Attention to detail and what the customer wants from Nicki at McCalls, Aberdeen. Spot on advice what was needed for the hire outfit (son and myself) for my daughter's wedding. I was also upgrading m... See more
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Scotland's No1 Kilt Hire and Highland Dress Hire Shops in Aberdeen, Edinburgh, Glasgow, Elgin, Dundee, Tillicoultry and Broughty Ferry
Contact info
Bridge Street 15-17, AB11 6JL, City Centre, United Kingdom
- 01224 405300
- sales@mccalls.co.uk
- mccalls.co.uk
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Wrongly fitted kilts
My husband and I rented our kilts for all of our sons and grandsons. We were married on 22/10/2021. I was very angry and with good reason. On our special day none of their kilts fitted properly this included day before checks to ensure they had been amended. I haven't recommended family or friends to hire from your establishment.
We visited here years ago when our…
We visited here years ago when our children were young They are now much older and have children of their own
My daughter came with her tent and we opted for a lodge
The tent pitches were fantastic Grass tidy and layout for electric hook ups good
Our lodge was amazing Well equipped with everything you cld need or want Right down to a welcome biscuits tea and coffee Also a starter set for the built in dishwasher and washing machine
Beds all made up The presentation was fantastic
Immaculately clean
The site is still a work in progress but it’s obvious from the work already carried out that in the very near future it will be truly amazing
The weather was very sunny for May although a chilly wind
The views and location is breathtaking
Would highly recommend for couples and families
Well done to a highland holidays 🎉🥂
Emailed repeatedly no response
Emailed repeatedly but apart from adding me to their emailing list and spamming me with emails - never responded to any of my requests.
2 cancelled orders due to company errors
First online order was cancelled and refunded by company as the item was sold out but still available on the website. Second order was also cancelled and refunded because they listed the wrong price on the website. Whomever looks after the website really needs to be a bit more careful with the stock availability.
Very quick response and delivery
Very quick response and delivery. Shoes were very good condition for ex hire. Would recommend.
AMAZING
I have never in my life had such an incredible experience when making a purchase.
Robyn was amazing and gave me nearly 2 hours of her time to select the perfect outfit.
She managed to greet other customers at the same time as dealing with me!
Cannot recommend this place enough!
Exceptional Service
First time using McCalls and would definitely use again. From the first moment we arrived to have our fitting, and a re-fitting to an easy pick up and very smart kilts and trews all fitting perfectly. We had the added complication of the grooms family staying in Northern Ireland, who had a disabled uncle and needed something custom made. It wasn’t a problem and sorted everything for him. Thanks so much for everything.
False advertising
You advertised a product, I ordered and paid for it, two weeks later you informed me you didn’t have the product
A waste of time
just home from my 2nd fitting
just home from my 2nd fitting , Craig is absolutely brilliant, from start to finish , so professional but also a great laugh.
always a pleasure to go in and get a great service before any wedding event.
thanks for all Craig & team ,
Cheers ,
Scott endersen
Very poor quality
Very poor quality. I returned the Sgian Dhu and would not purchase another (from the Sgian Dhu Company). Staff in McCalls were however very helpful
Fabulous service both online and on the…
Fabulous service both online and on the phone from start to finish. Both orders were delivered within 2 days. Excellent
Wedding hire
Had to organise nine kilts for family for my wedding, this included a Zoom call to Spain. Staff could not have been more helpful throughout the whole progress.
Excellent service and choice. Delighted!
The service was excellent. We were served by Ailsa who was extremely helpful and was very pleasant to deal with.
I was looking for a kilt, day jacket and waistcoat plus I wanted to see what could be done with a dress navy waistcoat that I had grown out of.
Ailsa explained the options available for the dress waistcoat which she found a solution for and also managed to get exactly what I needed for the day jacket and waistcoat.
Brilliant! Didn’t think I would be going home with exactly what I was after but I am.
Delighted!
Delivery late, it cost me more!
I love the products, but unfortunately they arrived late, they were from my friend who came from Madrid and she had to pay £20 to Spain because they didn't arrive in Hertfordshire on time

Reply from McCalls Highlandwear
Poor aftersales
Ordered some gear before Burns night, didn't arrive in time, used the contact form on the website twice with no response. Called the Aberdeen store and was told the Manager would call me back, but didn't. A second phone call got me through to a lady who finally sorted my issue out and refunded my postal costs.
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