medici.tv Reviews 

568
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I stopped using medici.tv and believed I had cancelled my subscription, but recurring charges of 66.90 BRL continued for several months. I did not receive clear receipt emails after April and only... See more

Rated 3 out of 5 stars

We have only had a Medici.tv subscription very recently. The product has already given us a number of magnificent Concerts & Recitals. BUT. Only after we had to call upon the services of a Gra... See more

Rated 3 out of 5 stars

We have subscribed to Medici.tv for a number of years and very much enjoy the content. However over the past month or so have noticed significantly increased buffering and/or degradation in quality... See more

Company replied

Rated 5 out of 5 stars

Please cover more festivals and concerts live for those of us who can't attend but love them! Great seeing interviews with all the soloists and conductors with Christian, it makes it even more enjoyab... See more

Company replied

Company details

  1. Movie streaming service
  2. Ballet Theater
  3. Jazz club
  4. Live music venue
  5. Opera house

About medici.tv

Written by the company

medici.tv, music with vision

The world's leading classical music channel, medici.tv has offered access to the best of classical music to viewers worldwide since 2008.

The best live events

More than 150 live events are broadcast each year, in partnership with the world's most prestigious venues, opera houses, festivals and competitions: Berliner Philharmoniker, London Symphony Orchestra, Mariinsky Theatre Symphony Orchestra, New York Philharmonic, Royal Concertgebouw Orchestra, Carnegie Hall, Bolshoi Theater, Opéra national de Paris, NCPA, Glyndebourne Festival, Lucerne Festival, Verbier Festival, Salzburg Festival, International Tchaikovsky Competition, International Chopin Piano Competition, Plácido Domingo's Operalia Competition...

The largest on-demand library of classical music

medici.tv’s library features over 2,000 programs (3,000 original works), including:

  • concerts and archived historical concerts;
  • operas;
  • ballets;
  • documentaries, artist portraits and educational programs;
  • master classes.

An international platform available on all devices

Our commitment to classical music has helped us gather a community of music lovers from 180 countries! medici.tv is available in English and French on all screens: PC, Mac, mobiles, tablets (iOs) and television via AirPlay or Chromecast.

Classical music's greatest artists are on medici.tv 

Martha Argerich, Daniel Barenboim, Khatia Buniatishvili, Natalie Dessay, Joyce DiDonato, Plácido Domingo, Gustavo Dudamel, Renée Fleming, Valery Gergiev, Janine Jansen, Jonas Kaufmann, Evgeny Kissin, Lang Lang, Elisabeth Leonskaja, Riccardo Muti, Kent Nagano, Anna Netrebko, Yannick Nézet-Séguin, Gianandrea Noseda, Sir Simon Rattle, Anoushka Shankar, Yuri Temirkanov, Rolando Villazón, Yuja Wang… but also Claudio Abbado, Leonard Bernstein, Maria Callas, Glenn Gould, Nikolaus Harnoncourt, Herbert von Karajan, Yehudi Menuhin...


Contact info

2.3

Poor

TrustScore 2.5 out of 5

568 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(568)

8 reviews in the last 12 months

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Rated 3 out of 5 stars

Hard to Join & RenewI found it impossible to renew my…

I found it impossible to renew my subscription which was a repeat .of what happened a year ago. Your site kept refusing my password and not allowing me to change it. .HOWEVER, your help line was terrific. Julie straightened out the situation and I got the prices I was offered and a good offer for the future. This review is from Tina Hacker. What is wrong with this company?

29 December 2022
Unprompted review
Rated 5 out of 5 stars

The catalogue is great

The catalogue is great, and the viewer also has enough configuration options(subtitles size, color etc).

30 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Jefferson,

Thanks a lot for your kind words!

Enjoy,
Julie

Rated 5 out of 5 stars

Marvelous

I love having all the music, opera, and ballets available. I have already watched 3 operas, 1 ballet, 1 piano recital, and 1 concert in Russia since subscribing a week or so ago. I have bought 2 gift subscriptions, one for my sister and one for friends. It is a dream come true having the worldwide top performing classical artists available without commercials whenever I would like to listen/watch. No problem with watching on iPad or iMac but have yet not figured out exactly how to get it on my smart TV. However, I will conquer that in time.

28 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Jan,

Thanks a lot for your kind words! We're so glad you are enjoying your susbcription.

Julie

Rated 5 out of 5 stars

Great cast

Great cast, orchestra, sets, costumes. Trovatore

28 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Analee,

Thanks a lot for your kind words!

