MEDIAFIX did an absolute first class job on transferring my old VHS home videos to modern digital media. Andrew did a fantastic job of putting my mind at rest and nothing was too much troub... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
MEDIAFIX is European Union’s market leader in the digitisation of analogue media. We digitise all types of analogue media: slides, negatives, photos and photo albums, video cassettes, cine films and audio cassettes. Various additional services complete the range. One important reason for the company’s success is the digitisation technology it has developed itself. The rescue of emotionally and historically valuable memories is part of our mission statement. Since our founding in 2012, we have already digitised more than 200 million analogue media. The number of digitised slides alone amounts to around 1 million per month.
AMCO Park, Acanthus Road, B98 9EX Redditch, Worcestershire, United Kingdom
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I found it very easy to deal with this company from the initial contact when they explained the process through to receiving the finished product on time. Communication was good via phone calls and email and even received a discount ! Thanks

Reply from MEDIAFIX
You do what you say and it all worked out well .I am preparing some more slides but I have had a recent bereavement. As I am 82 and cannot cope with online banking it would be easier for me to pay by credit or debit card on line Thanks A J SMITH

Reply from MEDIAFIX

Reply from MEDIAFIX
The clarity of the usb pictures was better than we thought it might be as the tapes were so old.
Well done and thank you.
We were also kept informed throughout the process and are very happy with the results.
Excellent service.

Reply from MEDIAFIX
Excellent. Communication excellent. Easy to send media. Quicker that expected service. Results of videos onto flash drive very good. Would recommend

Reply from MEDIAFIX
Great service provided by the team in converting my old videos into a digital format.

Reply from MEDIAFIX
Childhood memories brought back to life.
I was so nervous about sending off all of the VHS tapes with my childhood videos on, just in case they got lost, or weren't treated with care. I had never used MediaFix before so I took a risk.
I initially spoke with Andrew who gave me lots of information about their service, and gave me a quote really quickly. I sent off the tapes, and within a few weeks they were sent back to us, tracked, in their original condition. We got sent a link to download all of the videos which were clearly labelled, and a USB stick with all of our precious family videos on!
Me and my parents are so happy to finally be able to watch our videos again in high quality, and we will keep these forever! They're truly priceless.
I would highly recommend using Mediafix for getting your old tapes digitised. Very impressed with the service I recieved!

Reply from MEDIAFIX

Reply from MEDIAFIX
Great service, good communication, a lot of options and reasonably priced.

Reply from MEDIAFIX
Mediafix was quick to respond to all my questions by phone or by email.
The Process took a little longer than expected but very happy with result. We can now watch our old VHS tapes recordings , which has been wonderful.

Reply from MEDIAFIX
Very professional service, kept informed of progress at various stages in the process. Maybe the order could have been processed a little more speedily?

Reply from MEDIAFIX
Excellent service. An 80s family video now digital and accessible! Thank you

Reply from MEDIAFIX
Mediafix contacted me whilst in possession of my films to notify me about anything that required a decision. They did not make assumptions about what I would like, but always came back to me for a decision. A job carried out well.

Reply from MEDIAFIX
I found some video tapes when I was clearing out my Mum's house. I decided to get one transferred into digital format. Mediafix were helpful, prompt and provided exactly what I required. I would definitely use them again and recommend them to others.

Reply from MEDIAFIX
We have used Mediafix twice now. They are very reliable, with a good website that aid selecting the many options available. Whilst awaiting the return of our Super8 films plus the converted versions on a USB memory stick (from Germany), we could access the converted films online via dropbox. The service is not cheap but it's a quality job and we would use them again.

Reply from MEDIAFIX
Very efficient service with a quick turnaround. The quality of the 30+ year old video they transferred was excellent. Not cheap but certainly worth it.

Reply from MEDIAFIX
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.