Meat Me At Home Reviews 1,287

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very good quality Wagu products as a whole. I've tried a few other beef short ribs from other specialty suppliers as well as local top end butchers. MMAHs selection are excellent. Customer support... See more

Company replied

Rated 5 out of 5 stars

Ordered in preparation for Christmas so we haven't cooked our Iberian pork yet. However, it was very well packed, plenty of notification and looks great. Definitely would consider using Meat Me at Ho... See more

Company replied

Rated 5 out of 5 stars

Great source of good quality meat. They carry meat cuts and varieties that you won’t easily find in other shops. You get very good value especially with their regular offers and special sales. While I... See more

Company replied

Rated 5 out of 5 stars

Good website, had the produce I wanted, at the amouunts I wanted at an acceptable price. Ordeing easy. Able to chose a delivery date - and it arrived on time, with full delivery updates. Very ecologic... See more

Company replied

Company details

  1. Butcher
  2. Meat Products
  3. Meat wholesaler
  4. Online Food Ordering Service

Information provided by various external sources

Meat Me at Home supply the same exceptionally high quality meat as their parent company Freedown Food. For over two decades, Freedown Food has been supplying the finest meat available to top Michelin Star restaurants in the UK. From exotic game meats to luxurious Wagyu beef, the quality of Freedown Food and Meat Me at Home’s range of meat is only surpassed by the taste. Discover it for yourself today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Suckling pig

A great experience overall. I've ordered a suckling pig for Christmas. They delivered it on time, with an outstanding packaging. The suckling pig exceeded our expectations. Highly recommended

22 December 2022
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Reply from Meat Me At Home

Thank you for your review ;)

Rated 5 out of 5 stars

Awesome suckling pig for Xmas

If I could upload a photo I would. We had the best Xmas dinner ever from meatmeathome Segovia pig. Delivery exactly on time all refrigerated. The quality is outstanding. Staff were super patient and helpful. Thanks guys !

22 December 2022
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Reply from Meat Me At Home

Thank you for your review :)

Rated 1 out of 5 stars

Poor delivery service

Ordered the iberican pork rack x 2. It arrived 2 days later than scheduled and thawed. The second time this has happened. Meatmeathome really good about it and promised a replacement delivery for yesterday which has not arrived. The meat is delicious but your courier is letting you down. Badly.

13 December 2022
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Reply from Meat Me At Home

Hi Terry,

We are very sorry that your experience with us was not the greatest and for not being able to deliver your order as suggested.

As much as we strive for the best experience for our customers, sometimes these types of delays are out of our control, especially during this holiday chaos.

We are sorry that your replacement arrived 1 day later than scheduled, we have processed full refund of your order and it should reach your account very soon. We hope that we have resolved this issue successfully and we will see you back for a better experience.

We wish you a wonderful Christmas and Happy New Year for you and your loved ones!

Best wishes,
Alina and MMAH team


Rated 5 out of 5 stars

Great customer service

I can't yet comment on the quality of their products, but I was very pleased with their customer service. The parcel company was not able to deliver my package in time for the meat to still be safe due to the Christmas holidays and all their backlog. However, Alina from the support team kept in touch with me every step of the way, from the first delay all the way to the cancellation. It's unfortunate that I wasn't able to get my order, but my experience was greatly improved by their helpful communication.

20 December 2022
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Reply from Meat Me At Home

Hi Meg,

Thank you very much for your kind words! We are super happy to have understanding customers just like you! We strive to give the best experience to all of our customers, but sometimes it is out of our control which is very unfortune. We really hope to see you back for a much better experience and we wish you Merry Christmas and Happy New Year!

Best wishes,
MMAH team

Rated 5 out of 5 stars

Good Service

Good service, quick delivery and the meat is delicious.

16 December 2022
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Reply from Meat Me At Home

thank you for your review :)

Rated 5 out of 5 stars

Fab quality and good value.

Fab quality and good value.
Easy to use website, good delivery options and comms from courier company, which is always reassuring. Well packaged and the quality of the loins was excellent.

16 November 2022
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Reply from Meat Me At Home

thank you for your review ;)

Rated 2 out of 5 stars

Sukiyaki beef - avoid

The regular sukiyaki beef was unevenly cut (varies from 2mm to 5mm) and too tough to eat. Would not recommend this. Previously ordered the Japanese Wagyu which was fine.

