Meatandchops Reviews 72

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Great website, great offers and choice so you can pick what suits your taste. Beef fillets excellent value and like your previous reviewer I also received both at the minimum weight quoted but still a... See more

Company replied

Rated 5 out of 5 stars

I ordered several items. The customer service has been very good. Nothing seemed too much trouble, including adding the introductory offer Tomahawk to my order after I forgot it! I've had two Uruguaya... See more

Company replied

Rated 2 out of 5 stars

We've had Whole Beef Fillet Trimmed 1.3-1.8kg and XL Whole Brazilian Gaucho Rib-eye 2.5-3kg (Frozen) Both have been absolutely disgusting, so tough like frying stewing steak, which is the only way w... See more

Company replied

Company details

  1. Meat wholesaler

Written by the company

Welcome to Meat and Chops, your go-to spot for the juiciest, smokiest, and most mouthwatering cuts of meat around! Here at Meat and Chops, we’re all about that BBQ life, serving up premium meats with a side of funk and flavour. We believe that every meal should be a celebration of exceptional quality and bold tastes. Our passion for BBQ drives us to deliver nothing but the best, straight from the farm to your grill. So fire up those smokers, get those grills sizzling, and join us on a tasty journey that’s all about good times and great meats. Whether you’re a backyard BBQ hero or a pitmaster in the making, Meat and Chops is here to make every cookout unforgettable.


Contact info

3.9

Great

TrustScore 4 out of 5

72 reviews

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Rated 5 out of 5 stars

Amazing Sausages and Offers

Great website, great offers and choice so you can pick what suits your taste. Beef fillets excellent value and like your previous reviewer I also received both at the minimum weight quoted but still a great price. The Old English sausages we added to make up the price for free delivery and so glad we did! FANTASTIC tasty, meaty sausages! Free Tomahawk steak a lovely added bonus. Highly recommend!

1 November 2024
Unprompted review
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Reply from Meatandchops

Thank you so much for your fantastic feedback! We're thrilled to hear that you enjoyed our beef fillets and the Old English sausages. It's great to know that our offers and choices suit your taste. We appreciate your recommendation.

Meat & Chops Customer Service Team

Rated 5 out of 5 stars

Able to choose the day of delivery

Able to choose the day of delivery. Everything came very well packed in a cold box. Not eaten yet as it’s in the freezer

30 October 2024
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Reply from Meatandchops

Thank you for your positive feedback! We're glad to hear that your delivery experience was smooth and that your order arrived in perfect condition. We hope you enjoy your purchase once you try it!

Kind regards,
Meat & Chops Customer Service Team

Rated 5 out of 5 stars

Good quality


Good quality tender meat !
Great prices
Good packagjng and comms on delivery

30 October 2024
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Reply from Meatandchops

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the quality of our meat and appreciated our prices and communication. We look forward to serving you again!

Kind regards,
Meat & Chops Customer Service Team

Rated 5 out of 5 stars

Great postage on time everything packed…

Great postage on time everything packed up nice

30 October 2024
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Reply from Meatandchops

Thank you for your kind words! We're thrilled to hear that your order arrived on time and well-packaged. Your satisfaction is our top priority!

Kind regards,
Meat & Chops Customer Service Team

Rated 5 out of 5 stars

So much meat 🥩 t bones were amazing 🤩…

So much meat 🥩 t bones were amazing 🤩 and the free Tomahawk steak was huge ! Will be putting another order in soon !

30 October 2024
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Reply from Meatandchops

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed our T-bones and the Tomahawk steak.

Kind regards,
Meat & Chops Customer Service Team

Rated 5 out of 5 stars

Great quality and helpful

Great quality meat and as I had used wrong delivery address I needed to contact. Were very helpful to correct address.

9 October 2024
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Reply from Meatandchops

Hello Colin.
Thank you so much for your review! We’re thrilled to hear you enjoyed the quality of our meat, and I'm glad our team could quickly assist with updating your delivery address. We always strive to make the ordering process as smooth as possible, and it's wonderful to know we could help.

Thank you for shopping with us.

Kind regards,
-Meat & Chops Team

Rated 5 out of 5 stars

Great prices, great food

Great prices, excellent value. And the couple of steaks I've had so far have been delicious!
Highly recommended.

8 October 2024
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Reply from Meatandchops

Hello Michael.

Thank you so much for your review! We're thrilled to hear that you’re enjoying the steaks your feedback means a lot to us.

We’re grateful for your recommendation and look forward to serving you more delicious cuts in the future!

Kind regards
-Meat & Chops Team

Rated 1 out of 5 stars

They delivered the smallest portion of…

They delivered the smallest portion of meat, i know they said range of weights available but common, i ordered a lot of products and yet they give all the tiniest on the range. I dont think its fair , random maybe , but all of it, its not on, disappointed to be honest, i even refer fre of my friends to order

7 October 2024
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Reply from Meatandchops

Hi Marcial.

Thank you for your feedback. We’re sorry to hear that you were disappointed with the portion sizes of your recent order. Our production and pricing reflects the minimum advertised weight for each item. It seems that in your case you received the minimum but this is not always the case.

In the future, you might consider ordering weighted products for more consistent portion sizes. Please remember that your satisfaction is our top priority, and we encourage you to reach out to us directly with any concerns. We're always here to help resolve any frustrations you may have or to resolve any issues.

Thank you for shopping with us and for referring your friends! We hope to serve you better in the future.

Kindest regards, Meat & Chops Customer Services Team.

