We had an issue picking up recent auction items/ We did not get what we bid and paid for- The items were misrepresented in photos and the item description clearly listed the items included in l... See more
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I bid for and won an item (close to $400 incl. premium and tax) only to find out 2 weeks later that the reserve was not met and I would not get an item. The item listing made no mention of any r... See more
Won an item on a max sold auction only to find out, after inquiring, that a reserve wasn’t met. No mention on the auction site about reserves. Thought I won the item. Made the arrangements to gather t... See more
The Pick Up experience was phenomenal ! Joseph Muse, Elizabeth and Grace ran a smooth operation starting with Guard Gate. Buyers came, picked up their goods after verification and left. Gate kept ping... See more
Company details
Written by the company
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.
Contact info
203 East Post Road, 10601, White Plains, United States
- 1-833-MAX-SOLD
- support@maxsold.com
- maxsold.com
Hasn’t replied to negative reviews
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You should drop the appointment…
You should drop the appointment schedule it is not needed.
Love this auction platform but having…
Love this auction platform but having many complaints about the bidding process bidders are saying that the auction closing time goes too quick and does not give you a chance to bid on multiple items. There should be a 30 second grace period between items
The best part is that the customer…
The best part is that the customer service representatives are always helpful and professional. All the transactions between the sellers and purchasers have been smooth because the Maxsold management is so organized.
Easy auction site
The site was easy to list items
All my questions were answered
The pickup of items was goodd but next time i will shorten the pickup time
The team was amazing!
The team that did the photos and cataloguing were great. Anna and her team were professional, caring, and went above and beyond for our 2 auctions. These women should be informed of this review and kudos to them.
AWESOME Website
I have been a regular with Maxsold for quite some time. Definately a great Website for buying or selling.
THE TEAM
THE TEAM, NAN, JOAN AND ELIZABETH, WERE FANTASTIC IN INFORMING US OF THE PROCESS AND DID A GREAT JOB CATALOGING AND DISPERSING ITEMS IN THE AUCTION. THEY MADE A DIFFICULT SITUATION MUCH EASIER. I WOULD HIGHLY RECOMMEND THEM!
Excellent experience
Excellent experience. From initial phone call through to team representative coordination , cataloguing team and online phone and text/chat support , the entire auction has been professionally and seamlessly handled. There are no surprises and all details of contract and auction process are completely transparent .There is not one part of entire process at which a seller cannot reach MaxSold for any question, information, update or simply "peace of mind" direction on the Auction . The descriptions of one's items (my experience is with MaxSold Managed Auction ) are honest, accurate complete with measurements and high quality photos, and professionally and carefully grouped lots, so as to best showcase items in lots that , in my view, benefit both the seller and the prospective buyer.
I would 100 % recommend , without any hesitation, MaxSold as your MaxSold Managed auction or if you prefer, your MaxSold Seller Managed auction. My experience has been both excellent and extremely positive.
Great people
Great people. Helpful and always following up. Software was a problem for me but we worked it out
Maxsold was the best decision
We are very happy that we selected MaxSold to auction the remaining contents of our home after we moved. It would have been overwhelming for us to try to do this in our own. The staff members we worked with were great, and provided additional guidance that was invaluable in decisions we needed to make to achieve our goals.
Excellent service from start to finish
Excellent service from start to finish. Clear communications. Realistic expectations. Professional at all times. Expert advice on how to put the items in logical lots, and where to break up sets that were too big on their own. Easy to use app to follow the auction. I did not really believe the 96% sell rate but now I am convinced. The process really works. All but one small lot got sold. Many thanks to all involved.
Everything went as planned including…
Everything went as planned including actual auction and pick up.
MaxSold team have been fantastic and available when needed to answer question and help with the auction web page.
Great experience
The MaxSold team performed what I…thought was impossible!!!
The MaxSold team performed what I thought was an impossible task—they liquidated every item we wanted gone. Their set up/inventory day was professional and very thorough. Pick-Up day was amazing. The house was empty of everything we wanted to sell. Job well done. Thank you MaxSold!
Convenient but…
Although I enjoy using Maxsold and love the convenience, I believe that it should have the option for reserved bids on specific items. Due to the lack of this feature, I sometimes resort to selling some of my items on other platforms.
Worst auction experience.
Worst auction experience.
You let buyers bid on $900 worth of bids on items
And not pay.
So my auction sales were less that money.Never contacted under-bids or did anything to help, make right or accommodate the seller.
No one would use Maxsold if they knew a bider could bid and just not pay.
Maxsold is Not for the seller at all.
missed out on sales from under bidders and had to remove the unpaid items that I was told was originally sold.
Bad business practices!
Also paid $800 to have items cataloged
30% to Maxsold on top of that and then they have a 15% payers premium .
Over 10% of my sales that were bid on.
Was lost to no pays!!!
Maxsold won’t last with customer service like this for their sellers.
Only good for buyers.
Great deals
People involved are polite. The auctions are organized. Pictures of the items being auctioned are very helpful. Great deals to be had.
Excellent customer service and ease of…
Excellent customer service and ease of website use!
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