Mavis Tire - Bedford Hills Reviews 19

TrustScore 4.5 out of 5

4.5

789 N Bedford Rd, 10507 Bedford Hills, NY, US


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Rated 5 out of 5 stars

All the people who work there are just fantastic, nice, knowledgeable, friendly and caring.


Company details

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 789 N Bedford Rd, 10507, Bedford Hills, NY, United States

  • 9142418495

4.5

Excellent

TrustScore 4.5 out of 5

19 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Spent $1100 to replace 4 new tires and…

(Updated Review) I wanted to update my original review. After talking with customer support (April) and then the store manager (Patrick) I am pleased to say they have addressed the situation and made it right. I am told I will be mailed a check with a credit amount to cover the previous service that resulted in my 1 star review. Based on the pleasant response by both April and Patrick I feel confident in recommending Mavis Discount Tire. I am in the service industry as well and we all make mistakes. All we can do is stand behind our work/service and make it right. That is exactly what Mavis Tire has told me they will do. I haven’t received the reimbursement but have no reason to believe that I won’t. Therefore I corrected the review so as not to do any harm to their otherwise stellar reviews. Thank you Patrick for your quick resolution with this matter.

(Original review) Spent $1100 to replace 4 new tires and an alignment on my 2017 Kia Sorento with 46,000 miles. Never rode correctly after the new tires and alignment service from Mavis. Took it to dealership and in less than 6,000 miles I was told rear tires were shot and I needed an alignment. Spent another $600 to replace rear tires and get another alignment. Emailed customer service twice and got zero response. Don’t bring your vehicle here for tires or service! They do mot stand behind their work!!

25 December 2021
Unprompted review
Mavis Tire - Bedford Hills logo

Reply from Mavis Tire - Bedford Hills

Dear Dan, we truly apologize about the rear tires wearing out prematurely. We are happy to open an investigation as if regular rotations are being done every 3-5k miles the rears and fronts should absolutely be wearing evenly regardless of an alignment issue! We also want to understand if the wear was even across all four tires or if the inner and outer treads were wearing unevenly. We are curious where the email was sent as we have not received correspondence with the name "Dan" in regards tot his location and are very sorry you have not heard back from anyone. Please call us at 914-984-2500 option #2 so we can investigate this matter immediately for you!

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