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Mavis Tire - Millbrook Rd Reviews 

7
•
TrustScore 4 out of 5

3.8

1800 E Millbrook Rd, 27609 Raleigh, NC, US

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See what reviewers are saying

Rated 5 out of 5 stars

Johnny Martin was very helpful in getting my old front tires replaced with BF Goodrich All Terrain T/A tires. He is great with customers and got me in and out without any problems. I'll be back in the... See more

Rated 5 out of 5 stars

Made an appointment Saturday morning for an afternoon tire repair/replacement on 8/1/26. Arrived, treated with great customer service by ASM: Mari. She helped us understand our options and the servi... See more

Rated 5 out of 5 stars

I needed my breaks repaired ( rotors & shoes ) i have a jeep wrangler & I had my own parts . Job was done in under an hr & very satisfied w/ the price & the wonderful customer service & the the the wo... See more

Company replied

Rated 1 out of 5 stars

They sold me a bad tire and refused to replace it. Told me because I didn't get the warranty I had to buy a new tire. Well I expected a tire that was in new condition, not bad. I went to get my ti... See more


Company details

Written by the company

For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1800 E Millbrook Rd, 27609, Raleigh, NC, United States

  • 9193966618

3.8

Great

TrustScore 4 out of 5

7 reviews

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Replied to 31% of negative reviews

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3.8

All reviews

(7)

3,782 reviews in the last 12 months

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Rated 5 out of 5 stars

Johnny Martin was very helpful in…

Johnny Martin was very helpful in getting my old front tires replaced with BF Goodrich All Terrain T/A tires. He is great with customers and got me in and out without any problems. I'll be back in the future to get my rear tires as some point.

28 September 2026
Unprompted review
Rated 1 out of 5 stars

They sold me a bad tire and refused to…

They sold me a bad tire and refused to replace it. Told me because I didn't get the warranty I had to buy a new tire. Well I expected a tire that was in new condition, not bad.
I went to get my tires rotated. Was shown I had two bad tires on the front so I bought two new tires. Cheap but new. I asked about alignment and decided to add it because my car was pulling hard left. Soon as I drove off I noticed it was pulling hard right and bumping a little on that side. Went back the next day for an adjustment which they did. Didn't change, still pulling hard right and bumping. Took my car somewhere else. The alignment was fine on the front, lil off in the back. They fixed it but my car was still pulling hard right. They switched the front tires and it went from pulling hard right to just as hard left with the bumping on the left now. The shop recommended a new tire.
I went back to Mavis and explained all this to them. They refused to replace the tire. They didn't even offer to check the tire. Therefore I will be taking legal action. I will not allow them to steal my money. And I will be seeking compensation for the extra alignment I got that I didn't need.
Go to Mavis at your own risk!! They don't back their products or take care of their customers.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Tire Replacement

Made an appointment Saturday morning for an afternoon tire repair/replacement on 8/1/26. Arrived, treated with great customer service by ASM: Mari. She helped us understand our options and the service was quick perfectly met our needs. The entire experience was great! Appreciate the team's support to resolve our issue.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

Johnny was very helpful and honest about what needed to be done. He helped me significantly reduce my quote from another auto shop.

24 February 2026
Unprompted review
Mavis Tire - Millbrook Rd logo

Reply from Mavis Tire - Millbrook Rd

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

I needed my breaks repaired ( rotors &…

I needed my breaks repaired ( rotors & shoes ) i have a jeep wrangler & I had my own parts . Job was done in under an hr & very satisfied w/ the price & the wonderful customer service & the the the work was spectacular 😊!!! Would definitely recommend !!!

29 January 2026
Unprompted review
Mavis Tire - Millbrook Rd logo

Reply from Mavis Tire - Millbrook Rd

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

Zac at this location is the best

Zac at this location is the best! I will return to this location as long as I live here. They do great work and are honest, kind people. Great service with integrity.

28 November 2025
Unprompted review

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