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Rated 5 out of 5 stars

I’ve been using the app for about 6 months. It’s great value for the amount per month. Some restaurants are quicker than others and it really pushes me out of my comfort zone to try new restaurants! I... See more

Company replied

Rated 1 out of 5 stars

This app is straight-up nonsense. The UI is confusing as hell, nothing is intuitive, and placing an order feels like solving a puzzle for no reason. I spent way too much time trying to understand it,... See more

Company replied

Rated 3 out of 5 stars

The half credit change introduced this year made a lot of meals less affordable. Notice some vendors increased by half credit then increased again to a whole credit. Your 120 credit plan should not... See more

Company replied

Rated 5 out of 5 stars

I love MealPal! It makes eating healthy while eating out easy and convenient. If I am going to eat take out, why not do it at a reduced fee and healthier options?! Highly recommend MealPal who those o... See more

Company replied

Company details

  1. Take away service
  2. Food products supplier

Written by the company

MealPal offers lunch and dinner subscriptions giving you access to the best restaurants for less than $6 per meal. We provide a fast, fun, and efficient system to get you delicious and affordable meals every day. MealPal members can reserve meals from any participating restaurant. Each restaurant offers one of their signature dishes daily. If a member is in a city that offers dinner and has a lunch and dinner plan, both lunch and dinner can be reserved daily.


Contact info

3.3

Average

TrustScore 3.5 out of 5

3K reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Mealpal is pretty amazing and I love using it

Mealpal is pretty amazing and I love it, but the app has some kinks that needs to be worked out. I've had times where the app went down and that was very inconvenient. Also, there were times when the map location on the dot was off, which confused me a bit. Other than that, love the purpose of mealpal and what's offered.

9 March 2020
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, no customer response at all. Have to pay to even see what they have, and be warned - they'll rob you of your meals if you don't keep subscribing. It's also extortionately overpriced - restaurants have a "mealpal" special, which is basically a bare-bones, skimpy version of anything they'd normally sell. The only exception is Patty & Bun, who offer a decent lunch, so if you're happy to eat burger & chips every day it's probably just about worth it. Though still more expensive than a daily McDonalds.

9 March 2020
Unprompted review
MealPal logo

Reply from MealPal

Hi there, thank you for taking the time to review us and for your feedback. We are constantly working alongside our restaurants to ensure they are providing the highest quality, full size meals, to MealPal customers. We apologize that this was not your experience. Please contact us at kivers@mealpal.com so that we can get your feedback about specific restaurants in your area. Your feedback helps us to keep on improving. Please let us know if there’s anything else we can do for you!

Rated 5 out of 5 stars

An excellent way to save money and to…

An excellent way to save money and to discover new places to eat lunch. I love it. Especially like the "rollover" option which allows me to miss a meal or two, but make it up the next month.

9 March 2020
Unprompted review
Rated 1 out of 5 stars

dogy company

dogy company. send me 50% off promotion email and registered and then charged me the another 50% on the second day without my consent. This is really ridiculous!

6 March 2020
Unprompted review
MealPal logo

Reply from MealPal

Hi Ketian, thank you for taking the time to review MealPal and for reaching out earlier. To build a sustainable business we can only offer certain promotions to previous customers. I'm sorry the removal of your promotion caught you off-guard.

Rated 5 out of 5 stars

MealPal Review

Loving this service so far! Great choices, super convenient to scan and pick up right away. So glad I signed up.

6 March 2020
Unprompted review
Rated 5 out of 5 stars

Meal Pal is the best

Meal Pal is the best! It gives you so many options from different restaurants that I'd normally not have tried before. The first month I saved over $200 a month!

6 March 2020
Unprompted review
Rated 5 out of 5 stars

It’s a No-Brainer

I hate meal prepping for the week and eating the same thing. MealPal is an affordable way to eat out, save time, and try local restaurants. I love it!

6 March 2020
Unprompted review
Rated 4 out of 5 stars

Overall this is a great lunch app

Overall this is a great lunch app. The good thing is cut the wait and little bit cheap than normal. But the bad thing is you don’t have choice on what they provide. Say you don’t want feta cheese, but you cant ask them to remove it.

6 March 2020
Unprompted review
Rated 1 out of 5 stars

Changed my account to subscription without approval

They changed my account to a monthly subscription and have been charging me. This was a free account.

6 March 2020
Unprompted review
MealPal logo

Reply from MealPal

Hi Peter, thank you for taking the time to review MealPal. We’re sorry to hear that you were caught off guard by the auto-renewal process. Your feedback helps us to update our experience and improve so we appreciate it. Please email me at kivers@mealpal.com and we’d be happy to look into your account for you.

Rated 5 out of 5 stars

MealPal is a really great service

MealPal is a really great service, I wish they expanded outside the City. They're also super responsive - when I contacted them about a location they got back to me very quickly. More than pleased.

6 March 2020
Unprompted review
Rated 5 out of 5 stars

Great variety

Great service. Tons of participating restaurants near me and a lot of variety.
However, they had no introductory offers and refused to acknowledge my referral. So maybe their customer service isn't worth the 5 stars...

6 March 2020
Unprompted review

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