The food is fine, though the service on the counters is appalling. Everytime I go in there the young girls on the front counter at Malvern talk and laugh about you! Makes you feel so uncomfortable and... See more
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The McDonald's on London Road in…
The McDonald's on London Road in Glasgow is the worst restaurant. They make frequent mistakes in home delivery orders. The phone service is terrible. Don't order there! Besides, it's very dirty!
I ordered a Big Mac and chips and do…
I ordered a Big Mac and chips and do you know what I got?! NO BIG MAC. JUST CHIPS. I’m a very hungry adolescent teenager who was starving and DIDNT GET HER MAIN MEAL. I’m outraged AND HUNGRY!!! I got a refund but all I really want is my food. This is very poor behaviour AND I THINK ITS DISGUSTING. So if your wondering why I rated it a one is because IF I DIE OF STARVATION ITS MC DONALDS FAULT. I’m very disappointed, yours sincerely the-girl-who-didn’t-get-her-big-mac
Just disappointing
Disappointing small burgers , it’s simply not worth the money anymore, Burgerking get it keeping sizes , step up MC D .
Just bought two premium burgers and they are the size of a cheese burger , or at least how a cheeseburger used to be .
No, give me a burger from the local Pizzaman instead .
Service
Went to the Bootle branch in Liverpool,after waiting for 20 minutes for a happy meal we asked the staff who said they had forgotten the order.
While we were waiting numerous delivery people came in and went out perhaps you should take as much care of the people waiting in the store,it looked like a cattle market at the counter,I thought it was a fast food outlet,next time I see a queue like that I'll walk out.
Cold fries every time
Food is consistent and service is…
Food is consistent and service is usually quick, but quality can vary between locations.
Some outlets in the states could improve cleanliness and freshness.
Overall, decent for a quick meal but not always satisfying.
Absolutely vile restaurant
Absolutely vile restaurant. Never never cooked correctly. Chips arrive white, uncooked and soggy with oil. Beef burgers are still pink inside. And they always miss items off orders!!!!
Absolutely Dismal Service. Stay Away
I placed a McDonald’s Camberwell order through JustEat at 1:50PM, expecting delivery in 30 minutes. What followed was nearly 2 hours of delays, lies from the app, and a complete lack of accountability.
At 3:42PM, the food finally arrived—stone cold, McFlurries melted, and the entire order was unfit to eat. I have video proof of opening the bags the moment they arrived. When I called McDonald’s, the manager (Habib) admitted the food had been sitting there for over an hour, waiting for a JustEat driver who never showed up. It’s clear the restaurant didn’t want to cancel the order because they didn’t want to lose the money. I asked him if he would be giving the food that had been sitting there to the driver and the manager, Habib, hung up the phone.
To make it even worse, the food was the food just sitting there in the store. I was so shocked!
Avoid this company at all costs. The service is dismal, and when things go wrong, you’ll be left to deal with it on your own. You deserve better.
Went to castltroy store just after 11pm…
Went to castltroy store just after 11pm to be told you can't walk in as store is closed. You have to do drive through. But store opening hours are 12am and also we walked over. Some joke of a set up
Went to McDonalds Matlock Derbyshire…
Went to McDonalds Matlock Derbyshire DE43AU to meet friends travelling down from North Yorkshire i parked in the onsite carpark went in the McDonalds Restaurant for a Coffee and wait for my friends who were late due to heavy rain and traffic roadworks they were delayed by about 45 mins but once they arrived we had drinks first and chatted then after ordered food then after a leisurely meal ordered puddings then later ordered more drinks it was my treat as my friends paid the last time we met (different location) anyway today 26/07/2025 my partner gets a parking fine £50 we went in her car from UKPC obviously we are not happy with this we have paid the £50 fine and want everyone to know how wrong this is and i expect someone from McDonalds to contact me asap before i take this further i spent a lot of money that day and now this its not very fair we stayed onsite to dine with friends this is not what i call Hospitality
Hello
Hello, this is Sadie's sis.sooo
I have never tried a Micky d milkshake before but I believe that it is a cup full of sugar with a cherry on top
Absolutely crap
Absolutely crap ! Mc Donald’s hasn’t just gone down hill ! It’s gone completely!!! Food looked and tasted like it had been made hours ago , cheese wasn’t even melted! Big Mac meal is a million miles from what it once was ! Chips over dry with little to no salt and tasted stale, cheese burger was an absolute joke looked like someone had been sat on it and cheese unmelted! And the price is an absolute piss take ! Ridiculously over priced, shit food that they have no right to be asking for , I don’t know how they have the front to charge that sort of money for their food . Do not eat there go elsewhere it’s a joke what they are serving up and the price they charge !!! I’ll never eat there again in my life !
Honestly not bad but there's better…
Honestly not bad but there's better fastfood chains
Pathetic lazy individuals work there…
Pathetic lazy individuals work there cold burgers can't use the toilet no toilet paper how un hygienic can a place be
mcdonalds burger that was dry like eating a boot
just had a mcdonalds burger that was so dry and tough I could not eat it the flavor was also dismal with no seasoning at all maybe the flies in the bin will like it but I doubt it, What happened to moist juicey burgers like the ones I used to enjoy years ago
RETRAIN this so-called duty manager, please!
Unfortunately, after receiving many good experiences & choosing to write reviews on outstanding ones, I have felt the need to review an extremely POOR experience.
This was as a result of me telephoning McDonalds (Yorkshire Grey), London SE9 5LN, and encountering a very unhelpful (if not obstructive) member of staff. I had given almost the correct name of a member of staff I wanted to commend - I gave that member of staff's position, too. Yet, Louie (who claimed to be a duty manager) said he had not heard of the person - "No one works here with that name - We have loads of staff members with the 'Customer Relations Manager' title."- he claimed. That was extremely hard to believe.
I then called Customer Service who advised me to write into the branch. It was a lucky thing that I chose to go into this very local branch to me. I spoke to a female member of staff who gave me the first name of the member of staff I wanted to commend, in a matter of seconds. THANK GOD FOR DECENT HUMAN BEINGS!!
I then asked to speak to the duty manager - Luckily, it wasn't the same one I encountered on the telephone - She pointed him (L) out to me - I introduced myself, to him, as the person on the phone - He was sadly, as cocky as ever - shocking really! HE NEEDS BASIC RETRAINING, if nothing else.
McDonald's & uber eats scam
McDonald's & uber eats scam purchased £15.00 or more get 3 free chicken selects worth £5.69 no got nothing charged me full price absolutely rubish.
Drive‑through confusion
Pulled into the Carmarthen outlet for a drive through… left waiting and waiting… served a cold unsavoury grey cold burger with limp cold chips.
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