ME+EM Reviews 3,788

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,935 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, tailoring, and design. Many appreciate the unique and stylish nature of the clothing, often receiving compliments when wearing items. The return policy is also frequently highlighted as convenient and efficient, making the shopping experience smoother. However, some people mentioned issues with pricing, finding items to be expensive, especially given that some materials are synthetic. A few customers also reported a decline in quality for certain items, experiencing issues like shrinking, fading, or buttons falling off. There were also occasional concerns about customer service, with some reviewers describing it as unhelpful or slow, particularly when dealing with faulty items or refunds.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the high quality, stylish designs, and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of fabrics,... See more

Return policy

Consumers generally express satisfaction with the return policy, finding it to be simple, easy, and... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers find the quality justifies the expense,... See more

Service

Clients share positive opinions on service, particularly praising the 'try before you buy' option for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopping with ME+EM is always a good experience. The app is well designed, there's good information provided (particularly with regard to model height so you can judge trouser length - and also the... See more

Rated 5 out of 5 stars

Beautifully packaged, easy order, easy return. I had a query, so called. Very helpful advice received. Try before you buy, brilliant. Only way to help me decide on a sumptuous dress for an up comi... See more

Rated 5 out of 5 stars

I find ME&EM pretty outstanding overall to be honest clothing, delivery, customer service. I am a size 12-14 so definitely not a suits everything kind of person but every time I order I have found th... See more

Rated 5 out of 5 stars

I'm a fairly recent convert to Me+Em. Yes, the prices are more than I would have usually paid but the cut, quality and sizing absolutely makes up for this. Obviously a huge amount of attention to d... See more


Company details

  1. Clothing Shop
  2. Fashion designer

About ME+EM

Written by the company

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 4 out of 5 stars

Me+em are my favourite go to store.

Me+em are my favourite go to store.
Their trousers are a perfect fit for me though I can’t say the same for their dress fittings. The quality of their products is outstanding though on the expensive side.
I have more success with buying items from their stores than on line.

2 April 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Ann,

Thank you for taking the time to leave your feedback with us.

We are delighted to hear that we are your favourite go-to store and that you find the quality of our products to be outstanding. It is wonderful to know that our trousers provide the perfect fit for you.

However, we are sorry to hear that you have had less success with the fit of our dresses. This feedback is much appreciated and will be passed on to our design department to help us improve our sizing and silhouettes.

In the meantime, our dedicated styling team would be happy to help you select dresses and offer advice on the best fits for your requirements. Please feel free to contact them at onlinestyling@meandem.com, and they will be happy to assist you in choosing the perfect pieces.

Thank you once again for your loyalty and for your patience in this matter. We look forward to seeing you in the store again soon.

Kind regards,
ME+EM Customer Care

Rated 5 out of 5 stars

I love Me&Em

I have been buying from Me&Em for a few years now and I have never been disappointed with any garments. Every item is beautifully made, and the material are so luxurious. I just wish they made more petite sizes as I am only 5ft 1 so everything needs taken up.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, outstanding quality and fit. Used the try before you buy service which enabled me to try two sizes before paying for the one I kept. Will definitely use this service and company again

14 April 2026
Unprompted review
Rated 5 out of 5 stars

What a lovely store experience

What a lovely visit to the Harrogate store. A beautiful selection of everything for every occasion. Tried two lovely potential wedding guest dresses, both a perfect fit and one in particular felt exactly what I was hoping for. Then treated myself to a pretty, blue and white short sleeved cardigan, again a great fit and suitable lots of occasions, great with jeans or dressed up with smart trousers. The staff were very helpful, bringing different sizes for me to try, and my friend and I were treated to a refreshing glass of bubbles which made our afternoon even more perfect. I was back there last Sunday 12th, and bought a short-sleeved coral cardigan, but admired lots of other items so I'm bound to be back again soon.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly commend Jill - Draycott Ave, London

I would like to highly commend Jill at your Draycott Avenue store. I do quite a lot of shopping there, and recently I tried on some outfits but stupidly didn’t buy them there and then, and when I went back, they were out of stock.

Jill found what I needed at Harrods, I went there and Diana served me very well.

But I really want to commend Jill for going above and beyond and definitely cementing my loyalty to the brand.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

luxury and quality

I came across this brand online and loved the style. It is a bit expensive but I absolutely love the looks what I saw so decided to go ahead. AS I live in Ireland there was no chance for me to try so I just had to read reviews to access what size I am . lucky to me dress was incredible and fit perfectly. I followed to by another dress and then trousers . Trousers however were a bit too small so I created refund ( was straight forward) it took a while for me to get refund but once I contacted customer care Ive got mediate response and refund was made on the same day. I will certainly buy again as I love the product , the quality and customer service was very helpful . thanks for beautiful quality

27 February 2026
Unprompted review
Rated 3 out of 5 stars

Love the clothes and accessories

Love the clothes and accessories - great quality and style. The brick and mortar store staff leave a lot to be desired. Regularly visit Mercer St. in NYC and they don’t help you or even acknowledge you sometimes, you have to approach the counter and request help. Given the price point and luxury label, I expect more.

