Mattress.co.uk Reviews 

delivered in approx 1 week. Seems to be OK even tho delivered rolled. Good price.

I have had a reply to my complaint and I must say the after service I have received is second to non. Julie the customer service advisor was very helpful and has resolved the minor problem I had. I revoke my previous opinion and I am now very satisfied with the outcome and the company policy. Thank You.

Order was fulfilled exactly as promised. A phone call prior to delivery day and also a call on the day meant we knew exactly when the beds were going to arrive. Excellent service. Thank you very much.

bought base and mattress had to wait 10 days for delivery but bed is great very comfy would recommend this company great service

great customers service

matress is excellent, would recommend!

I ordered this mattress and was given a delivery date of about ten working days. I was phoned the day before by the courier to give me a time slot and then phoned on the delivery day telling me it would be here within 1½ hours. It was. The new mattress was in perfect condition and is very comfortable. Excellent service.

From the minute I ordered the new mattress,the service was excellent. What I really liked was that they contacted you to arrange a delivery day and then phoned you back to give you a 3 hour time slot. On the morning of delivery they phoned again to say exactly what time they would deliver the mattress.It meant you didn't have to wait in all day wondering when they were going to turn up. They arrived on time just as they said on the phone. If I ever need another new mattress this is the first place I would look.

cannot fault buying the mattress from start to finish.

Good price, good quality & nice & comfy.

Shopped around for this item definitely cheapest around for identical product. Delivered when said phoned first as said, delivery team courteous & informal had the product three weeks & sleeping well but then again should expect that from a well known product silent night.

all in all, I am very satisfied with the service, very friendly staff and high quality goods

Everything went according to the information on the Website. Bed was delivered in perfect order by really helpful delivery men who even put on plastic covers on their shoes to come into the house. They set up the bed and took away all the wrapping. Great service.
ps the bed is very comfortable too.

detailed description, simple ordering process, delivery when said.
exactly how service should be, Im one very happy customer.

I cannot fault any aspect of our dealings with Mattress.co.uk and would have no hesitation in using them again, all parts of service were excellent.

Ordering the bed online was as easy as any other website, the only difference really was the price. I was contacted shortly after completing the order to arrange delivery then a few days later an SMS was sent to me with a three hour delivery window. The bed and mattress arrived on time and as described.

great service even unpacked and set the base up

Order process indicated I would receive a phone call to match delivery-dates,

This didn't happen

I phoned and frankly the team where really help ful
All worked out well In the end

Mattress is great value for money,even thou it's at the lower end of the £ market

We have been sleeping v well.....
I'd have no hesitation to recommend

Eric

Just received my new mattress. Everything was so easy, delivery on the day I chose and within the time slot I'd be given even in the snow!! Mattress really comfortable and a bargain!

Excellent value for money we wouldn't have been able to have afforded this mattress from the high street, and it's suprising what a difference it makes, we both feel more rested in the mornings and my husbands back has stopped hurting after months of lower back pain.

From placing my order online to receiving my item, this company fulfilled the perfect customer experience. They telephoned two days before delivery to arrange a convenient time and on delivery day the driver rang me two hours before he was due to arrive as promised. No problems whatsoever and the item I bought was in perfect condition. I wouldn't hesitate to use this company again and would recommend to anyone with full confidence.