Matching Couples Ltd Reviews 164

The t-shirts are great! The customer service is excellent. They really go above and beyond for the customer. I would definitely recommend this company to everyone.

Great customer service. Will gladly continue to do business with them.

Janette was amazing!!! I had placed and order and had to turn around and cancel. She was very nice, prompt with her replies back to me and so helpful!

I ordered a set of tee shirts for Christmas and decided to add an additional set using the discount. I misread the instructions and failed to provide proper sizes. I contacted Janette from support who fixed my order, which arrived promptly and exactly as I requested. I will definitely be returning for future purchases. Well Done!!!

Update: order has shipped !
Haven't received anything ordered and no tracking details after 14 days. Don't know if I'll ever see my order :-(

This is my first time purchasing from this company. After I placed and paid for my order, I saw a different version of the tshirt I bought that I wanted to exchange my tshirt for. I reached out via e-mail and Janette was so very friendly and helpful! Janette updated my order immediately and my order will mail as promised! Thank you so much!!!

We love our new chestnut sweatshirts such a fun idea.
Delivery was excellent very efficient and quick.
The sweatshirts are great quality and fit.

My husband and I ordered special t-shirts for a holiday party. I ordered the wrong style and size. I should have ordered the ladies custom t-shirt but ordered the unisex. The day the shirts arrived I knew immediately mine was not going to work for my needs. I emailed customer service, late afternoon on Friday, and they immediately responded and shipped the new style and size PLUS provided a return shipping label for the wrong shirt style/size at no cost to us. Janette, our customer service rep, was quick and very responsive. The customer service with this business is outstanding and very much appreciated. Thank you!

I made a mistake in my order so I wrote to Janette in customer service and explained my dilemma. She sorted out the problem I had created and fixed everything for me, then she notified me that it had all been corrected, and all on the same day. Thank you Janette For taking care of my problem and the great service you provided.

Unfortunately, a shirt I ordered was too small so I went back to the website to reorder it in a larger size. I didn't see what I was looking for so I reached out to customer service for assistance. Janette quickly responded and got it all straightened out for me. I was very pleased with her friendly and timely response. Now my new shirt is on its way! Thank you, Janette!

Customer service was awesome. Will defiantly be buying more in the future. And always supportive of the military.

Janette was quick to fix my sizing order mistake on my order this morning!! Ya'll are awesome for the quick help, so my ole man and I can rock these Christmas shirts!!!

5 stars goes out to matching couples customer service, especially Janette!! She was quite in response to my issues and had everything resolved within hours!!!

Just got another pair of t-shirts for Christmas that we both just love! The quality of their T-shirts is amazing!!

Very satisfied with my chat experience with Janette from your support team. She was very helpful and patient. I've also had to edit my order this morning and that went smooth as well. In general, the tee shirts and hoodies I recently purchased and received are great! So far, it's been a pleasure doing business with your company.

We received the shirts very quickly. The female shirts are a ladies cut so they were to small. We emailed the company and received a quick response that they would send us a larger size and easy instructions of how to send the ones that didn’t fit back. We would definitely use this company again!

Wonderful experience !! Great product and we’re very helpful !! I made a mistake on the order and they were very helpful correcting the mistake !!
Would order from them again

Janette in customer service was outstanding! I made a mistake when ordering and she was prompt in making sure that my order would be delivered correctly. 5 ⭐⭐⭐⭐⭐ to her!

These are so cute! Well made, true to size. I ordered a large, fits great and I’m chesty. Ordered a 2XL for my husband, little small but will fit with some stretching. Washed nicely and hung to dry. Folds nicely. They keep you laughing. Cant wait to wear them to a Christmas festival and Christmas day. They came to my door, in 4 days. Best shirts ever! My husband and my daughter loved them and Im sure, everyone that sees them will enjoy and get a kick out of them. 🤪

Love my order! Great experience! Customer service responds quickly and is helpful. I would definitely order again.