I took my car there for a break job about a month 1/2 ago. I had to bring my car bck a month later because the breaks were squeaking worse than the 1st time. Basically they didn't do the break job cor... See more
Company replied

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I took my car there for a break job about a month 1/2 ago. I had to bring my car bck a month later because the breaks were squeaking worse than the 1st time. Basically they didn't do the break job cor... See more
Company replied
Very fast, reliable and professional service! Chris and his team are the best in the business! I have recommended them to all my family!
Chris and Tu were great to do business with. They were professional, pleasant and gave me great service at a good price. Thank you !
Customer service was very polite and helpful the people there help me get out much earlier than anticipated
For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.
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827 Mamaroneck Ave., 10543, Mamaroneck, NY, United States
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Replied to 31% of negative reviews
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I took my car there for a break job about a month 1/2 ago. I had to bring my car bck a month later because the breaks were squeaking worse than the 1st time. Basically they didn't do the break job correctly. I waited 2hrs for them to tell me they sprayed a break pad solution to test breaks to see if they received bad break pads. Long story short I'm still waiting for my car to be worked on for a mistake they made. Unreal do yourself a fav dont go there.

Reply from Mavis Tire - Mamaroneck
As a customer at Mamaroneck location for over 20 years, I have experienced a different, less competent staff every time I go for service. Not only it did they take over twenty minutes to identify my customer profile, they treated my need to replace a tire as a "maintenance" appointment, told I would need to wait 2-3 hours for service -- with an appointment. The manager, Steve, did not finish our conversation, but put on another confused staff. In all, it took several calls, and two days to replace a tire they insured. At this point, I am forced to find a consistent service and a respectful response to my $35,000 spend at Mavis Mamaroneck. Find a reliable location, one that respects and values a loyal customer. At each visit, a new staff found it challenging to locate my extensive service history, and were never conciliatory nor helpful. Took two days to replace a single tire, with a call to tell me they lost my vehicle key. Is this 2024?
Julio always does a great job Everytime I need an oil change!
Chris and Tu were great to do business with. They were professional, pleasant and gave me great service at a good price. Thank you !
Got an oil change, was in and out quickly.
They always do a good job when i bring my car in for service.
Very fast, reliable and professional service! Chris and his team are the best in the business! I have recommended them to all my family!
Customer service was very polite and helpful the people there help me get out much earlier than anticipated
Christian and Carlos are great! They know what they are doing, are informative and helpful, and always fair. You can't beat the service and prices.
Excellent five star service made a online reservation for a flat tire was out of there in 40 minutes and I was on the road Danny at Mamaroneck location was excellent thank you so much
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