We haven’t tried the mattresses yet as we wanted to leave for full 72 hours before using. The mattresses look good quality. (will update when slept on after a few days) Good communication from Matratz... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We haven’t tried the mattresses yet as we wanted to leave for full 72 hours before using. The mattresses look good quality. (will update when slept on after a few days) Good communication from Matratz... See more
Company replied
We haven't tried the matress yet but definitely looks and feels better and is much higher than our old one! The only thing was the delivery. It wasn't like it says on the site and took 2 days longe... See more
Company replied
Great! I got the cloudcomfort with 15cm thickness mattress, took a week to come to Spain. I was scared because of the bad reviews that I read about the delivery and the smell especially that I live l... See more
Company replied
The delivery and packaging and the unpacking the Product was really smart and easy. I liked that. After the Matratze funtion is also the best exacltz compatible with my body wegh and shape.
Company replied
Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährleisten.
Grebbener Str. 7, 52525, Heinsberg, Germany
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery of the right product og High quality

Reply from Matratzen Discount
Goods ordered, arri ed before time and accurate description to the item , keep up the good work and well done .

Reply from Matratzen Discount
- very fast delivery, arrives in good condition, incredibly comfortable for a very low price...in a word AMAZING!.

Reply from Matratzen Discount
Bought a CloudComfort Basic double guest folding mattress 140 x 195 cm from them.
Purchase and delivery were just fine.
The product, though, really lacks in quality, even for what one should expect for the price being more on the cheap side.
The foam is thinner and much less dense than what pictures suggest. It seems very unlikely this product will last, I'd say in a year at most the foam will be so compacted I'll have to dispose of the thing.
It arrives with a strong toxic smell of new foam, so don't even think of using it for a while. You'd better leave it somewhere to get fresh air for several days.
I was expecting a cheap quality for the good price I paid, but this was way too much below expectations.

Reply from Matratzen Discount
I asked beforehand what toold needed. ”Only screw driver” i was told. Well the only provided tool broke cause made for too soft metal. Also the plastic holders didn’t last. Chinise rubbish! Dont bother buying!

Reply from Matratzen Discount

Reply from Matratzen Discount
So a uk website states 1-2 day delivery go through purchase then states uk 3-4 days not ideal, however today Friday is day 4 and no sign of mattress, no response from company be wary when placing order, and if like some of the reviews state turned up dirty it will be going straight back

Reply from Matratzen Discount
I am very satisfied with the products I have bought from Matratzen Discount.
Vielen dank.

Reply from Matratzen Discount
My mattress never arrived and customer service couldn’t tell me why it was returned on the way here. I still haven’t received my refund of the money I paid.
It was quick to find exactly what I wanted and very professional!

Reply from Matratzen Discount
long delivery, it was written on the website for 2 days. Two weeks. The mattress is dirty and the wrong size. disgusting.
Don't trust their statement on the website that they will deliver to UK in 3-4 days. Placed an order on 4th of June and needed the item on 11th of July. Checked the status of the order on 9th of July and the item was still not handed over to the courier. I asked them to cancel my order and refund it. Ooops they are now telling me the order is despatched so can no longer be cancelled. I have to send the item back at my own expense and they can refund. Obviously they are not telling the truth all through out the process
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.