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Maui Motorhome Rentals - Perth Reviews 

49
TrustScore 4 out of 5

4.0

2 Redcliffe Road, 6104 Redcliffe, Western Australia, AU


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Rated 5 out of 5 stars

Motor home has all you need for an amazing camping trip in particular with children, great layout, easy to drive around and also great for colder months with rainy weather. Spacious inside, comfortabl... See more

Company replied

Rated 2 out of 5 stars

The staff is friendly. A major problem is we called the road-side assistance hotline multiple times when our car needed emergency towing, but it was never answered. We had to call a tow truck ourselve... See more

Company replied

Rated 5 out of 5 stars

The Maui Perth office customer service was exceptional!! Friendly, helpful and great recommendations including an insurance upgrade to include windscreen protection, which we ended up needing, so they... See more

Company replied

Rated 5 out of 5 stars

We thoroughly enjoyed our first MotorHome holiday. We spent 3 weeks travelling WA and everything we needed was available in the van. The team at Maui were very responsive to any questions or suppor... See more

Company replied


Company details

  1. Campervan and caravan rental agency

Written by the company

For travellers who seek nothing less than exceptional, maui is the ultimate choice.​ Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.


Contact info

  • 2 Redcliffe Road, 6104, Redcliffe, Western Australia, Australia

  • 1800 827 821

4.0

Great

TrustScore 4 out of 5

49 reviews

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4.0

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(49)

361 reviews in the last 12 months

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Rated 5 out of 5 stars

Motorhome has all you need to explore WA

Motor home has all you need for an amazing camping trip in particular with children, great layout, easy to drive around and also great for colder months with rainy weather. Spacious inside, comfortable beds!

18 July 2026
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Reply from Maui Motorhome Rentals - Perth

Thanks for your feedback, we are so pleased to hear you had an amazing camping trip.

Rated 5 out of 5 stars

Overall a really positive experience…

Overall a really positive experience from start to finish with Maui motorhomes.
Hope to use them again for the next trip.

12 July 2026
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Reply from Maui Motorhome Rentals - Perth

We are so pleased you had a great experience - thank you.

Rated 5 out of 5 stars

The Maui motorhome was fantastic!

The Maui motorhome was fantastic!
Pick up in Perth was really easy, and the tour of the van was very clear.
It was easy to drive and was fitted out with everything we could have wanted.
It was great for 4 adults

16 July 2026
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Reply from Maui Motorhome Rentals - Perth

We're pleased to hear your pick up in Perth was easy! Thank you.

Rated 5 out of 5 stars

Our experience was fantastic from start…

Our experience was fantastic from start to finish. The customer service was superb, with friendly, professional, and helpful staff who made everything easy and hassle-free. The motorhome was clean, comfortable, well-maintained, and fully equipped with everything we needed for our road trip. It drove smoothly and made our journey enjoyable. I highly recommend this company to anyone looking for outstanding service and a reliable motorhome. We will definitely use them again in the future! ⭐⭐⭐⭐⭐

11 July 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you so much for your review, Wan! We are so pleased to hear you had an amazing time and we thank you for your kind words.

Rated 5 out of 5 stars

Good

So happy and look forward for next trip

4 July 2026
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Reply from Maui Motorhome Rentals - Perth

Thanks Muhamad! We look forward to welcoming you back!

Rated 5 out of 5 stars

The Maui Perth office customer service was exceptional!!

The Maui Perth office customer service was exceptional!! Friendly, helpful and great recommendations including an insurance upgrade to include windscreen protection, which we ended up needing, so they saved us money as well. Every aspect from planning our trip, booking, the drive away walk thru and returning our camper was easy and we got amazing customer service. We will definitely be using Maui again in the future for road trips. Thankyou Maui Perth Team!!

26 June 2026
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Reply from Maui Motorhome Rentals - Perth

Thank You Kim, for providing such detailed feedback and recognising our Perth Branch team. We are pleased that our staff were able to go through the different options and you found the information provided to be helpful. We look forward welcoming you back for your next road trip!

Rated 5 out of 5 stars

The THL crew was amazing

The THL crew was amazing. They explained every detail on pick up and on return the same attitude. Thanks’

3 July 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for recognising our Perth Branch team. We are please they explained things in detail and you found this helpful.

Rated 2 out of 5 stars

No emergency road-side assistance as claimed

The staff is friendly. A major problem is we called the road-side assistance hotline multiple times when our car needed emergency towing, but it was never answered. We had to call a tow truck ourselves to solve the problem. Even worse, the rental company refused to reimburse the expense because we did not get their pre-authorization. So what was the point of the road-side assistance hotline?

6 July 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for your feedback. Our roadside assistance contact number is provided on the vehicle key tag and 24/7 support is available. We do not have any record of inbound calls relating to your booking, however we appreciate you sharing your experience and will investigate further.

