Maui Motorhome Rentals - Perth Reviews 

Everything is great. My family and I had a wonderful experience in Perth.

The air conditioner failed during my trip at a hot summer. Customer service failed to fix the problem and I had to rent a cabin which defeated the purpose of renting a motorhome.

Did a family holiday to Lancelin with friends. Hired 6 berth Motorhome.

1. Long wait to pick up motorhome in Perth, approximately 60-90mins.
2. Once on road, there was no tap adaptor to plug into water hose, so I had to purchase from local hardware store (luckily, there was one nearby).
3. Air-conditioner in Motorhome did not work. It was only a 2 night hire, so just endured it - as it was impractical to take it to service centre during short holiday.
4. One returning vehicle, and complaint about air-conditioner not working, staff offered me $180 discount (less than 10% of total cost). I thought it should be more; they said they would talk to manager and get back to me- i have yet to hear back 2 weeks later. I have left messages at their office with no reply. Currently have emailed parent company and am awaiting response.
5. Overall, experience due to these problems was far below my expectation given the entire cost for 2 night hire (April 2026) was $2200- so that is $1100/night (not including caravan park hire).

Otherwise, the motorhome was as advertised on the website, drove fine. Plates and cutlery rattled a lot in the van, maybe these could be secured a little better.

I purchased the extra outdoor table and chairs, when we arrived at our campsite neither of the chairs were usable and completely broken. When I returned the vehicle I wasn’t offered a discount or refund for the products being unusable.

It was our first time with this type of hire in Australia. Previously we hired a bigger Van in NZ. Both have been fine although the bigger van was more comfortable. We did pre check in but the waiting room was full and we still waited 2 hrs before we could head off. The staff were nice but there was a family waiting with 4 little children one in nappies we offered them our spot the staff were very forceful stating they had to wait which was a bit unfair. When we dropped off the van it was heaps quicker maybe because we bought all of the up sales.

Great service, cars campers well maintained.

Overall, the campervan trip itself was enjoyable. However, the pickup process on the first day was quite disappointing as it took three hours to get our vehicle.
Despite having completed the online check-in, we were repeatedly told the van was "still being prepared" after our initial consultation. We had to watch other groups who arrived much later than us depart while we continued to wait.
When we pointed out that we had been waiting for an hour and 40 minutes, one staff member rudely replied, “It hasn’t even been two hours yet, what’s the big deal?” While most of the staff were friendly, this particular individual was consistently disrespectful throughout the process.
It took another hour and a half after that incident for the van to finally be ready. The staff explained there were many things to check, but we later discovered that one of the camping chairs we ordered was missing, and we had to purchase one ourselves.
I understand it was a busy day and delays can happen. However, we should have been informed in advance if the wait was going to be 2-3 hours. This delay completely disrupted our itinerary for the first day.
That said, I would like to express my gratitude to the rest of the staff, as everyone except that one individual was very kind and helpful.

Went on trip and noticed only two camp chairs (we booked 4) and dirty dishes - not pleasant.

The process of picking up the vehicle, despite previous completion of all rental documentation, was laborious taking some 2 1/2 hours. When a staff member finally became available, the process was then fairly rushed as time was ticking on in the day and others were waiting like us for attention. It is advisable to arrive very early to get in the queue.

Motorhome had an unexpected bad maintenance status, event if maui knew, that we will be on the road for 30 days. House battery was down after 90 minutes, also after loading some nights.

Our 3-night, 4-day motorhome trip was an amazing experience for our family.
The Milky Way at night, the barbecue, and the comfortable sleeping arrangements made the trip truly memorable.
The vehicle performed very well, and it was easy to drive.
It runs on diesel, and with a full tank, you can travel up to around 750 km.
If you plan to explore more remote areas, we recommend adding a cleaning pack and a fuel pack.