⭐⭐⭐⭐⭐ **Great staff, great service and a wonderful holiday!** The Maui team were friendly, helpful and professional. The motorhome was comfortable and made our Western Australia trip enjoyable and m... See more
Company replied

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⭐⭐⭐⭐⭐ **Great staff, great service and a wonderful holiday!** The Maui team were friendly, helpful and professional. The motorhome was comfortable and made our Western Australia trip enjoyable and m... See more
Company replied
We loved the experience of driving the Maui vehicle, which is declared 2 years under on the road. We have faced few issues such are outlined below, which could have easily checked and rectified... See more
Company replied
We thoroughly enjoyed our first MotorHome holiday. We spent 3 weeks travelling WA and everything we needed was available in the van. The team at Maui were very responsive to any questions or suppor... See more
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The staff is friendly. A major problem is we called the road-side assistance hotline multiple times when our car needed emergency towing, but it was never answered. We had to call a tow truck ourselve... See more
Company replied
For travellers who seek nothing less than exceptional, maui is the ultimate choice. Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.
2 Redcliffe Road, 6104, Redcliffe, Western Australia, Australia
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Reply from Maui Motorhome Rentals - Perth
⭐⭐⭐⭐⭐
**Great staff, great service and a wonderful holiday!** The Maui team were friendly, helpful and professional. The motorhome was comfortable and made our Western Australia trip enjoyable and memorable. Smooth service from pick-up to return. **Highly recommended and would definitely use Maui again!**

Reply from Maui Motorhome Rentals - Perth
We arrived at the rental site on time but had to wait 45 minutes before a staff member was available. Once attended to, the orientation was thorough and more detailed than our past experience with Britz, which we appreciated.
However, when we discovered the missing awning stick later that evening, our request for delivery was declined. Although staff were polite and offered reimbursement options, none were practical for our situation. A proactive solution, such as delivery or a clearer equipment checklist at collection, would have greatly improved the experience and helped prevent such issues for future customers.

Reply from Maui Motorhome Rentals - Perth

Reply from Maui Motorhome Rentals - Perth

Reply from Maui Motorhome Rentals - Perth
Very nice. Our first ever camping experience and it worked great. Nice staff for check in and out. Good information and tips.

Reply from Maui Motorhome Rentals - Perth
Booking, pickup, and drop off were relatively easy. RV was pretty dirty at pickup.

Reply from Maui Motorhome Rentals - Perth
Motor home has all you need for an amazing camping trip in particular with children, great layout, easy to drive around and also great for colder months with rainy weather. Spacious inside, comfortable beds!

Reply from Maui Motorhome Rentals - Perth
Overall a really positive experience from start to finish with Maui motorhomes.
Hope to use them again for the next trip.

Reply from Maui Motorhome Rentals - Perth
The Maui motorhome was fantastic!
Pick up in Perth was really easy, and the tour of the van was very clear.
It was easy to drive and was fitted out with everything we could have wanted.
It was great for 4 adults

Reply from Maui Motorhome Rentals - Perth
Our experience was fantastic from start to finish. The customer service was superb, with friendly, professional, and helpful staff who made everything easy and hassle-free. The motorhome was clean, comfortable, well-maintained, and fully equipped with everything we needed for our road trip. It drove smoothly and made our journey enjoyable. I highly recommend this company to anyone looking for outstanding service and a reliable motorhome. We will definitely use them again in the future! ⭐⭐⭐⭐⭐

Reply from Maui Motorhome Rentals - Perth
The Maui Perth office customer service was exceptional!! Friendly, helpful and great recommendations including an insurance upgrade to include windscreen protection, which we ended up needing, so they saved us money as well. Every aspect from planning our trip, booking, the drive away walk thru and returning our camper was easy and we got amazing customer service. We will definitely be using Maui again in the future for road trips. Thankyou Maui Perth Team!!

Reply from Maui Motorhome Rentals - Perth
The THL crew was amazing. They explained every detail on pick up and on return the same attitude. Thanks’

Reply from Maui Motorhome Rentals - Perth
The staff is friendly. A major problem is we called the road-side assistance hotline multiple times when our car needed emergency towing, but it was never answered. We had to call a tow truck ourselves to solve the problem. Even worse, the rental company refused to reimburse the expense because we did not get their pre-authorization. So what was the point of the road-side assistance hotline?

Reply from Maui Motorhome Rentals - Perth
Booking process is simple and clear, pick up was very detail explanation covering all aspect of the vehicle, vehicle come clean and functioning well.
We hit a small issue of heater not working but was quickly resolve with the remote assistance team offering troubleshooting tips in time.
It’s really nice working with THL Team Maui, they are professional, customer centric and flexible.

Reply from Maui Motorhome Rentals - Perth
We thoroughly enjoyed our first MotorHome holiday. We spent 3 weeks travelling WA and everything we needed was available in the van. The team at Maui were very responsive to any questions or support required before we picked up our rental and during our time on the road.

Reply from Maui Motorhome Rentals - Perth
Great experience with Maui. They made it fuss free and easy for our RV adventure.
The only drawback was that the city water connection was disabled, so I had to manually refill the fresh water tank whenever it ran empty at the park.

Reply from Maui Motorhome Rentals - Perth
selection and booking was good. Motorhome performed mostly well. Checkin could be improved for first time users.

Reply from Maui Motorhome Rentals - Perth
It is clean and easy to drive. Great experience exploring Australia in this campervan.

Reply from Maui Motorhome Rentals - Perth
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