McCalls Highlandwear Reviews 

810
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being extremely helpful, friendly, patient, and knowledgeable during personal kilt fittings and accessory purchases. Many reviewers note that the traditional clothing items are of superb quality, perfectly matching their personal expectations while providing excellent overall value. A few other people also felt that online orders and fast international shipping services arrived very promptly accompanied by secure, careful packaging. Consumers consistently appreciate the remarkably straightforward ordering process, beautiful gift wrapping, and exceptionally warm and attentive customer support provided throughout all physical store visits.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting superb item quality and items... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendliness, patience, and... See more

Service

Clients share profound satisfaction with the service, highlighting quick response times and prompt deliveries... See more

Delivery service

People report positive experiences with delivery service, highlighting that packages arrive promptly and... See more

Quality

Reviewers mention positive feedback about quality, noting that items like kilts, jackets, and accessories are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attention to detail and what the customer wants from Nicki at McCalls, Aberdeen. Spot on advice what was needed for the hire outfit (son and myself) for my daughter's wedding. I was also upgrading m... See more

Rated 5 out of 5 stars

Faye at McCalls was brilliant when I came in to buy accessories for my wedding. She patiently talked us through pricing of different items. Asked questions we hadn't thought to ask. A very nice person... See more

Rated 5 out of 5 stars

Hired a kilt for my school ceilidh. Thanks to Craig at McCalls Aberdeen for his outstanding service. He was extremely friendly and helpful, guiding me through kilt selection and fitting. Would definit... See more

Rated 5 out of 5 stars

We hired all the kilts for our wedding from McCalls and the service given throughout was excellent. A couple of our groomsmen live abroad and McCalls guided us through the measuring process with ease... See more


Company details

  1. Kilt shop and hire

Written by the company

Scotland's No1 Kilt Hire and Highland Dress Hire Shops in Aberdeen, Edinburgh, Glasgow, Elgin, Dundee, Tillicoultry and Broughty Ferry


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

810 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(810)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tall Ships Aberdeen Review

A big thank you to McCalls Highlandwear Aberdeen and especially Robyn Smith who at short notice from Tom Watt SLO for Tall Ships Races Aberdeen 2025 kitted out the crew of the Italian Navy Ship CORSARO II with kilts for a photo opportunity. This was the Italians first visit to Scotland and the friendliness of the McCalls Highlandwear team has meant that these young Naval Cadets have been given a very positive impression of Aberdeen and Scotland. Bravo Zulu ( Navy Term for a job well done) McCalls !

19 July 2025
Unprompted review
Rated 5 out of 5 stars

Attended McCalls on Ingram St Glasgow…

Attended McCalls on Ingram St Glasgow yesterday as part of a wedding party to get highland wear for my Daughter’s upcoming wedding. My son in law and some others from the party had already been in previously and myself and our friend who came over from Dublin for the day to get a fitting. On arrival we were met by who looked to be the shop manager who informed us that we could not get seen without an appointment which I understand but my son in law was informed previously by another member of staff that any further members of the party could just pop in. I informed him that our friend was over from Dublin especially for the fitting but he appeared quite rude and sarcastic towards us but whilst walking away he told us to go speak to two younger members of staff which we did and I have to say they were absolutely fantastic and so helpful, Alexandria and Shay, they were so helpful and knowledgeable and made our visit a pleasure, 5 star rating due to Alexandria and Shays attentive service.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

The Sgian Dubh I ordered was exactly…

The Sgian Dubh I ordered was exactly what I wanted, looks exactly like it does in the picture, and arrived at my house in Australia much quicker than expected. It's for my son's 21st birthday in April, I can't wait to see his face when he opens it!

26 June 2025
Rated 1 out of 5 stars

Poor

Poor. The goods offered and noted as available where not in stock. Error on the site.
I suppose the only good thing was they emailed me and then returned my money promptly.

30 May 2025
Rated 5 out of 5 stars

Great experience

Great experience. Kilt fitting was really easy, as was getting the rest of the groom squad in on a few different days to do there’s. Really easy to organise, used self measuring guide as well which was a perfect fit.

Cant recommended them enough.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

Nicki made our kilt hire experience a…

Nicki made our kilt hire experience a memorable one! She was professional, polite and managed to get us sorted even with last minute adjustments. Highly recommend Nicki for your kilt hire needs.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Good quality and looks great

Bought an ex-hire jacket and waistcoat and it looks perfect. Purchased on line and received a phone call to clarify a sizing question. Nice service, very well packaged and quick delivery. Would have no issue buying other items from them.

30 April 2025
Rated 5 out of 5 stars

I ordered a day jacket and a…

I ordered a day jacket and a Sherrifmuir coat, Both are well made, well fitting and exactly as promised. A Royal mail glitch delayed one delivery, but McCalls were quick to sort it out.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have had several dealings with this shop over the last few years and they are absolutely excellent, if you phone them up they are extremely helpful nothing is too much trouble. I have to travel quite a distance to get to them so they lay things aside and order things for me and the service is just absolutely first class.

29 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look