medici.tv Reviews 

568
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I stopped using medici.tv and believed I had cancelled my subscription, but recurring charges of 66.90 BRL continued for several months. I did not receive clear receipt emails after April and only... See more

Rated 3 out of 5 stars

We have only had a Medici.tv subscription very recently. The product has already given us a number of magnificent Concerts & Recitals. BUT. Only after we had to call upon the services of a Gra... See more

Rated 3 out of 5 stars

We have subscribed to Medici.tv for a number of years and very much enjoy the content. However over the past month or so have noticed significantly increased buffering and/or degradation in quality... See more

Company replied

Rated 5 out of 5 stars

Please cover more festivals and concerts live for those of us who can't attend but love them! Great seeing interviews with all the soloists and conductors with Christian, it makes it even more enjoyab... See more

Company replied

Company details

  1. Movie streaming service
  2. Ballet Theater
  3. Jazz club
  4. Live music venue
  5. Opera house

About medici.tv

Written by the company

medici.tv, music with vision

The world's leading classical music channel, medici.tv has offered access to the best of classical music to viewers worldwide since 2008.

The best live events

More than 150 live events are broadcast each year, in partnership with the world's most prestigious venues, opera houses, festivals and competitions: Berliner Philharmoniker, London Symphony Orchestra, Mariinsky Theatre Symphony Orchestra, New York Philharmonic, Royal Concertgebouw Orchestra, Carnegie Hall, Bolshoi Theater, Opéra national de Paris, NCPA, Glyndebourne Festival, Lucerne Festival, Verbier Festival, Salzburg Festival, International Tchaikovsky Competition, International Chopin Piano Competition, Plácido Domingo's Operalia Competition...

The largest on-demand library of classical music

medici.tv’s library features over 2,000 programs (3,000 original works), including:

  • concerts and archived historical concerts;
  • operas;
  • ballets;
  • documentaries, artist portraits and educational programs;
  • master classes.

An international platform available on all devices

Our commitment to classical music has helped us gather a community of music lovers from 180 countries! medici.tv is available in English and French on all screens: PC, Mac, mobiles, tablets (iOs) and television via AirPlay or Chromecast.

Classical music's greatest artists are on medici.tv 

Martha Argerich, Daniel Barenboim, Khatia Buniatishvili, Natalie Dessay, Joyce DiDonato, Plácido Domingo, Gustavo Dudamel, Renée Fleming, Valery Gergiev, Janine Jansen, Jonas Kaufmann, Evgeny Kissin, Lang Lang, Elisabeth Leonskaja, Riccardo Muti, Kent Nagano, Anna Netrebko, Yannick Nézet-Séguin, Gianandrea Noseda, Sir Simon Rattle, Anoushka Shankar, Yuri Temirkanov, Rolando Villazón, Yuja Wang… but also Claudio Abbado, Leonard Bernstein, Maria Callas, Glenn Gould, Nikolaus Harnoncourt, Herbert von Karajan, Yehudi Menuhin...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

568 reviews

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No recent history of asking for reviews

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2.3

All reviews

(568)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Medici TV

Really impressed with Medici TV and the accessibility of a wide variety of classical, ballet, opera, and jazz music. Highly recommended.

8 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Noel,

Thanks a lot for your kind words! We're so glad you are enjoying your subscription.

Julie

Rated 5 out of 5 stars

Charged Twice for My Subscription & No Response from Customer Service

MediciTV did make good on this problem and I have upgraded my rating accordingly because the content they provide is excellent. Kudos to Trust Pilot for its crucial role in my achieving a good outcome vis-a-vis this very frustrating situation

I cancelled my subscription prior to expiry date and subscribed using a gift card under a different email address. I have been charged for the gift card and a full year's subscription so I am paying twice for the same subscription. I advised Romy of MediciTV about this and was told a) that I had been advised a month prior about my subscription renewal and b) that I had cancelled my suscription one day too late. I sent Romy and screen shot of my email Inbox showing that I had not received any email regarding renewal of my subscription and know that I cancelled my annual subscription prior to renewal date, based on Eastern Standard Time. I have not heard back from Romy or anyone else at MediciTV customer service, and am now ready to call my Credit Card provider to dispute the charge for the renewal of my annual subscription. I am very unhappy and frustrated about this high-handed and unfair treatment by MediciTV

4 January 2023
Unprompted review
Rated 2 out of 5 stars

I got 1-year plan and also I am digital…

I got 1-year plan and also I am digital concert (Berlin Philarmonic) suscriptor. No android-tv app which is fatal for me. In roku, experience is poor, beside my roku is 4K, video quality looks poor and sound ( opu out) is also poor. The library concerts looks old and very reduced, even basic concerts, like beethovens symponies, were not found in library. So, in conclusion, i didnt like the library selection and the roku experience is poor.