26 March 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Lisa,

Thank you for taking the time to leave your feedback with us.

We are delighted to hear that you love our clothes and accessories, and that you find the quality and style to be of a high standard. However, please accept my sincere apologies on behalf of the company for the disappointing experience you have had during your visits to our Mercer Street store. Providing excellent customer service is incredibly important to us, and I am very sorry to hear that our team fell short on these occasions.

Don't hesitate to get in touch with our customer care team at enquiries@meandem.com, FAO Denisse, and I will be happy to pass this to our retail managers so they can look into it further.

Thank you once again for helping us improve our service, and please don’t hesitate to let us know if there’s anything further we can do to support you.

Kind regards,
ME+EM Customer Care Team

Rated 5 out of 5 stars

Ordered 4 items

Ordered 4 items, quick delivery, beautifully packed. Sadly didn’t like two dresses and a third didn’t fit in the right places. Kept a cardi/jacket! Expensive but beautifully made and lovely material. Sent back items, very slick return policy, money refunded within 10 days

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Trustworthy quality

These days I want quality clothing that lasts. I'd rather pay more for items that last years, than pay budget for items that will probably last a season. Me + Em matches my brief.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love ME+EM

I absolutely love ME+EM
It's my favourite brand and the dresses are amazing and fit me perfectly 👌
I get so many compliments and asked where they are from.
I have never had to send anything back and the quality is beyond.
Items from years ago still look brand new.
Thank you so much for my beautiful wardrobe. 😍

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Great quality classic clothing which stand the test of time

Clothes are amazing quality and stand the test of time. They are classic and I always receive compliments when wearing them. They always arrive well packaged and I love the fact that if I do have to return anything I don’t have to faff about logging into a website as there is a label inside the parcel

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Stylish spring/summer designs

I love their spring/summer designs. Very stylish and classy. The dress I bought is well made and perfect for a tropical wedding luncheon event. Their collection is on the pricey side due to the exchange rate.
I wish they offered free shipping from a certain purchase amount onwards or at least lower shipping costs. That said, shipping was super fast as it arrived halfway across the globe within 3 days!

29 March 2026
Unprompted review
Rated 4 out of 5 stars

Order experience was great

Great communication, easy to place an order. Dress is lovely and fits just as expected with one criticism: the back bulges out strangely on either side of the zipper. I will keep the dress and have it altered. Otherwise, I look forward to wearing this lovely dress!

10 April 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Paula,

Thank you for taking the time to leave your feedback with us.

We are pleased to hear that you found our communication helpful and that your order arrived as expected. However, we are sorry to hear that the fit of the dress was not perfect and that you have experienced issues with the zip area.

This feedback is much appreciated and will be passed on to our technical and design departments to take this into consideration for future collections.

I would like to let you know that I will be contacting you via email regarding this matter. Thank you once again for bringing this to our attention, and we hope you enjoy wearing your new dress.

Kind regards,
ME+EM Customer Care Team

Rated 5 out of 5 stars

Rarely does a catalogue drop through my…

Rarely does a catalogue drop through my door that I don’t fall in love with lots of items. The clothes are so flattering and well made. All items I process ( and there are lots!) I believe are timeless and I know still look good after many years both style and quality wise. My favourite clothes line by a mile.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE the timeless styles

I absolutely LOVE the timeless styles, quality of product and product presentation. Wish we had an Me+Em store in the Pacific Northwest. I would much prefer to try on the product in store vs ordering and hoping the piece fits. This can be a frustrating process or disappointing when the piece you love is no longer available in your size as product seems to move fast.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

The BEST

Terrific company all around. Wonderfully made items and great variety. I appreciate having the garment measurements online, which is so helpful, i haven’t had any fit issues knowing what I’m getting. It’s on the top end of my budget although I have observed I buy much less of other brands since I find the fit, quality and style I like here. Also, they frequently have a lot of generously reduced prices in their sale section. Had an order get stuck in customs once which they quickly solved. I have had the pleasure of visiting one of their London stores which was a real treat for this midwestern. Probably the best in-store shopping experience I’ve ever had.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

I buy online from Me & Em

I buy online from Me & Em. The product images are accurate and detailed, sizing is consistent so returns are minimised.
The suggestions for styling are great and ensure I wear each piece in different outfits. Highly recommend!

10 April 2026
Unprompted review

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