April 2024
Rated 1 out of 5 stars

Very disappointed

Very disappointed with this company. I have previously left 2 very good reviews but sadly my days with this company have come to an end. I made an order 2 weeks ago with the knowledge I would receive before Christmas. I even received an email days later advertising to get an order in by 19th December to ensure delivery before Christmas, however I ordered my products a week prior to this. Well I never did receive my order and I’ve had ZERO communication despite emailing and contacting via WhatsApp. I have been completely ignored and find this level of customer service disgraceful. I’m aware it’s Christmas and it’s a busy period but a simple courtesy message would have sufficed. I get the hint and shall be taking my regular business else where.

27 December 2023
Unprompted review

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