8 January 2023
Unprompted review
Rated 4 out of 5 stars

All well that ends well

I made subscription for one year and I can not log in not on my TV, not on my mobil phone, and not on my laptop. I wrote several messages asking for help, but the replies received doesn't help nothing, they are some general information, not fitted to my case. Every time received advice to make a subscription for advantages despite the fact that I clearly say, that I already have a full subscription. Can we talk about the real problem and can I have real solution for login? Kind regards, Ferenc Fabian

All well that ends well. Using Chromecast I can now enjoy Medici TV and that's the point. It wasn't easy to get this far, but it was worth it. On a positive note, Romy offered a month's subscription extension to compensate for the airtime lost due to the attempts, and it seems that they are also looking for technical solutions to improve the quality and make it easier to connect. It seems that a lot of good music beautifies everything - that's my opinion.

10 January 2023
Unprompted review
Rated 1 out of 5 stars

I was unable to use Medici

I was unable to use Medici. I have a Roku television. I had the app on my screen. Every time I attempted to open it, it asked for my user name and password and then did not connect. I canceled my subscription a few hours after paying for it.

6 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Hello Cheryl,

Sorry to read this, thank you for informing us. Have you made sure to reset your password on our website before you log in again to medici on Roku.

Please get in touch writing at help@medici.tv so that I can assist you further.

Best regards,
Julie

Rated 4 out of 5 stars

The music and variety of programming…

The music and variety of programming are terrific. I take away a star because it is often difficult to get to the program I want. The daily emails tout a program but clicking on the tab doesn't get you to it directly.

9 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Beatrice,

Thanks a lot for your kind words! If you are having troubles finding the program you want, please write to us at help@medici.tv and we'll do our best to help you!

Enjoy,
Julie

Rated 5 out of 5 stars

High quality content

High quality content, image and sound. Good variety of concerts and material.

7 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Svilen,

Thanks a lot for your kind words!

Enjoy,
Julie

Rated 5 out of 5 stars

Full basket of jewels

Full basket of jewels. Easy to navigate. Good price. The search button could be more specific, p.e. searching for pieces, searching for performers especially in opera or ballet ...

6 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Maria,

Thank you for your kind words! We appreciate it a lot.

Enjoy,
Julie

Rated 3 out of 5 stars

A Fine Product - marred by an Inept ‘ unfriendly set-up system.

We have only had a Medici.tv subscription very recently.
The product has already given us a number of magnificent Concerts & Recitals.
BUT.
Only after we had to call upon the services of a Grandson to assist us to set it up !!
We agree with the criticisms of so many existing reviewers who - over many years - have rightly been critical of the non-friendly set-up system, unwieldy & hard to install.

The product is splendid- once installed & available

Medici - in the interests of your reputation & oroduct please sort this out !!

7 January 2023
Unprompted review
Rated 1 out of 5 stars

Can’t get into program

Can’t get into program. Free program keeps popping up but I paid for one year subscription of 12.99 a month. I’ll give it one more week. If nothing changes I am unsuscribing

1 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Hello Anna,

Thank you for joining us. It's a pity you cannot get it to work properly. Please get in touch with me at help@medici.tv with your email address used for your subscription and I will assist you.

Looking forward to your update.

Best regards
Julie

Rated 3 out of 5 stars

Good, but not the most user-friendly streaming site.

I'm not an Apple product user, nor do we have Roku in New Zealand, so I first tried Medici by Chromecasting from my android phone; this was not good at all (unlike all the other apps that I use on Chromecast). Accessing a concert direct from the Medici website seems a bit old tech. and either it failed to connect, or resulted in a very low-quality picture, or crashed after a few seconds. So I tried casting from my Windows tablet which works perfectly. Ideally, an app on my phone or built into my Smart TV (Like Met Opera or BPO Digital Concert Hall) would make Medici more useful.
Because of the special deal, I subscribed in time for the Vienna New Year Concert. This was great, but a bit nerve-racking when access didn’t start until on the dot of starting time (e.g. Digital Concert Hall has a 15 minute lead-in for live streams).
The special deal was also a nice incentive, but I don't think I can stretch to another full-price subscription on top of Met Opera and the Digital Concert Hall - it all becomes a bit expensive.
Otherwise – so far I’ve watched a limited range of videos, but with my Windows tablet it all works fine with a good and varied selection of concerts, opera, etc.

31 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent quality!
The Best selection of programmes!
Friendly design!

3 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Igor,

Thank you for your kind words! We appreciate it a lot.

Enjoy,
Julie

Rated 5 out of 5 stars

Medici TV

Very quick and easy to get started. Fantastic array of opera, ballet and concerts to watch.

1 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Gloria,

Thank you for your kind words! We appreciate it a lot.

Enjoy,
Julie

Rated 3 out of 5 stars

Fair to middling

Finding something to listen to or watch is not intuitive, once found the quality is good. It is a real pity there isn't an app

2 January 2023
Unprompted review
Rated 5 out of 5 stars

It’s user friendly, great music

It’s user friendly, I love to put all my favorites under my favorites in my account, so I can go back to watch again and again. The videos are sharp, and subtitles are very helpful. Medidici tv keeps me informed almost every day, to let me know all the new videos, so I won’t miss anything. This holiday I bought 2 gift cards for my family, to let them enjoy the great music as I do.

2 January 2023
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Shirley,

Thanks a lot for your kind words and for sharing your passion around you!

Enjoy,
Julie

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