30 Nov Edit: MMAH called after I left this review. The person did not seem to know very much about the situation and I got the feeling that their job was just to call me to say "we'll pass the feedback on to the butcher" and "we'll refund you," which they did. They have made sure I reflect this in my review. ;)

18 November 2022
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Reply from Meat Me At Home

Hi Lee,
Thank you for your feedback.
I am so sorry that there was an issue with your order, and the meat wasn't up to the standards that it previously has been.
The feedback has been passed onto our butchers, who are ensuring the cutting process is being fine-tuned and quality controlled in a better fashion.
We hope you have a fantastic time over the Christmas period and look forward to sending you some delicious products soon.
Thanks

Rated 5 out of 5 stars

More please 😋

Because of the pleasant brows though the Website, we decided to order from meatmeathome.....So glad we did, we have already eaten the goat ribs which were lovely, but we are keeping out suckling pig for Christmas.
We will certainly be buying again.
Great service and delivery was excellent, very well packed.
Well done👏

15 November 2022
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Reply from Meat Me At Home

Thank you for a very nice comment :)

Rated 5 out of 5 stars

Perfect meat

I ordered the Iberico Pork Presa and it was amazing. The cooking instructions on the website meant it was cooked perfectly. It came in good time, will more than likely be ordering from here again!

9 November 2022
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Reply from Meat Me At Home

Hi Heather, thank you for a nice review :)

Rated 1 out of 5 stars

The meat quality is so bad

The meat quality is so bad. We spent a total of GBP 234 to order the following items -

1) 1x Whole Australian Wagyu Oyster Blade BMS 3-5 (±2.7kg; £43.35/kg; Chilled) for £117.00 each

2) 2x Pork Shabu-Shabu / Sukiyaki (±500g) for £9.00 each

3) 2x Beef Chadolbagi (500g) for £17.00 each

4) 1x Japanese Wagyu Beef Shabu-Shabu / Sukiyaki (±200g) for £36.00 each

5) 1x Beef Shabu Shabu / Sukiyaki (±500g) for £29.00 each

Except the Whole Australian Wagyu Oyster Blade BMS 3-5 and Japanese Wagyu Beef Shabu-Shabu, the quality of the rest of the items is unacceptable. The colour of the pork and beef is in dark brown colour. By the colour of the meat you could tell they had been stored for years. It is not worth to buy at all. We will never purchase from this website again.

8 November 2022
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Reply from Meat Me At Home

Hi Maggie,
I am so sorry that your order wasn't up to the standards you expected from us.
We would love to speak with you further on this and find a way to rectify the issue. I know colleagues haven't been able to reach you. If you could contact us on either -
Email - hello@meatmeathome.com
Phone - 020 3876 8634

We have very strict procedures in place when it comes to the packing and storing of our products to ensure we are in line with the most up to date health and safety legislation.
Because of the nature of the product, the colour of the meat does sometimes differ, which we do monitor and communicate to our producers.

We look forward to getting in touch with you to rectify the issue.

Rated 1 out of 5 stars

Not Fresh! Poor Value!

I have ordered a duck, lamb legs and steak. The duck was produced over a year ago; the lamb legs and steak have been produced 8 months ago.
Please following the food safety guideline as hollandbarrett. I have called the customer services; they have rejected for replacement or refund and insisted that the meat are safe to eat! Never order from them in future.

21 October 2022
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Reply from Meat Me At Home

Dear Meng,

I am sorry to hear you did not enjoy your experience with MMAH.

What you refer to in the comment above is not shelf life, but production dates, which have little to do with durability. The frozen products you bought from us were all well within their shelf life as labelled on individual packs, therefore the meat was safe to consume.

Our company strives to provide the highest quality meat, and I can assure you we never sell anything past a product's durability date.

Rated 5 out of 5 stars

Excellent customer service

The customer service was excellent. The manager contacted me straight away to resolve the issue and I was glad that they change the delivery service provider.

9 September 2022
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Reply from Meat Me At Home

Thank you Novem :)

Rated 5 out of 5 stars

Perfect Meat and fast delivery

I have used meat me at home for almost a year, quality meat and Fast delivery. Very happy

17 September 2022
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Reply from Meat Me At Home

Hi Y Wu, thank you for a nice comment:)

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