It’s a smooth process from beginning to end. I travelled alone, was met at the airport, taken by their luxury taxi to the hospital, where I was assessed for surgery. Everyone was professional,... See more
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Health tourism package provider offering customers affordable cosmetic surgery procedures in Turkey.
14 Hanover Square, W1S 1HN, London, United Kingdom
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Replied to 41% of negative reviews
Typically replies within 1 month
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From start to finish, the Medaway hair transplant team have been there to my every need. They made me feel the most comfortable not anxious at all. Explained everything to me. Very detailed run through of the procedure with my surgeon and during the procedure the team were there for me.
Very friendly people and very caring.
Couldn’t recommend this service enough to be honest and the post surgery advice has been top as well. They have asked me for updates every other day just to keep and eye out for me.
In terms of pain, the procedure itself was pain FREE! the only painful thing about it was getting the numbing injections. But after that it’s all smooth sailing - so smooth I actually fell asleep.
Being a regular patient for the past 2 years, for different cosmetic procedures, I highly recommend the team at Medaway. Dr.Feryal is an expert professional surgeon and aftercare team are super friendly.
From start to finish medaway have been absolutely amazing ! I flew to Istanbul for a breast augmentation + lift on Boxing Day. Before I had even left the country I had been added to a group chat with my transfers and aftercare team/coordinators, where information and instructions were given to me about where I needed to meet transfers and about what information I needed to provide. Everyone was so polite and friendly and all the team’s English was perfect !
When I landed in Istanbul we found our transfers and were taken to the Orion surgery centre which was very clean and a very smart looking hospital. We were taken to our room instantly. Within 10 minutes of arriving a nurse came to the room and proceeded to take bloods, gave me all the relevant paperwork to sign and ordered myself and my mum some food as I was due to be nill by mouth soon after that. The nurse didn’t speak much English but it wasn’t an issue as Google translate could be quite easily used and was a very smooth process.
The next morning I was given compression socks, a gown, slippers etc. to change into and a few hours after that my surgeon Dr. Feryal came in to do my mark ups and discussed my different options for implants etc.
I cannot recommend Dr. Feryal enough ! What a lovely surgeon ! She was so kind to me and was so thorough. She explained everything that would go wrong and didn’t sugarcoat. She was straight to the point and was very professional.
Within around 20/30 minutes there was a nurse to take me down to theatre. When I woke up everyone was amazing. If I needed anything they were there instantly ! If you need anything at all it’s dealt with straight away ! The nurses are on it with pain meds, fluids etc. The whole time we were at the hospital, anything I asked for was brought to me within minutes ( like water, food etc.) the staff were fantastic ! I cannot fault any of them.
Everything with my surgery went well, my results are beautiful ! The scars you cannot even see ! I cannot be happier with how everything went. The hotel (delta by Marriott, kagithane) was beautiful ! Staff were amazing and transfers were prompt and arrived on time. There were no hidden costs or fees when I paid, the whole experience was amazing. I cannot recommend medaway enough ! If you are thinking about having a procedure done and you’re not sure because of mixed/bad reviews, honestly go for it ! It’s the best thing I’ve ever done.
Really smooth sservice an really good company all ways happy too help super hospital an exerlent surgeons an team the whole process soo good exsperiance
If I could rate them - 100, I would. I went for VASER liposuction to remove a very small fat layer in my abdomen that I could not eliminate through exercise. I initially agreed to pay £2,100, but five minutes before the surgery, I was pressured into paying additional money in order to achieve “good results.” In total, they charged me approximately £3,000.
I was shocked after the surgery. I discovered that the female practitioner (F) who performed the procedure had injected additional fat into my abdomen. This resulted in more than 10 large scars in the middle of my stomach, which look awful. Before the surgery, I only had a small fat layer; now I have visible scars and more fat than before.
When I requested a revision, they rejected it.
Additionally, they charged me for an extra garment that I never received, nor did they refund me. After reading many reviews, I realized that they do not provide refunds once they receive payment.
Be careful, everyone.
I had surgery done in March by Mr Taygon Oluklu from MedAway in Turkey. I had problem with my breast all my life I was born with the left and right side not the same muscle missing and bone structure not the same . I had breast implants put in in the UK but after a year one started to drop quickly on the left side but the right side still sitting ok. This made me so paranoid about my body and hated it . I lacked confidence. Then a friend told me about MedAway and that she was so pleased with her surgery and she would recommend them to me. So I gave them a call and they got back to me straight away next minute I new I was on my way to Turkey with my daughter. My experience was amazing my surgeon was Mr Taygon Oluklu who went through everything he was going to do to correct my breast and get them looking as natural as possible . I had my right breast replaced with new implant and the left breast lifted and new implant. Mr Taygon Oluklu did such an amazing job I was so happy with them . My nipples were now in line and my breast are the same size and shape after 58 years. Its been 9 months since they were done and they are still perfect no drooping still keeping their shape scaring is doing well still using the gell recommend by Mr Taygon. I have had no problems with the surgery before and after. I am now confident person and that's all thanks to Mr Taygon Oluklu amazing surgeon. I have recommend him to all my friends who are looking to have surgery. I will definitely be going back to him when my implants need replacing. My whole experience with MedAway was amazing from start to finish. Thank you Mr Taygon Oluklu you changed my life for the better ❤️🙏🏻
I chose feryal to do my surgery and she was absolutely amazing!! Shes listened to what i want and delivered exactly the results i was hoping for! So happy
This is the second time , I’ve been to Medaway for surgery . I can not fault there before . Surgery and after care . From the moment they picked me up from the airport & made sure I got home safe . The staff , the cleanness , their care was 5 star . I had Dr feryal both times and think she is absolutely amazing . We talked before the operation what I expected and what she could achieve for me . Both times 💯 happy . Thank you to Dr feryal & all the team at Medaway ⭐️ ⭐️⭐️⭐️😘
Overall outcome very happy with surgery criticism was arrival the admission to hospital was poor no bedding for my partner no curtains in room and staff had no consideration for patients

