MedicareSupplement.com Reviews 

2,833
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, extremely patient, and genuinely helpful when guiding them through various insurance choices and answering every question. Consumers frequently mention that representatives make complex decisions much easier to navigate while maintaining a warm, friendly, and professional attitude throughout the entire conversation. Some reviewers were not happy with final outcomes, mentioning specific disappointing experiences like being denied coverage after spending considerable time or lacking proper direction on supplemental policies. A few individuals also shared experiencing communication hurdles or feeling that certain application steps were left entirely incomplete during their interactions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing representatives as knowledgeable, patient,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing great satisfaction with... See more

Service

Customers had positive experiences with service, frequently praising agents who were professional, friendly,... See more

User experience

People report positive experiences with user experience, highlighting that knowledgeable agents explained... See more

Price

Consumers find price to be positive, highlighting significant savings and affordable monthly premiums secured... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Filled out the online questionnaire late one evening for Medicare Supplemental insurance. At 9am next morning received a phone call. The agent had my questionnaire, verified my identity and explained... See more

Rated 5 out of 5 stars

My phone calls answered very quickly by David Volkert. He is very knowledgeable with his job and helped me immensely. To get back into a Medicare supplement insurance policy from Mutual of Omaha Insu... See more

Rated 5 out of 5 stars

Robert Taylor is one of the best insurance agents I’ve ever worked with. I sold Health/Life insurance in 2009-2010 so I know how difficult it can be for customers to understand all the complexities... See more

Rated 5 out of 5 stars

This isn't the company that I intended to call, but you might say that Divine Intervention must've been in play. Robert was so helpful and informative and I believe he saved me from making a costly er... See more


Company details

  1. Insurance agency
  2. also in
  3. Health insurance agency

Information provided by various external sources

Learn about Medicare, Medicare Supplement, and Medicare Advantage coverage, benefits, and eligibility. Use our form to get quotes for Medigap coverage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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4.8

All reviews

(2,833)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Poor communication as far as follow up…

Poor communication as far as follow up and availability of agent.

16 September 2025
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, Christine, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 201-695-5611 so we can assist you

Rated 3 out of 5 stars

Didn’t understand why had to give up or…

Didn’t understand why had to give up or change my supplement?

12 September 2025
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, Patricia, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 201-695-5611 so we can assist you.

Rated 5 out of 5 stars

Best All Around Helper and Teacher!

Laura was amazing! She was friendly, professional, very knowledgeable, and patient too! She explained everything in an easy to understand manner. I was so relieved to finally get this insurance all figured out,phew! I'm very pleased with the outcome.

11 September 2025
Rated 5 out of 5 stars

Great experience !

I didn't have to wait long to have a representative get on the call. Jarrad was awesome! He talked me through the whole process, as I am new and had not yet even applied for Medicare. We discussed my desires and found the right plan for me. In addition, he sent me a link for the Medicare application process.

10 September 2025
Rated 5 out of 5 stars

Sherri Mack did a wonderful with…

Sherri Mack did a wonderful with getting us signed up with the lowest Insurance plan possible. She as very patience with my wife and I as we are not very efferent with our phones friendly people like Sherri are hard to find.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

After being told I was accepted I was…

After being told I was accepted I was rejected by the actual carrier.

6 August 2025
MedicareSupplement.com logo

Reply from MedicareSupplement.com

Hi, Roberta, we appreciate your feedback and would like to learn more about your experience. Please reach out to our team at 201-695-5611 so we can assist you.

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