McCalls Highlandwear Reviews 

810
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, friendly, patient, and knowledgeable during personal kilt fittings and accessory purchases. Many reviewers note that the traditional clothing items are of superb quality, perfectly matching their personal expectations while providing excellent overall value. A few other people also felt that online orders and fast international shipping services arrived very promptly accompanied by secure, careful packaging. Consumers consistently appreciate the remarkably straightforward ordering process, beautiful gift wrapping, and exceptionally warm and attentive customer support provided throughout all physical store visits.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting superb item quality and items... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendliness, patience, and... See more

Service

Clients share profound satisfaction with the service, highlighting quick response times and prompt deliveries... See more

Delivery service

People report positive experiences with delivery service, highlighting that packages arrive promptly and... See more

Quality

Reviewers mention positive feedback about quality, noting that items like kilts, jackets, and accessories are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attention to detail and what the customer wants from Nicki at McCalls, Aberdeen. Spot on advice what was needed for the hire outfit (son and myself) for my daughter's wedding. I was also upgrading m... See more

Rated 5 out of 5 stars

Faye at McCalls was brilliant when I came in to buy accessories for my wedding. She patiently talked us through pricing of different items. Asked questions we hadn't thought to ask. A very nice person... See more

Rated 5 out of 5 stars

Hired a kilt for my school ceilidh. Thanks to Craig at McCalls Aberdeen for his outstanding service. He was extremely friendly and helpful, guiding me through kilt selection and fitting. Would definit... See more

Rated 5 out of 5 stars

We hired all the kilts for our wedding from McCalls and the service given throughout was excellent. A couple of our groomsmen live abroad and McCalls guided us through the measuring process with ease... See more


Company details

  1. Kilt shop and hire

Written by the company

Scotland's No1 Kilt Hire and Highland Dress Hire Shops in Aberdeen, Edinburgh, Glasgow, Elgin, Dundee, Tillicoultry and Broughty Ferry


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

810 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(810)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very happy with this company overall

Very happy with this company overall. I ordered a doorstop from them, it arrived within 3 days, nicely packaged and the product seems to be high quality despite not being made here in Scotland by the company.

28 November 2025
Rated 5 out of 5 stars

Craig is a legend!

Hired a kilt for my school ceilidh. Thanks to Craig at McCalls Aberdeen for his outstanding service. He was extremely friendly and helpful, guiding me through kilt selection and fitting. Would definitely recommend McCalls, they are amazing!

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, would recommend McCalls over and over again

We hired all the kilts for our wedding from McCalls and the service given throughout was excellent. A couple of our groomsmen live abroad and McCalls guided us through the measuring process with ease and nothing was too much trouble for them. The men all received help on the wedding morning too, to make sure their kilts were on properly as none of them had worn a kilt before. We have hired kilts since and the team in Aberdeen are always so welcoming and on hand to help. 10/10 for service and quality.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations

What can I say, fantastic products, no hassle website and when told 4 weeks delivery it arrived within a week. Excellent communication. Service and product exceeded expectations. Thank you

25 September 2025
Rated 4 out of 5 stars

Good quality product

Overall happy with the item purchased and with the ease with which it was exchanged for a different size. The web site could give a little more detail. The sporran change I ordered came in two finishes, but the same photo was used for both and neither the order form nor invoice indicated which had been ordered. I received the wrong one, but as I say replacement was straightforward and am happy with the chain.

18 August 2025
Rated 5 out of 5 stars

My first experience of hiring a kilt…

My first experience of hiring a kilt and attire was made so much easier than I anticipated due in large part to the knowledge and patience of Nikki in that department.
She had the knowledge to translate my Australian size to the necessary Scottish equivalents (regardless of my misgivings) and I ended up with just what I needed.
Indeed the entire staff we dealt with at McCalls were nothing but pleasant and helpful and I would certainly recommend McCalls to anyone looking to hire or buy authentic Scottish kit.
We came away with considerably more than we intended and enjoyed the shopping experience.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Hebridean Kilt Hose

Had an issue with the item when it arrived after close inspection, well packaged I may add and no fault of McCalls. Contacted Ben who promptly rectified the problem by sending out a replacement. Very satisfied with the customer service.

20 August 2025
Rated 5 out of 5 stars

Wedding Party Kilt Fittings

The team of 4 staff who served me and my wedding party to fit 8 of us for kilts were excellent. They were friendly, helpful and patient towards all of us, especially the little page boys! They were able to answer all our questions and every detail was covered for what we needed. Thank you all very much! I would certainly recommend for your kilt outfits!

31 August 2025
Unprompted review
Rated 5 out of 5 stars

From Aberdeen to Lancashire and beyond

Bought a kilt for my stepson. He took his own measurements which mccalls rightly questioned and altered. Living 300+ miles away a visit/fitting wasn’t an option. Polite and professional.
They made a truly beautiful kilt that fitted him perfectly. Thankyou

2 June 2025
Unprompted review

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