So sad. I wanted to believe that a box chain/corporate could actually be honest and not look at a woman coming in for an inspection as extra income. Wanted to charge me $800.00 for several issues, sc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Zach at the 1710 County Route 64 Horseheads, NY store was amazing. His level of professionalism, far exceeding great! He was a pleasure to deal with. Explained all the details and was looking out for... See more
Zach and crew were able to get me in and service very quickly. Their attention to detail during my servicing was outstanding, they identified a potential future vehicle issue that I will have fixed a... See more
Terrific customer service. Willing to take the time to explain everything as well as go above and beyond to ensure their services are budget friendly!
Company replied
Company details
Written by the company
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
1710 County Route 64, 14845, Horseheads, NY, United States
- 6073049298
4.8
Excellent
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mavis
It's great that the staff are friendly and courteous and always able to fit me in the schedule when I need it.
19 November 2022
Love it! I have been going to this place for…
I have been going to this place for years and as always they are fast and efficient and friendly service along with quality workmanship! I would highly recommend this place to anyone! Thank you so much for all of your efforts.
1 November 2022
Unprompted review
Excellent service
Excellent service. This is the second time I’ve arrived early for service and was out the door BEFORE my actual appointment time. Employee who works the desk is extremely nice and helpful and has been for all the years we’ve been taking our cars to the Big Flats/Horseheads NY location. We’re very pleased and have no complaints. Thanks!
11 August 2022
Over $900 for pissy attitude.
I spent over $900 on a set of 4 high dollar Pirelli tires to go on my new vehicle with only 500 miles. Paid and left. Vehicle shimmied. I went back. They looked it over and said a weight fell off. I didn't believe him. I left second time. Counter guy said his mechanic took it for a drive and it was fine. My new car shimmied still. I live an hour away from the store. I called the dealership and talked to the Assistant Manager. He got pissy with me when I said his guy didn't get it to highway speed. How can you give a good test drive in a 35 mph zone. He said to bring it back. I didn't want to go back to a place displaying such attitude. I never went back, and NEVER will. I will pay to have it looked at by someone who has knowledgeable workers and good attitude.
27 March 2022
Unprompted review
Very pleasant and rewarding experience…
Very pleasant and rewarding experience recently with regard to a front erratic vibration only to be diagnosed as ice buildup on front suspension . My compliment to Brian for his professional automotive experience, quick fix. Ice buildup. N/C complimentary of Mavis. Ther're the BEST!!! Again, my thanks to Brian.
2 March 2022
Unprompted review
Excellent Service
Had a NYS Inspection, as always Zack and his team provided excellent service and a short wait time..
30 December 2021
Great Service and Nice People
3 August 2021
Very Happy with customer service
3 June 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.