Reply from MedAway
Excellent service and amazing care! The team helped me in every possible way they could! Special thanks to sefa who was available 24/7 to help and arranged everything with perfect timing!
The procedure it’s self was pain free I even fell asleep during the second part!
Thank you again to Medway ( legend hair transplant )

Reply from MedAway
I had a 360 tummy tuck in July 2025 with Dr Tayun and my whole experience from start to finish was absolutely amazing, I feel fantastic and stomach looks perfect.
I would definitely recommend Dr Tayun and I will definitely be returning.

Reply from MedAway
Truly think the whole experience has been great from the airport pickup, throughout the whole operation, aftercare and lastly drop off at airport. After the type of operation had to be changed due to certain rare conditions with my skin, was dealt with very professionally.

Reply from MedAway
Very pleased with my experience with MedAway.
From the moment we arrived transport was waiting at the airport & efficient throughout our stay.
Sefa & the team at the clinic are very helpful, friendly & always available on the WhatsApp group.
Operation went well, no hidden costs, would definitely recommend to others & return in the future 👍

Reply from MedAway
The service from the airport pick up to hotel and then the hospital was excellent, at the hospital the incredible patient supervisor sefa Altug could not have been more knowledgeable and helpful, he put me totally at ease through the whole process, checking in on me every step of the way , making sure I was comfortable and safe the whole time , the procedure itself was first class a great hair transplant , and great aftercare , I would highly recommend the staff and facilities every time , 1st class

Reply from MedAway
FUE hair transplant and teeth whitening in Istanbul, Turkey - I had an extremely pleasant medical trip from UK through MedAway.
MedAway provide a ‘white glove’ service to international patients, and they do it so well. I’ve been really well looked after. As a solo first time traveller, I was a little cautious at first. After all, a lower price sometimes means less quality - not in this case!
They really went all out to make me feel comfortable, talking me through everything, staying in constant communication. So supportive. Hotel was lovely, transfers were great, and they were receptive to feedback.
My English speaking coordinator was there for me every step of the way; I felt like he had my back. I was given everything I needed, to the point where I overpacked items and returned home with more than I arrived with.
Also Istanbul is a great place to visit in general. I’ll be back for more treatments in 12 months in tandem with my final follow up.
Highly recommend MedAway!