Rated 5 out of 5 stars

Great team to work with

Booking process is simple and clear, pick up was very detail explanation covering all aspect of the vehicle, vehicle come clean and functioning well.

We hit a small issue of heater not working but was quickly resolve with the remote assistance team offering troubleshooting tips in time.

It’s really nice working with THL Team Maui, they are professional, customer centric and flexible.

27 June 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for your feedback. We are pleased that our staff explained everything in detail and that a solution was provided with regard to the heater.

Rated 5 out of 5 stars

1st Timers

We thoroughly enjoyed our first MotorHome holiday. We spent 3 weeks travelling WA and everything we needed was available in the van. The team at Maui were very responsive to any questions or support required before we picked up our rental and during our time on the road.

26 June 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for your feedback. We're glad we were able to provide you with a great experience during your first motorhome holiday!

Rated 5 out of 5 stars

Great experience with Maui

Great experience with Maui. They made it fuss free and easy for our RV adventure.

The only drawback was that the city water connection was disabled, so I had to manually refill the fresh water tank whenever it ran empty at the park.

13 June 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for your feedback, we are pleased you had a fuss free experience.

Rated 4 out of 5 stars

selection and booking was good

selection and booking was good. Motorhome performed mostly well. Checkin could be improved for first time users.

18 June 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for your feedback. We appreciate your suggestion and will take that on board. Many thanks for your review.

Rated 5 out of 5 stars

It is clean and easy to drive

It is clean and easy to drive. Great experience exploring Australia in this campervan.

16 June 2026
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Reply from Maui Motorhome Rentals - Perth

Fantastic! We love to hear this! We appreciate you taking the time to provide your review. See you again soon!

Rated 4 out of 5 stars

Would have been good if had been…

Would have been good if had been advised that was not required to fill AdBlue, as spent 45 mins via 4 diesel stations looking for AdBlue either at a pump or in store bottles to fill tank.

15 June 2026
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Reply from Maui Motorhome Rentals - Perth

Hi there, we're sorry that our procedures around AdBlue were not communicated clearly to you. Thanks for letting us know, we will take this on board for future guests. Despite this, we hope you had a great roadtrip.

Rated 3 out of 5 stars

Good van but make sure you check everything at the beginning

The van was well equipped and generally the description matched well what we obtained. We had the medium level insurance and we did not include tires and wind shield and a tire related mishap did happen.

After driving a bit on day 1, we noticed that one front tire is a bit flat but not too flat to worry about it (also we inspected it and looked like there is nothing in it). On day 2 we went to the gas station and pumped up all tires to what was recommended in the manual. However, the next morning we woke up to the car which had two completely flat tires. We called the service line and after a few hours a technician was sent. Since we had no insurance on the tires we had to make the decision which technician is being sent - price differed greatly and the one that could come on the day was the more expensive one. It turned out we got a car with defective valves. We lost most of that day (1 out of 6 days of our trip) and were not sure if we would get the money back - even though the issue was definitely not caused by us which was a bit annoying and stressful.

The rest of the trip was fine. The minor issue and potential improvement could be better sound system at the back of the car while driving (basically the person sitting at the back could hear nothing - neither the music nor the people sitting at the front) - the 3rd seat at the front would make much more sense.

When we got back to Perth, it turned out we could get reimbursed for the tire service and we even got back the money for the lost day of the trip - which made up for our bad experience earlier in the week. However, it would have been even better if the tires were properly checked by the staff beforehand. The pick up of the car seemed quite rushed as well; the car was parked in between two large vans as well, and it was almost impossible to inspect it carefully before leaving.

29 May 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for providing detailed feedback - we will look into the issue you reported with regard to the tyres.

Rated 5 out of 5 stars

Good services

The staff is very friendly and helpful.

26 May 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for your feedback!

Rated 5 out of 5 stars

We loved the experience of driving the…

We loved the experience of driving the Maui vehicle, which is declared 2 years under on the road.
We have faced few issues such are outlined below, which could have easily checked and rectified prior to rent out the vehicle.
- unlocking and opening the external storage doors are too difficult and lot of inconveniences.
- internal cupboard fittings were broken or dismantled. We were unable to use.
- one of a overhead cupboard door latch was broken.
- the vehicle front seats were lot of sweats marks while taking from the shop. We spent a lot of time for cleaning others sweats.

25 May 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for your feedback and making us aware of a few issues you experienced along the way - this helps us improve our service delivery in the future.

Rated 4 out of 5 stars

Service is good

Service is good. Staff are friend.
the Truck condition that we had is quite bad. Kitchen water piping was leaking.. when the car moving, the water will come out from somewhere..

31 May 2026
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Reply from Maui Motorhome Rentals - Perth

Thank you for your feedback - with reference to the water, this may have been due to an open waste pipe valve which is to be closed after usage.

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