The employees are very nice and welcoming. I was not pressured into buying anything I didn't really need. They explained what was happening and how much everything would cost before doing any of the w... See more
Company replied
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See what reviewers are saying
Customer service at this location can not be beat. I was promptly served, explained all process and procedures and out of the service station, driving my car safely in about one hour.
I started off with not the best experience on a service visit that did not have the tires ordered. I spoke with Corey in corporate. WOW!!! AMAZING. offered me a better deal and was very understanding... See more
Company replied
The guys there are always friendly and keep you informed with what’s going on with your care before work is done. I like the service so much I will not go to any other Mavis. Had a bad experience at o... See more
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
2190 Delaware Ave., 14216, Buffalo, NY, United States
- 7168988920
4.0
Great
35 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and quality service without the…
Quick and quality service without the pressure of the upsell.
8 June 2023
Flawless customer service. Great value. Quality work.
Customer service at this location can not be beat. I was promptly served, explained all process and procedures and out of the service station, driving my car safely in about one hour.
2 May 2023
they always do a great job
17 March 2023
Do not go here for your inspection
Do not go here for your inspection! They try to bribe you by saying they will pass your failed inspection if you have other work done on your car and if you cant afford to get the work done right then and there then they will pull your inspection sticker completely so you get pulled over for no sticker AT ALL being on the vehicle. Now I know why people avoid them for inspections
6 October 2022
Unprompted review
Reply from Mavis Tire - Buffalo
Dear customer, we are so sorry for any confusion. Any stickers that are past due must be removed by law or the store could be fined. It is important to us that the store only recommend work that is necessary for passing inspection so we want to investigate this for you asap! Please call us at 914-984-2500 option #2 so that we can assist you with this.
Very unacceptable
I had my rear view wiper replaced, they put one on that was too big for my car so it didn’t work properly and left a 4 inch scratch on my car, I took it back to have it replaced with the right size, they had my car in the shop for almost 40 minutes for something that should’ve taken 2. After 40 minutes it was “fixed” and before I left I checked it and it wasn’t fixed and it was still scratching my car and not working properly, so I went back and the guy took off the wiper, broke off a piece of plastic and put it back on… something that took 2 minutes. Breaking off a piece of plastic and putting it back on my car was a very unprofessional and unacceptable way to fix the problem.
3 September 2022
Unprompted review
Reply from Mavis Tire - Buffalo
Dear Mary, we are so sorry this happened and appreciate you bringing it to our attention. We are eager to get this escalated to the Regional's attention to ensure proper training! Please call us at 914-984-2500 option #2 so that we may speak with you!
Unreliable and unfair policies
I made an appointment over a week in advance to have my state inspection done, however when I arrived they said they couldn’t do my inspection because they were too busy with walk ins, and that it didn’t matter that I made an appointment. This is a terrible policy and I will not be returning since they are unreliable.
31 July 2022
Unprompted review
Reply from Mavis Tire - Buffalo
Dear Christine, this is not acceptable as we must honor our appointments! Please call us at 914-984-2500 option #2 so that we can assist you!
Polite and professional.
11 March 2022
Unprompted review
Polite employees and quick service
28 February 2022
Unprompted review
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