Enjoy,
Julie

Rated 3 out of 5 stars

I am a new subscriber

I am a new subscriber. I think you have good music and shows, but the interface is cumbersome.
I think the webpage is very beautiful but difficult to browse easily, specially on a smart tv. It is designed to catch the eye but not to be user friendly.
Functionalities that I would like to have:
- a simple list of recent past new addictions (not the present list that is very short and time consuming to use)
- play lists that I can construct myself
- the list of previously viewed does not appear on the homepage. You must first choose favourites and then previously viewed.
In summary: I would like a simpler interface, easier to use and designed with the limitations of a smartv controller in mind.
Cheers
Manuel Carvalho

30 December 2022
Unprompted review
Rated 2 out of 5 stars

How to use on TV

I cannot open any information on how to use this on a TV. I am 77. I saw info about cast on tv but it did not give me information when I highlighted it. I don't want to sit in front of computer to use this

29 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Hello Barb,

Thank you for your feedback. There is a help page on the different ways you can get medici to work on your TV screen. Please read the following article How to watch medici.tv on TV?: https://medicitv.zendesk.com/hc/en-us/articles/360012130578

Get back to me by writing to help@medici.tv so that I can help you in a personalized way. 

Best regards,

Rated 1 out of 5 stars

Medici TV doesn't work unless you have a new TV

Beware of taking a Medici TV subscription if you plan to use it on a Smart TV. The app does not appear on my two Smart TVs. Customer services informed me that you need a TV which was manufactured in 2018 or later. Despite informing them I could not use the app within 24-hours of purchase, their customer service refused to refund me.

19 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Hello Scarlett,

We do not have an app for Smart TV nor do we advertise the fact that we have one. You can access medici on your smart TV through the web browser or using chromecast or Airplay. 

Best regards,
Julie

Rated 5 out of 5 stars

I bought a gift card online for my…

I bought a gift card online for my friend for Christmas which was very easy. My friend received the gift card on Christmas Day and initially had problems activating it. I asked some questions via the online help service and got to speak via email to some very kind, helpful and competent people who between Christmas Day and Boxing Day morning managed to get everything sorted out. It probably wouldn’t have taken even that short time had we not been working across three different time zones. Well done! It beat my expectations.

24 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Lorraine,

Thank you for your kind words! We appreciate it a lot. We're so glad you are satisfied with our customer service!

Enjoy,
Julie

Rated 3 out of 5 stars

I cannot find easy instructions for…Smart TV

I cannot find easy instructions for Smart TV use. All my other subscriptions to other services work fine.

Thanks

28 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Hello Adolfo,

Thank your for your comment. You could get information about watching medici.tv on a smart TV here https://medicitv.zendesk.com/hc/en-us/articles/360012130578-How-to-watch-medici-tv-on-TV-

Have you managed to get medici.tv on your Smart TV in the end? If not, please write to me at help@medici.tv and I'll be happy to assist you.

Looking forward to your update.
Julie

Rated 5 out of 5 stars

Very affordable

I liked the affordable price as the exchange rate of $AUD makes it quite expensive otherwise.

27 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Andrew,

Thank you for your kind words!

Enjoy,
Julie

Rated 4 out of 5 stars

Great product, a great price but little hiccups

Great product at great price. However difficult to tell if one's gift card reaches its destined recipient. The old practice of sending the gifter a confirmatory E-mail with the recipient's name and E-mail address (now only confirmation without the latter details) should be revived.

24 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Hello,

Thanks a lot for your kind words.

Regarding the gift cards informations, we take your advice into account for future improvements! In the meantime, you can write to us at help@medici.tv and we'll be glad to send you any needed information.

Best regards,
Julie

Rated 5 out of 5 stars

Super discount!

Very valuable discount on 1 year subscription

24 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Tom,

Thanks a lot for your kind words!

Enjoy,
Julie

Rated 2 out of 5 stars

Great difficulty getting this on my tv

25 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Hello Graham,

We have a dedicated help page for this on https://medicitv.zendesk.com/hc/en-us/articles/360012130578-How-to-watch-medici-tv-on-TV-

However please feel free to write at help@medici.tv for more details so that I can assist you.

Looking forward to your update.
Julie

Rated 5 out of 5 stars

I am nearing the end of my first year…

I am nearing the end of my first year with Medici. I believe life is so much better with beauty present daily, I gave two gift certificates for Christmas.
I have so enjoyed seeing, hearing orchestras, ballet companies in Europe and Japan. I know the USA doesn't offer the degree of subvention of the arts of other countries but it would be interesting to see Medici acquire the rights of PBS historic Dance in America. If you have not tried Medici, I recommend with no hesitations.

26 December 2022
Unprompted review
medici.tv logo

Reply from medici.tv

Dear Henry,

Thanks a lot for your kind words!

Enjoy,
Julie

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