Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... See more
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Bought suction machine to irrigate my sinuses. I feed saline solution with a touch of iodine into one nostril and use the suction pump in other nostril to clean out sinus. This issue stemmed from an i... See more
Medical Supplies website was easy to navigate and easy to place orders. My items were dispatched quickly and arrived within a couple of days. The lumbar support belt is excellent quality, at a rea... See more
Great service and product is brilliant. My husband had a knee replacement operation and this product was just what he needed to help with his recovery. Ordered one day arrived the next day, packaged w... See more
Company details
- #39 of 49 best companies in Medical Equipment Supplier
Written by the company
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Contact info
SW4 6JP, London, United Kingdom
- medicalsupplies.co.uk
4.5
Excellent
5k reviews
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First order was a good fit
First order was a good fit, so good, I ordered a repeat order for 2 more, but, they were made with a different waistband material which, is too tight, inflexible and aggresively squeezing. Can you supply, 2 of the first order with the same material or not?
30 July 2026
Reply from Medical Supplies
Dear Peter,
Thank you for taking the time to leave your feedback.
I am sorry to hear that your recent order does not feel the same as the previous items you purchased and that you have found the waistband uncomfortable.
We would be happy to look into the difference you have noticed and see what information we can provide regarding the waistband material.
I have contacted you directly so that we can get a few more details and look into this further for you.
Thank you for bringing this to our attention.
Kind regards,
Tylah
The socks were not the quality I was…
The socks were not the quality I was expecting, size seemed okay but they would not stay up on the ankle/leg.
30 July 2026
Reply from Medical Supplies
Dear Christine,
Thank you for taking the time to leave your feedback.
I am sorry to hear that the socks did not meet your expectations and that you experienced issues with them staying in place.
We take feedback regarding the quality and fit of our products seriously, and I will ensure your comments are passed on for review.
If you would like to discuss returning the socks, please feel free to contact our Customer Care team and we will be happy to provide you with the relevant returns information.
Thank you again for sharing your experience with us.
Kind regards,
Tylah
A bit confusing about VAT relief
A bit confusing about VAT relief, but sorted problem in the end.
3 August 2026
Amazingly quick response
Amazingly quick response. A day after the order went in.
Thank you
30 July 2026
A very good experience with this company
Easy to order, well priced and delivered as promised.
4 August 2026
Not ready assembled.
Delivered on time but didn’t come ready assembled, I couldn’t have managed that. Should be considered as customers are disabled.
29 July 2026
Very good product and received quickly
29 July 2026
Exactly what I needed
Exactly what I needed, at a reasonable price and delivered within a couple of days - perfect, thanks!
27 July 2026
Mattress genie is not effective on king size mattress.
As previously stated I bought a mattress genie thinking it would work to elevate mattress. This gadget is very badly designed. It makes sleeping impossible as every time one moves the opposite side rises. The wedge does not inflate uniformly either. It has not improved symptoms of reflux. Would not recommend at all. Total waste of money. I expect some kind of refund is in order.
3 August 2026
Reply from Medical Supplies
Dear Laura,
Thank you for taking the time to leave your feedback.
I am sorry to hear that the Mattress Genie has not been suitable for you and that you have been disappointed with the product.
We have raised your concerns directly with the manufacturer and have been working with them to find the best way forward.
I can see that we have now been in contact with you directly and arrangements are being made for the product to be returned and a refund provided.
I am sorry that the Mattress Genie did not meet your expectations, but I hope the solution offered helps to resolve this for you.
Kind regards,
Tylah
Great price and speedy delivery
3 August 2026
Great product and so fast
3 August 2026
The product I received was good but…
The product I received was good but wrong size got refund eventually and yhsnks for the promptness
29 July 2026
Excellent price fast delivery and good…
Excellent price fast delivery and good customer service. There was a couple of items missing in the package. I contacted customer service and received the items within 24 hours.Amazing service!
3 August 2026
Difficult to get correct fit when alone!
Speedy delivery.
Good quality but probably needed a larger one.
27 July 2026
Excellent service.
I ordered a stoma hernia belt. Delivery was excellent.
Unfortunately the belt I ordered was unsuitable. It is a difficult item to measure for a correct size.
I returned it and was fully reimbursed almost immediately.
29 July 2026
Product good and delivered on time
27 July 2026
Excellent product
Excellent product. My mother has Alzheimer’s and this has been a godsend for knowing if she is leaving her room at night. Works perfectly.
27 July 2026
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