Reply from MedAway
⭐⭐⭐⭐⭐
I travelled to Istanbul, Turkey for my hair transplant with Medaway from Swansea, Wales, and the whole experience was way more than I expected.
From the moment I arrived, everything was really well organised. The airport transfers were smooth and on time, the hotel was comfortable, and the staff were friendly and helpful throughout.
At the hospital, the medical team were professional and reassuring. They explained each step clearly, answered all my questions, and made sure I was comfortable the whole time. I felt well looked after from start to finish.
Everyone involved went above and beyond to make the experience stress-free and positive. If you’re thinking about a hair transplant abroad, I’d definitely recommend Medaway. The service was excellent from beginning to end

Reply from MedAway
I got recommended to MedAway from a family member and using this company for my breast reduction was the best decision the company is amazing you get the best care given from the transport to the surgery everybody was very helpful and very polite and professional I could not recommend a better company to go with it’s completely changed my life in the best way if your looking for the best care and surgery I would definitely be recommending medaway at the beginning I was terrified about the process but the staff definitely made sure I had no worries no stress it’s definitely an amazing experience I’m glad I had mine with MedAway even after I had been discharged from the hospital the staff was very upto date with me, they made sure I was checked on by nurses at the hotel all in all it was a life changing and amazing experience I could not recommend a better place, the last day we was met by stefan he is very polite and professional they really care for their patients in the best way my surgeon was dr feryal, she has done a wonderful job I will forever recommend her

Reply from MedAway
I have come 2 times now to MedAway. 1st time in April 2025 to have an extended tummy tuck with muscle repair and 360 lipo and the mons lift, with my surgeon being Dr Taygun. My results are so Amazing, that I have returned for a 2nd time, 8 months later, again with MedAway, and the Amazing Dr Taygun, to have my arm uplift, and Breast uplift with the Motiva 355ccs ergonomic implants. Once again, I am totally in Awe, of the total professionalism of the entire team, from start to finish. From discussing the treatments I required, and getting a quote for the price, which is an all inclusive package. The package doesn't include your flights, but once you arrive here in Istanbul, you, and your accompanying companion, are in good hands. Collected from the airport, taken directly to the hospital. All the Pre Op tests are preformed apon arrival at the hospital. You then stay over night in the hospital with your companion. The next morning, you will see your surgeon for pre ops. You then sign all your consent forms, and there are quite a few. Pay any balance outstanding, then change into your surgical gowns and relax. When they are ready, they will come and collect you from your room, and take you down to the surgical theatre. Don't be scared or worried. Believe me, this is what they do day in, and day out. I had Dr Taygun. The man is a Magician, I'm telling you!!! I have not had any complications, and no complaints at all. After the surgery, Dr Taygun, came up to my room to tell my companion that everything went perfectly, and that I would be brought up from recovery shorty. The nurses and hospital staff are all so friendly, and the whole team in general are basically at your beck and call 24hrs a day 7 days a week. After 3 days in hospital, I was transferred to the hotel.. The hotel was Delta by Marriott. Lovely place to stay. The hospital nurse came to visit me and make sure I was doing OK. She is also extremely lovely and can't do enough for you. Today, my final day, they messaged me to alert me to my time for collection from the hotel, pick up and transfer back to the hospital to see my Surgeon, Dr Taygun again, for my final checkup, change of dressings, and fit to fly letter. Shortly we will be taken back to the hotel, and then transferred back to the Airport, for our return flight home to the UK. If I had to give the service a score, from start to finish, everything included, I would give it a 9.7 out of 10. I can honestly say, I have no complaints, and would 100% recommend MedAway, and Dr Taygun, and his magical hands. Anyone out there considering any type of surgery, don't hesitate a moment longer. Thank you MedAway, and all the staff. And a MASSIVE THANK YOU FOR DR TAYGUN. I will be seeing you again soon, and bringingy sister with me possibley so she can have a little something done too. See you soon MedAway.

Reply from MedAway
Came for my second hair transplant through medaway. Very welcoming and very professional i would recommend them to anyone who wants to change their life an be happy about there their appearence in regards to their hair teeth or anything else they feel needs changed for themselves personally. My cordinator Sefa was amazeing he was there from start to finish. Great guy helpful in any questions i needed to ask and there for me in many other ways id recomend medaway to anyone. Thank you for ur service it was second to none i apreciate in all aspects.

Reply from MedAway
So pleased I came here for deep plane face and neck lift with upper and lower blesparoplasty x Awesome experience, surgeon was kind, explained it all very well, done a great job and nurses, liasion staff, coordinators, cleaners, food, drivers, airport staff treated me like a queen x Thankyou MedAway ❤️A happy customer

Reply from MedAway
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