maxer.com Reviews 

418
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional support team, noting that inquiries and complex technical issues are consistently answered promptly, thoughtfully, and thoroughly without ever requiring frustrating follow-up questions or unnecessary clarifications. Reviewers emphasize that staff members are incredibly helpful, highly professional, and readily accessible whenever technical assistance is required for their websites. People deeply appreciate the genuine technical expertise and efficient problem-solving capabilities provided by the team during every single interaction. Consumers consistently praise the highly reliable servers, straightforward processes, and smooth overall service that make managing multiple domains and hosting packages entirely effortless.

What people talk about most

Service

People report positive experiences with service, consistently praising the outstanding, prompt, and... See more

Customer service

Customers had positive experiences with customer service, expressing deep satisfaction and appreciation for... See more

Staff

Clients share satisfaction on staff, highlighting a professional team that provides prompt, friendly, and... See more

Response time

Reviewers mention positive feedback about response time, highlighting instant or prompt replies that sort out... See more

Website

Users describe ambiguous interactions with website features, expressing satisfaction with hosting performance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently had to use another Hosting company to help out a business. I was shocked by the delays in their response and the paucity of their support messages. I am spoiled by Maxer. They are outstandi... See more

Rated 5 out of 5 stars

I've been a customer for nearly 10 years and have gradually moved all my websites over to Maxer. Their service is excellent and their tech support second to none - very speedy responses, always helpfu... See more

Rated 5 out of 5 stars

Many Web service providers simply see their clients as Cash Cows that need to be Milked on a regular basis... but thankfully this is NOT the case with clients of Maxer.com I have been a Ver... See more

Company replied

Rated 5 out of 5 stars

I am a happy customer for some years now. Always responsive, always supportive. Recently, with a Wordpress core exploit, they helped me out by solving my problems. Helping out every step of the... See more


Company details

  1. Web hosting company

Written by the company

Maxer is an independent web hosting and domain provider supporting businesses across Ireland, the UK and beyond. We focus on reliable hosting, straightforward advice and responsive support. We have an experienced team who understand domains, servers, email and websites, and who fix problems quickly when they arise. We provide domain registration, website hosting, managed servers, email services and migrations. Many of our clients have been with us for well over a decade, which we never take for granted. Our aim is simple: stable services, clear communication and long-term relationships built on trust rather than sales pressure.


Contact info

4.8

Excellent

TrustScore 5 out of 5

418 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(418)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Support that's out of this World!

Maxer provide support that's way above what I have ever experienced before from other hosting companies. I have used hosting companies for more than 15 years and none of them have come even remotely close to the incredible support provided by Maxer hosting. They really go out of their way and take the time to fully work through issues, (not of their making). To say that I am grateful to them is an understatement. Time after time they have been there for me, no matter how much I have messed things up. Switch to Maxer, you will not be left high and dry thanks to their very helpful, very fast and very thorough support.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. On the two occasions over the last few years I've had any technical issues, the support was fantastic.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Impeccable service

Impeccable service. I have received help, advice and a service I feel I can trust and rely on from this company. Would 100% recommend to anyone

18 May 2023
Unprompted review
Rated 5 out of 5 stars

First class customer service

First class customer service, far beyond other company's I've dealt with in the past, they look after any issues I have quickly. I can't recommend Maxer highly enough for your hosting services.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Have excellent customer service best…

Have excellent customer service best hosting ever they are always there to help and rectify any problems.
Been using this host since 2003 over 20 years when originally called Aventure host.
Brilliant service 👍👍👍

2 May 2023
Unprompted review
Rated 5 out of 5 stars

I LOVE Maxer

I LOVE Maxer. I have been using this company for hosting (used to be called Spiral). I recommend all of my website clients use them too, their service is outstanding.

17 April 2023
Unprompted review
Rated 5 out of 5 stars

Extremely happy with Maxer.

I've been with Maxer for some time now and have many domains with them as well as other services. I have not had a single problem with them in all that time and have always found them very quick to help, friendly and outstanding value. I have no hesitation in recommending them very highly.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Unbeatable service

Been hosting with Maxterhost/Maxer for more than 7 years and one thing that's really telling is I rarely think about it. That's how good they are. Always up, hawkish approach to any potential issue and replies within minutes. Keep up the good work!

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Best Tech Support, Honest and Polite

I've been hosting client websites with maxer (formerly spiralhosting) for many years now. I've used other webhosts but they don't come close to the level of support that maxer provides. They always go the extra mile and unlike some firms I've experienced, they put their best people into support, not newbies reading from a script or giving pfo answers. They also take great care of their servers and mail servers keeping those shared webhosting neighbourhoods clean. They are polite, honest and hard-working. Overall the best webhost I've ever dealt with.

16 February 2023
Unprompted review
Rated 5 out of 5 stars

Always Amazing Tech Support

I have been with Maxer (previously known as SpiralHosting) since 2013. I have worked with several other hosting providers via clients, but never have I encountered support as dedicated and prompt as the amazing team at Maxer. They consistently go above and beyond to resolve any issues quickly and efficiently, and their Dublin team is exceptional. I highly recommend Maxer to all my clients as they are in good hands with them.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Answers are quick

Answers are quick, and they realy try to help us to find solutions.
Realy open to undestand what is the problem and find solution, no answers like, please read our faq....
No chat bot!!

16 January 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding

Prior to being Maxer, they were Spiral hosting. I've been with them for over 20 years now and the value, reliability and above all the support when needed is first rate!

13 January 2023
Unprompted review

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