Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order n... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered food, wrong items sent by restaraunt, contacted mealzo customer service and was helped by a lovely member of staff called Aaron. He was very very helpful and got my refund processed quickly an... See more
Company replied
Mealzo is always such a pleasure to order through. The prices are great, the customer service is second to none, thanks again to Peter for assisting us this evening. You helped very quickly, politely... See more
Company replied
The operative , Brian, was very helpful, polite and professional when dealing with my complaint re a pizza order. He was able to ensure my refund which I had previously been told I could not have. Br... See more
Company replied
Company details
Written by the company
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Contact info
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , United Kingdom
- info@mealzo.co.uk
- mealzo.co.uk
4.9
Excellent
874 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Quick response
Placed an order for delivery for my gran who is housebound. The place i ordered from called saying they don't deliver to her area? and I should cancel the order on Mealzo. Needless to say I had to email them to ask for her money to be refunded and Bruce sorted it out in no time.
22 December 2025
Unprompted review
Reply from Mealzo
Hi Claire,
Sorry for the inconvenience, but glad to hear you were satisfied with the quick support from our team.
Hope to see you back on Mealzo soon🧡
was able to help even though i lacked…
was able to help even though i lacked some information about the situation
22 December 2025
Unprompted review
Reply from Mealzo
Hi Ann 😊 thanks for sharing.
Great to hear everything was resolved smoothly.
Always happy to assist 🧡
Our food was cold
Our food was cold and I had cheese on my donner meat and chip's which I didn't want and we spoke with aron threw help and he was absolutely amazing
18 December 2025
Unprompted review
Reply from Mealzo
Thanks, Helen 🙂 we appreciate you letting us know.
Happy to hear Aaron looked after you and made the experience better 🧡
Peter was very kind and helpful great customer service
Peter very helpful very kind
21 December 2025
Unprompted review
Reply from Mealzo
Hi Josh, thanks for the lovely feedback! 😊
We’re really glad you had a great experience🧡
We’ll be sure to pass this on to the team.
Brian was excellent and resolved my…
Brian was excellent and resolved my problem very quickly and got me a full refund after a takeaway accepted my order taking money out my account but not delivering the goods.
Thanks Brian.
21 December 2025
Unprompted review
Reply from Mealzo
Hi Ryan, thanks for sharing your experience ✨
We’re glad to hear everything was resolved quickly and smoothly.
We appreciate you taking the time to leave a review.
Reply from Mealzo
Hi there,
Thanks for sharing!
Your positive experience means a lot to us🧡
Spoke with Peter who was most efficient…
Spoke with Peter who was most efficient and answered my query
19 December 2025
Unprompted review
Reply from Mealzo
Thanks for sharing, Tracy 😊
Glad everything got sorted quickly, and we hope you enjoyed your order!🧡
franklin gave great customer servise…
franklin gave great customer servise and was friendly and kind.
18 December 2025
Unprompted review
Reply from Mealzo
Hi,
Thanks for sharing your experience! 😊
We’re really happy to hear you had a positive interaction with us🧡
Franklin was very helpful when I had a…
Franklin was very helpful when I had a query regarding my order. Very quick and efficient thank you
18 December 2025
Unprompted review
Reply from Mealzo
Hi Stacey,
Thanks for taking the time to leave a review! 😊✨
We’re happy to hear your query was sorted promptly and appreciate you sharing your feedback.
Bruce was great help in helping me with…
Bruce was great help in helping me with my order
16 December 2025
Unprompted review
Reply from Mealzo
Hi Dan, thanks so much for your feedback!
We’re really glad to hear everything went smoothly with your order and that you had a good experience.
We appreciate you taking the time to share it🧡
Good customer service
Had an order for pick-up at a restaurant via their website. However turned out the restaurant was closed and wasn't able to fulfil the order and wasn't able to contact the restaurant.
Put in for a refund, which was processed very easily & quickly thanks to Bruce.
16 December 2025
Unprompted review
Reply from Mealzo
Hi Lewis, thanks for sharing.
We’re glad the process was simple and handled without delay.
Much appreciated💖
I had an order cancelled and still…
I had an order cancelled and still hadn't received a refund, Brian was my operator and contacted the takeaway and got my refund for me
15 December 2025
Unprompted review
Reply from Mealzo
Hi Jodie, thanks for letting us know!
It’s great to hear everything was sorted out.
We hope the rest of your experience with Mealzo goes just as smoothly.
Have a lovely day!
Brian was very helpful and informed and…
Brian was very helpful and informed and took good care of me thank you brine
15 December 2025
Unprompted review
Reply from Mealzo
Hi there,
We’re so glad you had a positive experience with Mealzo.
Feedback like yours really motivates us to keep delivering great service. 🧡
Wishing you a wonderful day!
Reply from Mealzo
Hello Chêlee,
Thank you for taking the time to leave a review. We are pleased that you are satisfied with Peter's customer care. Have a nice day.
- Mealzo
Had to contact Mealzo as my order was…
Had to contact Mealzo as my order was awaiting confirmation for an hour. I contacted them and Brian very quickly got me answer
13 December 2025
Unprompted review
Reply from Mealzo
Hi Jo,
We are pleased that Brian resolved the query over your order swiftly, and as a result you rate our service so highly. Thank you for your review.
- Mealzo
I was waiting a really long time for my…
I was waiting a really long time for my order but Peter had contacted the restaurant and rectified the issue.
13 December 2025
Unprompted review
Reply from Mealzo
Hi there Scott,
Thank you for your review. The whole team is pleased you value Peter's customer care so highly, and the issue was resolved fast. Have a lovely day.
- Mealzo
Had a great experience
Had a great experience, sorted out refund quickly and efficiently.
Thanks Brian for your help.
13 December 2025
Unprompted review
Reply from Mealzo
Hello Frances,
Thank you for taking the time to leave a review. We are glad that you rate Brian's service, and our company, so highly. Have a nice day.
- Mealzo
Brian was fantastic at confirming my…
Brian was fantastic at confirming my order after lost communication on my end
Thanks brian
13 December 2025
Unprompted review
Reply from Mealzo
Hello Emma,
Thank you for your review. The team is thrilled you rate Brian's customer care so highly. Have a lovely day.
- Mealzo
Thanks to Peter for a great support…
Thanks to Peter for a great support when changing the order address.
13 December 2025
Unprompted review
Reply from Mealzo
Hi Marie,
We are pleased you have got great support from Peter, and are satisfied with the resolution of your inquiry. Thank you for taking the time to leave a review.
- Mealzo
Perfect
I just chat with Franklin and everything was sorted in no time. Really appreciate for your help Franklin.
13 December 2025
Unprompted review
Reply from Mealzo
Hello Darek,
Thank you for your review. The team is glad that your inquiry was resolved swiftly and efficiently by Franklin, and you are satisfied with our service. Have a nice day.
- Mealzo
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