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Mavis Tire - Pittsfield Reviews 

21
•
TrustScore 4 out of 5

4.0

868 Dalton Ave, 01201 Pittsfield, MA, US

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See what reviewers are saying

Rated 5 out of 5 stars

Service Rep was very pleasant - Only took 10 minutes or so to fix my minor problem - Service Rep indicated there would be no charge? - What a nice touch - they earned a customer for life !

Rated 1 out of 5 stars

TERRIBLE at the Pittsfield, MA location! Waited over 1 1/2 hours watching a mechanic try to put 2 tires on my car. They broke 2 tire sensors! Finally got car with 2 wrong tires installed! Staff w... See more

Company replied

Rated 5 out of 5 stars

From dropping my car and to the walk through .. i felt very comfortable from the front end person to Anthony. Anthony made sure that i tried every alternate solution to make sure i got the care for my... See more

Rated 5 out of 5 stars

Pittsfield MA repair shop was a very good experience they were expedient professional and courteous. Brought our car in for emergency repairs and had it all done in a couple of hours. I highly recomm... See more


Company details

Written by the company

For more than 50 years, Mavis has helped drivers save on tires and automotive service. Today, more than 1,600 Mavis service centers across 36 states offer tires from leading brands, along with brakes, oil changes, wheel alignments, batteries and other maintenance and repair services. With a broad tire selection, knowledgeable guidance and a commitment to competitive prices, Mavis helps customers find the right tires and keep their vehicles running smoothly.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee. 30-DAY PRICE GUARANTEE If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. ONLINE SHOPPING CONFIDENCE Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns. NO-HASSLE RETURNS We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase. FREE SERVICES FOR MAVIS CUSTOMERS Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check. OVER 338 RETAIL LOCATIONS Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 868 Dalton Ave, 01201, Pittsfield, MA, United States

  • 4135536101

4.0

Great

TrustScore 4 out of 5

21 reviews

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Asks customers to review

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Replied to 31% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(21)

3,782 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service Rep about the customer

Service Rep was very pleasant - Only took 10 minutes or so to fix my minor problem - Service Rep indicated there would be no charge? - What a nice touch - they earned a customer for life !

5 October 2026
Unprompted review
Rated 3 out of 5 stars

I was disappointed in the service I…

I was disappointed in the service I received at Mavis. I asked to have my front tires checked for slow leak (tires purchased from Mavis), when bringing in car for oil change. I asked when I set up the appointment and again when I brought the car in. Nothing was done. Didn’t even have decency to fill the tires. I will not be going back.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

Never again! I have a higher end vehicle with black lug caps on each wheel. I had 1 missing when I arrived, I specifically checked before I left my home as tire shops always seem to lose them. Car was delivered back with 5 missing lug caps! Attendant tried to tell me it came in missing a couple. Well, even giving the benefit of the doubt that I can't see or count, a couple is TWO not FOUR! No wonder their lot is always empty!

13 April 2026
Unprompted review
Mavis Tire - Pittsfield logo

Reply from Mavis Tire - Pittsfield

Hello Jeff, we're sorry to hear about your experience with us. We understand the importance of maintaining your vehicle's appearance and apologize for any inconvenience caused. Please reach out to us at 914-984-2500, Option #2, so we can address your concerns directly. Thank you for bringing this to our attention.

Consumer Solutions

Rated 5 out of 5 stars

Got a battery at great price

Got a battery at great price. Will definitely be returning!

14 February 2026
Unprompted review
Mavis Tire - Pittsfield logo

Reply from Mavis Tire - Pittsfield

Thank you for the positive words! When our customers are happy, we’re happy. We look forward to doing business with you again in the future!

Rated 5 out of 5 stars

Went in for an oil change and 4 tires

Went in for an oil change and 4 tires. They upgraded my tires, they then found out that I needed new lug nuts, they ordered those, and had my suv in and out super quick. And they explained the lug nut problem to me in detail before doing the work. I will go back for any future needs. Also got great service from Allen. I really appreciate all they did.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. I replaced a tire and was very pleased with prompt service and the friendliness of the staff. I will definitely be a repeat customer.

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Pittsfield MA repair shop was a very…

Pittsfield MA repair shop was a very good experience they were expedient professional and courteous. Brought our car in for emergency repairs and had it all done in a couple of hours. I highly recommend these guys

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Best shop

From dropping my car and to the walk through .. i felt very comfortable from the front end person to Anthony. Anthony made sure that i tried every alternate solution to make sure i got the care for my car. He even had conversations with me and it it was very personable . Even when i could tell he wasn't having such a great day.. he made sure that i didn't feel like an inconvenience.. ! I also appreciate how he took time to express when he was apologetic while he was busy attending to other customers or mechanics. He broke down what was wrong with my car... he was great and exceeded customer service expectation..I appreciate his service and he is definitely a reason i would return because the energy was actually great even when you are having car issues... Thanksss again Anthony!!!

11 November 2023
Unprompted review
Rated 1 out of 5 stars

TERRIBLE!!!

TERRIBLE at the Pittsfield, MA location! Waited over 1 1/2 hours watching a mechanic try to put 2 tires on my car. They broke 2 tire sensors! Finally got car with 2 wrong tires installed! Staff were rude and incompetent.
HORRIBLE TERRIBLE EXPERIENCE and their staff seem to be making false and repetitive 5 star reviews on their website, false advertising! AVOID!!

16 October 2023
Unprompted review
Mavis Tire - Pittsfield logo

Reply from Mavis Tire - Pittsfield

Dear guest, we are so sorry to hear of this experience. This is far below our standard for you as our culture is to treat you how we would want to be treated and ensure the vehicle is repaired properly the first time! Please call us at 914-984-2500 option #2 so that we can get a ticket going for you immediately!

Rated 5 out of 5 stars

Bulb replacement

I stopped in at our local Mavis discount tire to have my blinker and tail light fixed. The service was exceptional and they took me right in and did the work. They were very professional and Mitch was wonderful.

12 April 2022
Unprompted review

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