Rated 5 out of 5 stars

Service is excellent and product is of…

Service is excellent and product is of the highest quality

30 September 2024
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Reply from Meatandchops

Hi Andrew.

Thank you so much for giving us 5 stars! We're thrilled to hear that you're happy with both our service and the quality of our products. Your feedback means a lot to us, and we look forward to continuing to provide you with the same high standard. Thanks for being a valued customer!

Kind regards, Meat & Chops Customer Service Team.

Rated 5 out of 5 stars

I ordered the fillet and chicken and…

I ordered the fillet and chicken and rib- eye, I was not disappointed. The fillet is lovely. I've not tried the rib-eye yet but it looks great. I am very pleased with the quality.

4 October 2024
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Reply from Meatandchops

Hi Debra.

Thank you so much for your wonderful review! We’re thrilled to hear that you loved the fillet and are pleased with the quality of your order. We hope the rib-eye impresses you just as much when you get the chance to try it!

If there’s anything else we can assist with, don’t hesitate to contact us. We truly appreciate your support and look forward to serving you again soon!

Kind regards, Meat & Chops Customer Services Team.

Rated 4 out of 5 stars

Steaks were amazing the chunk meat…

Steaks were amazing the chunk meat peices very fatty ,on thr whole the frozen steaks also excellent

2 October 2024
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Reply from Meatandchops

Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the steaks. We strive to provide high-quality products, and it's great to know our frozen steaks met your expectations as well.

Kind regards, Meat & Chops Customer Service Team.

Rated 5 out of 5 stars

Great service and wonderful free gift…

Great service and wonderful free gift with first order

2 October 2024
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Reply from Meatandchops

Hi Ken.

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the service and the tomahawk steak gift with your first order. We always aim to provide our customers with great experiences and quality products. If you have any questions or need assistance in the future, feel free to contact us.
We look forward to serving you again soon.

Kind regards, Meat & Chops Customer Service Team.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good products, big chicken breasts, great value for money, very happy with my order

30 September 2024
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Reply from Meatandchops

Hi Nick.

Thank you so much for your wonderful review! We're thrilled to hear that you were pleased with the fast delivery and the quality of our products.

Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!

Kind regards, Meat & Chops Customer Service Team.

Rated 3 out of 5 stars

Website states some items are frozen

Meat is ok can’t fault the delivery or packing as was still cold when it arrived only issue I have is on the website some of the items say frozen on which I have no problem with but when it turned up the label says defrosted on so this can’t be frozen back down as it’s not been kept refrigerated while in transit only in a sealed cool bag with ice pack also you would spoil the meat quality and taste as it’s already defrosted. so if you expect anything to turn up frozen this will not be the case

6 September 2024
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Reply from Meatandchops

Hi David.

Thank you for leaving a review, for peace of mind we vacuum seal all our products, as well as transport them in a chilled box, this means that the meat will have maintained a safe temperature for the duration of its travel, meaning if you freeze it immediately after opening the box, the quality of the product and edibility will not have been affected and it will be safe for refreezing and consumption.

There’s further guidance on here and other online articles on this: https://www.eatingwell.com/article/289481/is-it-ok-to-refreeze-previously-frozen-food/

We hope you enjoyed the products in your order and our customer services team are always on hand if you need to contact us direct

Kind regards,

Rated 4 out of 5 stars

Meat came packaged well with good…

Meat came packaged well with good thermal insulation. On arrival still a good temperature.

11 September 2024
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Reply from Meatandchops

Thank you so much for your positive feedback! We're delighted to hear that your order arrived in great condition with the packaging and thermal insulation doing their job.

We appreciate your support and look forward to serving you again soon!

Kind regards,

Rated 5 out of 5 stars

Great communication

Great communication.
Received my order yesterday, tucked into my free tomahawk tonight, and it was succulent, juicy and yum in my tum.
Just starting the carnivore diet and what a start! 👍👌

10 September 2024
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Reply from Meatandchops

Hi Sheena,

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the tomahawk and that it hit the spot—succulent, juicy, and all! We're excited to be a part of your carnivore journey, and it's great to know we helped make the start a delicious one.

Kind regards,
Meat & Chops Customer Service Team

Rated 5 out of 5 stars

Very good

Very good, thanks

3 September 2024
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Reply from Meatandchops

Hi Elliott,

Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. If there’s anything else we can do for you, feel free to reach out.

We look forward to serving you again soon!

Kind regards,
-Meat & Chops Customer Services Team

Rated 5 out of 5 stars

Great service!

I ordered several items. The customer service has been very good. Nothing seemed too much trouble, including adding the introductory offer Tomahawk to my order after I forgot it! I've had two Uruguayan sirloins out of my order so far and I can say that they are delicious. Top marks!

28 August 2024
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Reply from Meatandchops

Hi Nick

Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the Uruguayan sirloins and that our customer service team was able to assist you with the introductory Tomahawk offer.
Your satisfaction is our top priority, and we're glad to know we hit the mark!
We look forward to serving you again soon and hope the rest of your order is just as delicious.

Thanks for choosing us!

Meat & Chops Customer Service Team

Rated 5 out of 5 stars

All my meat looks lovely

All my meat looks lovely, it came very cold and was wrapped very well.

4 September 2024
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Reply from Meatandchops

Hi Lisa

Thank you so much for your wonderful feedback!

We're thrilled to hear that you're happy with the quality of the meat.
Ensuring that our products reach you in perfect condition is a top priority for us.

We appreciate your support and look forward to serving you again soon!

-Meat & Chops Customer Service Team.

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