MedicareSupplement.com Reviews 

2,833
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, extremely patient, and genuinely helpful when guiding them through various insurance choices and answering every question. Consumers frequently mention that representatives make complex decisions much easier to navigate while maintaining a warm, friendly, and professional attitude throughout the entire conversation. Some reviewers were not happy with final outcomes, mentioning specific disappointing experiences like being denied coverage after spending considerable time or lacking proper direction on supplemental policies. A few individuals also shared experiencing communication hurdles or feeling that certain application steps were left entirely incomplete during their interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as knowledgeable, patient,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing great satisfaction with... See more

Service

Customers had positive experiences with service, frequently praising agents who were professional, friendly,... See more

User experience

People report positive experiences with user experience, highlighting that knowledgeable agents explained... See more

Price

Consumers find price to be positive, highlighting significant savings and affordable monthly premiums secured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Filled out the online questionnaire late one evening for Medicare Supplemental insurance. At 9am next morning received a phone call. The agent had my questionnaire, verified my identity and explained... See more

Rated 5 out of 5 stars

My phone calls answered very quickly by David Volkert. He is very knowledgeable with his job and helped me immensely. To get back into a Medicare supplement insurance policy from Mutual of Omaha Insu... See more

Rated 5 out of 5 stars

Robert Taylor is one of the best insurance agents I’ve ever worked with. I sold Health/Life insurance in 2009-2010 so I know how difficult it can be for customers to understand all the complexities... See more

Rated 5 out of 5 stars

This isn't the company that I intended to call, but you might say that Divine Intervention must've been in play. Robert was so helpful and informative and I believe he saved me from making a costly er... See more


Company details

  1. Insurance agency
  2. also in
  3. Health insurance agency

Information provided by various external sources

Learn about Medicare, Medicare Supplement, and Medicare Advantage coverage, benefits, and eligibility. Use our form to get quotes for Medigap coverage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,833)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After starting the day in a quagmire

After starting the day in a quagmire of questions surrounding my medicare choices, I picked up the phone, and an extremely knowledgeable Mutual of Omaha agent walked me through everything I needed to know. He made me comfortable with my decisions. Wonderful, professional experience!

6 November 2025
Unprompted review
Rated 5 out of 5 stars

I dealt with Jamie Knatz

I dealt with Jamie Knatz. She was super nice and professional. I called to see if I could get cheaper insurance cause the company that I had raised my price up by $50.00. She was able to help me out a lot and I appreciate her so much for doing that for me.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

The agent Laniesha Britt was extremely knowledgeable and professional

The agent Laniesha Britt was extremely professional and knowledgeable about the insurance plans, both dental and medical that she was able to answer any and all my inquiries. She was also extremely pleasant and respectful and patient with me. Being older you notice these things. I would recommend that she be put in charge of training when it comes to handling customers and their needs, because she is definitely a experienced professional and a angel 😊

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Need my cost of insurance reduced

When i called about my insurance to be taken over because i needed a lower rate but still the best i could get. He slowly went over the different ways i could go to help me. I ended up with a better policy and my rates was still lower. My dental and vision policies also doubled. He was the best agent ever Robert Taylor with TZ Insurance.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

I just talked to Mr. Robert Chatham

I just talked to Mr. Robert Chatham at Mutual of Omaha to look for dental coverage. This gentleman was professional and kind explaining everything in great detail. I was so surprised at the cost of this coverage and told my husband to contact Mr. Chatham regarding his coverage plus getting this wonderful coverage plus Medicare Supplement.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

We dealt with Michael Jones

We dealt with Michael Jones. What a great guy, so professional. So helpful, knew everything, and answered all our questions. He got my wife a great policy and Part D. I recommend him and his Company to anyone. Thank you for walking us through the complicated process.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

She was amazing

She was amazing and was in top of the game when dealing with me. I was very apprehensive about some of the questions and she explained them if we went along and we got through it.
Up and down I wasn't the nicest person to deal with but she hung in there and kept her patients and she was just amazing all the way around.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CLARITY TO COMPLEX MEDICARE…

EXCELLENT CLARITY TO COMPLEX MEDICARE COVERAGE!
Today a heavy burden lifted in moving from Medicare advantage plan back to Medicare supplement Plan because our advantage plans will be discontinued. David Volkert walked my wife and me thru this process very politely with care and understanding our situation and medical needs. His explanations were thorough and understood. We are very thankful He completed this process with us and will be available for future needs.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Sherri Mack was very knowledgeable

Sherri Mack was very knowledgeable, friendly and patient. I had spoken with other representatives from other companies and they were not as knowledgeable as she was. I was fortunate to have had her to guide me through the process.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Jamie Knatz

Jamie Knatz - extremely knowledgable, great ability to explain nuances of various policies, very friendly to speak with. She is a great representative for the company.

15 October 2025
Unprompted review
Rated 5 out of 5 stars

My agent Dave Volkert with Mutual of…

My agent Dave Volkert with Mutual of Omaha couldn’t have been more helpful. He was kind enough to walk me through everything. He answered all my questions and I never felt rushed with him. He’s definitely someone I will call again if I have any questions my medicare. I will also be adding my husband in the next year so Dave Volkert will be my go to agent. Mutual of Omaha is a great company to work with.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for helping me

Thank you for helping me. When I called I was just looking for information, but I realized that everything you presented was exactly what I wanted. I appreciate the time you gave me and the ease of signing up for the plan I wanted and assisting me with signing up for Medicare Part B (while I was sitting in my car at Sprout's parking lot... lol!).

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Stacie McIntosh is a great agent she…

Stacie McIntosh is a great agent she provided me with all the information that I needed to insure I got the best rates for my Medicare. Stacie is very professional and very nice. I want to say Thank You To Stacie for her great service. Sincerely Anita Daniel

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Robert Taylor was FANTASTIC

Robert Taylor was FANTASTIC! He helped me choose a medicare supplement that was right for me, and did not try to get me signed up for one that didn't meet my criteria. He was very personable and pleasant to speak with - I highly recommend using him as an agent.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

No response to my inquiry regarding…

No response to my inquiry regarding multiple emails apparently from HUMANA requesting an e-signature? HUMANA cant confirm receipt of my application. Can someone please immediately addess this?

Dpminic Nuccio

28 September 2025
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, Dominic, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 201-695-5611 so we can assist you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look