MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media. Andrew did a fantastic job of putting my mind at rest and nothing was too much troub... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Mediafix twice now. They are very reliable, with a good website that aid selecting the many options available. Whilst awaiting the return of our Super8 films plus the converted versions o... See more
Company replied
As an 82 year old former member of a small choral group back in the 1970's I thank you for transferring my 52 year old Scotch tape recording on to CD. Although the original recording was very poor y... See more
Company replied
Really pleased with the digitisation of some of my Father In Law’s Slides. Easy to order, post and receive back. Great service all round. The Slides are far better quality than we expected, especi... See more
Company replied
Company details
- #2 of 2 best companies in Photo Restoration Service
- #10 of 12 best companies in Photography Service
- #2 of 2 best companies in Video editing service
Written by the company
MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.
Contact info
AMCO Park, Acanthus Road, B98 9EX Redditch, Worcestershire, United Kingdom
- 020 3904438-0
- info@mediafix.co.uk
- mediafix.co.uk
4.7
Excellent
551 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use, helpful staff
Easy to use, value for money and helpful and friendly phone call from them helped to secure the best options for me
23 February 2026
Reply from MEDIAFIX
Hi Bob,
Thank you for your lovely review 😊 We are happy to help!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
The videos I submitted were digitised…
The videos I submitted were digitised and sent back to me, both online and as a USB. Very pleased with their service.
5 March 2026
Reply from MEDIAFIX
Hi there,
Thank you for sharing your feedback with us! I'm happy to hear you were pleased 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Used the website for information and…
Used the website for information and then telephoned the firm for more information and found the staff helpful. Everything went as promised and within time stated.
27 February 2026
Reply from MEDIAFIX
Hi Edna,
Thank you for your brilliant review! I'm pleased to hear that you were happy with your order and our service 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Good quality despite very old slides…
Good quality despite very old slides some with broken casing
When i rang with a query it was answered immediately
27 February 2026
Reply from MEDIAFIX
Hi John,
Thank you for taking the time to share your feedback with us 😊 I'm pleased to hear you were so happy with your order!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very easy process
Very easy process, one that I am so pleased to have done and that at long last have all my memories on the old tapes now secure.
4 March 2026
Reply from MEDIAFIX
Hi Julia,
Thank you for your review! That's what we like to hear and thanks for trusting us with your precious memories 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Fast and helpful service
4 March 2026
Reply from MEDIAFIX
Hi Amanda,
Thank you for your five star review! It means a lot to us 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Recovery of Wedding video after 35 years.
My video tape had become mouldy and I thought I would not be able to recover the visual record of my wedding ceremony 35 years ago. MEDIAFIX managed to clean the tape and convert it to Digital Video format.
3 March 2026
Reply from MEDIAFIX
Hi Jonathan,
Thank you for your excellent review 😊 I'm glad we could help out!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Excellent digitalisation of old film…
Excellent digitalisation of old film plus a repair highly recommended
3 March 2026
Reply from MEDIAFIX
Hi Nick,
Thank you for your review and for your recommendation!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Steve,
Thank you for your five star review! I'm happy to hear that you were pleased with your order😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Very professional
Easy to contact quick response to questions cheap prices all on line thanks for a great service
23 February 2026
Reply from MEDIAFIX
Hi CB,
Thank you for your kind words 😊 We are happy to help!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Great service
Great service, quick to reply to questions, fast processing and delivery of my Super 8 videos, very happy with the end result!
13 February 2026
Unprompted review
Reply from MEDIAFIX
Hi Stephane,
Thank you for your brilliant review! It's nice to hear you were pleased with our service and your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
The whole process was very easy and…
The whole process was very easy and efficient. I’m very pleased with the result.
27 February 2026
Reply from MEDIAFIX
Hi Diana,
That's brilliant, I'm glad you are pleased! Thanks for leaving us a 5 star review 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
All my 8mm video tapes were transferred…
All my 8mm video tapes were transferred to a flash drive with all dates and headings and the quality is excellent.
27 February 2026
Reply from MEDIAFIX
Hi Dennis,
Thank you for your review! I'm glad you were pleased with the quality of your order 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Highly recommend
Highly recommend. Great communication , advice and reasonable prices. Quality of pictures so good! Thrilled with the results. A real bonus being able to share the digital link with family. A great way to keep old family photos.
27 February 2026
Reply from MEDIAFIX
Hi Janet,
I'm delighted to hear you are happy with your digitised photos 😊 Thanks for sharing your experience!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Everything explained and easy to…Low tech easy
Everything explained and easy to follow. As people that required this service will probably be mature abd low tech.
27 February 2026
Reply from MEDIAFIX
Hi Gordon,
We really appreciate your review! Thanks for sharing your feedback with us 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Brilliant service
Brilliant service, great communication and not over expensive
1 February 2026
Unprompted review
Reply from MEDIAFIX
Hi Jess,
Thank you for your lovely review 😊 I'm glad to hear you were pleased with our service!
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Claire,
Thank you for your review! We really appreciate your feedback 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi Bob,
Thank you for your review! Glad to see you were pleased with everything 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Reply from MEDIAFIX
Hi there,
You are very welcome! And thank you for your five star review 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
Fast and efficient
Fast and efficient. Good communication throughout and great quality video.
23 February 2026
Reply from MEDIAFIX
Hi Mike,
Thank you for your feedback! It's great to hear that you were pleased with our service 😊
Kind regards,
Andrew
MEDIAFIX Customer Service Team
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