McVicar Debt Collections Ltd Reviews 

163
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I have been trying to contact the account team for three weeks and I’ve had no success every number I have tried is always line busy and no one seems to respond to emails. I have had to initiate a cha... See more

Rated 1 out of 5 stars

Very disappointing and unprofessional experience with McVicar. I hired this company over a year ago to assist with recovery services and received virtually no meaningful updates throughout the ent... See more

Rated 1 out of 5 stars

Absolute cowboys. No respect for indiviuals privacy, no respect for the law. Refuse to remove numbers from their database that are incorrectly linked to someone they are chasing. Horrible staff, even... See more

Rated 5 out of 5 stars

I enrolled McVicar's to retrieve a small but difficult debt from a previous customer. The debt wasn't enough for a high court writ - or to trail through the courts. The customer proved to be consisten... See more

Company details

  1. Debt collection agency
  2. Debt Collecting

Written by the company

No Nonsense Debt Recovery At McVicar Debt Collection, we believe in a no-nonsense approach to debt recovery. We use modern techniques and methods to ensure that your debts are recovered quickly and efficiently We provide a comprehensive range of debt recovery services, including mediation, tracing, surveillance, and modern methods to help you recover your outstanding debts effectively


Contact info

2.5

Poor

TrustScore 2.5 out of 5

163 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 2 weeks

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2.5

All reviews

(163)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

Waste of money and effort

Very quick to promise the world but have been chasing for an update and consistently been over promised actions. Over 6 months in and still no home visits concluded or update provided even though this was promised back in July

1 April 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with

Terrible company to deal with. I’ve been asking for proof of monies owed and they’ve been unable To provide this- they don’t listen. It’s a simple request
I’ve provided evidence and this hasn’t been looked at or discussed with me . Terrible company a load of ‘bully boys ‘

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Fast action & great communication, not from this joke company.

Ten months & all they have done is phone the debtor & send letters with no response. I could have done this & got the same result, no home visits or face to face contact, I have absolutely no faith in term ever recovering the debt I am owed, No reply to emails or calls as they say they will respond within 2 working days ? One star is over generous for this lethargic company, total waste of time.
They last contacted me & asked for previous negative reviews to be removed & promised fast action, there are continents that drift faster. AVOID.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

UNPROFESSIONAL SCAMMERS

One star is too much!!
Absolutely abysmal service.
Shoddy dealings, very poor to zero communications.
Business practice seems to benefit more from upfront fees than any commitment to chasing debts.
Lower on the food chain than the debtors they profess to chase for payment.
DO NOT USE THIS COMPANY.
Here's a tip MDC ... provide a contact name in your responses to these negative reviews.

28 July 2025
Unprompted review
Rated 1 out of 5 stars

VERY DISAPPOINTED CUSTOMER

Very disappointed with how I have been treated. I don't get regular updates. My account has been greatly collected so, I asked Tommy if I could withdraw some of it as so much had been collected and when I joined Mcvicar I was told that wouldn't be a problem. He said that as of last October 2024 contracts had been changed as their fees had been lost upon paying clients early. How is this the case when I paid their fee upfront? I have consulted with a solicitor who says they cannot withhold my funds as the money is mine. I have spoken to Tommy twice and emailed him a number of times and he has now stopped responding. I actually recommended my best friend to Mcvicar and she took out a contract with them over 12 months ago. After paying their fee she hasn't heard a word from them. It seems I will have to get my solicitor involved. I feel so very very let down.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Spoke with Tommy

Spoke with Tommy. He promised me if I payed the £550 I would have the CCJ removed off my credit file totally and not just as satisfied. This was so important to me as I’m due to remortgage where me and my 5 year old daughter live. After months I’m still waiting and rung the courts and they have told me it’s not even showing as payed! I’m having huge problems getting a lender to remortgage now so worse case scenario I could literally be homeless because of the implications of this. That tommy is genuinely the biggest lying scumbag I’ve ever met. Don’t trust a word he says because he’s the biggest con artist I’ve ever come across. Avoid this clown company be all costs

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Does anyone who has used this service…

Does anyone who has used this service know how one manages to get the money they recover on your behalf back from McVicar?

30 April 2025
Unprompted review
McVicar Debt Collections Ltd logo

Reply from McVicar Debt Collections Ltd

Hi Jules. We are currently waiting on the accounts team to provide the date which was discussed with you earlier this week by one of our team. As soon as we have this confirmed we'll be in touch as promised. Kind regards, McVicar Debt Collection.

Rated 5 out of 5 stars

Excellent service

Excellent service. Debbie has been helping me in my situation and is always there on the phone as and when. I’m going through dialysis and they are very understanding. Thank you so much

17 June 2025
Unprompted review
McVicar Debt Collections Ltd logo

Reply from McVicar Debt Collections Ltd

Good afternoon Jason. Thank you very much for the review we appreciate the mention of our team and we'll make sure they know they've been recommended.

Rated 4 out of 5 stars

Great and helpful service all round…

Great and helpful service all round from this company, with a particular shoutout to Tommy. Made the process very straightforward and painless for me

26 May 2025
Unprompted review
McVicar Debt Collections Ltd logo

Reply from McVicar Debt Collections Ltd

Good afternoon Ryan. Thank you for the review. We are really pleased with our team for helping you through the process.

Rated 5 out of 5 stars

Helpful staff

Tommy was helpful and made sure to answer any questions I had during the process

11 May 2025
Unprompted review
McVicar Debt Collections Ltd logo

Reply from McVicar Debt Collections Ltd

Good afternoon Lucy. Thank you for your review. We appreciate the feedback and are very happy to see our team members playing a big part in the process.

Rated 5 out of 5 stars

Tommy

Dealt with Tommy, who was helpful and very knowledgeable who also helped with a few issues on top of dealing with everything else.

22 May 2025
Unprompted review
McVicar Debt Collections Ltd logo

Reply from McVicar Debt Collections Ltd

Good afternoon John. Thank you for the review. We appreciate you taking the time to review us. Kind regards, McVicar Debt Collection.

Rated 5 out of 5 stars

An absolute breeze

Sam and Reilly was amazing they was professional from start to finish and I would recommended this company for there professionalism and service! I’ve had faff with other companies before but this was a breeze start to finish thankyou guys!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Reece has been absolutely fantastic in…

Reece has been absolutely fantastic in dealing with all of my issues and settling the debt that I owed 10 out of 10 service would highly recommend reece and in all honesty, he's the only person that I was willing to deal with his professionalism and customer service was phenomenal and he was really helpful and reassuring throughout the whole process.Thanks again Reece , really appreciate all of your help mate.

1 May 2025
Unprompted review

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