We purchased some custom design scrub caps using our company branding and we are very impressed with the service provided by Medicus. From initial consult to design and production, the team could not... See more
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Having thick long hair to the waist and working in Obs and Gynae is difficult if you don’t have a perfect scrub hat. I have been struggling with the scrub hats everyday as my hair won’t fit in properl... See more
Company replied
Scrub caps arrived on time and pleased with quality. However the hats were so tiny that they barely touched the top of my ears . Forget tucking chin length hair inside. Pretty disappointed . Donated h... See more
Company replied
Lovely surgical cap I recently purchased for protection of my very long and thick hair when seeing patients! Size was appropriate and quality of fabric high. Loved the design. I feel like a very styli... See more
Company replied
Company details
Written by the company
Medicus Scrub Caps is a family owned company setup to help benefit many parts of the theatre settings. Comfortable fit of theatre scrub caps for professionals in surgery, ventinary or dental practices. Personalisation of names for better team and patient communication with staff having less chance of being misidentified for their role. Reduced environmental impact as the life of the caps easily covers disposable caps life many many times over. Cost effective for not only the extra benefits if you get personalised names and roles but even just a plain cap can save in the long run compared the daily disposable ones. Hypoallergenic with our cotton fabric so no risk of skin reactions from wearing all day. We make all our scrub caps in the UK to order and so customisation and fit are always top of mind. We offer the most sizes of caps by default and we can even do custom patterns for turbans and hijabs. We also scale from doing one off orders to whole hospitals and teams with our decentralised manufacturing to be able to meet demand while not sacrificing quality. We never outsource outside the UK for the manufacturing and to be able to deliver the most reliable service we run as much of all of our operations from within the UK to limit supply chain issues. We do sometime purchase fabric from outside the UK with special prints but with limited runs so your scrub cap stays as unique as you are. If you need anything just reach out on email. support@medicuscaps.com
Contact info
Unit 8a8b, Troutbeck Road, S79QA, Sheffield, United Kingdom
- support@medicuscaps.com
- medicuscaps.com
4.4
Excellent
51 reviews
Hasn’t replied to negative reviews
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Excellent service perfect products
29 April 2021
Reply from Medicus Caps
Thanks so much for your order :)
Scrub caps arrived on time and pleased…
Scrub caps arrived on time and pleased with quality. However the hats were so tiny that they barely touched the top of my ears . Forget tucking chin length hair inside. Pretty disappointed . Donated hats to Pediatric oncology floor. They have my last name embroidered on the back - maybe can sharpie marker out the name. Did not want to throw them out - did spend money on them😢
27 April 2021
Reply from Medicus Caps
Dear Violet,
Thank you for taking the time to give feedback on your order.
First let me apologise for any issues you had when you received the hats.
I have looked through your order and have reached out to discuss it personally with you. Just to mention, the hats you order are a male style, which means short hair with an opening at the back, therefore you won't be able to tuck any hair while using it. We designed this style for very short hair, if you were after tucking hair in (regardless of the length) you would need to order a female style hat, which has more room, an elastic and no opening at the back.
If you would like to reorder, we can certainly offer you a discount for your troubles, and we are happy to advise you on your next purchase. We are always here to help,
Looking forward to hearing from you
Regards
Reply from Medicus Caps
Thanks so much for your feedback :)
Reply from Medicus Caps
Thanks so much for your order :)
All people of medicus were very polite…
All people of medicus were very polite and helpful. I had an immediate response and guidance on everything I needed. Also the scrub caps I ordered are the most beautiful. Really nice work! Thanks a lot!
15 April 2021
Reply from Medicus Caps
Thanks so much, we pride ourselves on our products and customer service so will pass this on to the rest of the team.
Reply from Medicus Caps
Thanks for your order and who knew it would be years and not months!
For european clients no custom…
For european clients no custom clearance and additionally not enough Information for an automatic custom declaration. So you have to wait for a very long time before you receive your caos. The caps themselves are a bit too big for me, but the Material and the processing is very good.
10 April 2021
Reply from Medicus Caps
Dear Rouven,
Thanks for the review. We appreciate all customers comments and feedback.
Regarding customs sadly that's completely out of our hands. We provide the information necessary when shipping the items, and it's up to the government of the receiving country to process incoming parcels custom changes. Since the UK has left the EU, there has been increased delays on parcels and this has affected many customers. We wish we could control it, but as explained, we only have control up to the point of shipping.
In terms of sizes, we recommend on our website to check the sizing guide and to contact us in case of needing clarification, either before or after receiving your parcel.
We are here to help resolve your queries and any issues you may have with our products. Please contact support@medicuscaps.com so we can discuss the issues and come up with a solution for it.
Thank you again,
Have a lovely day
Very stylish and fit for purpose
Lovely surgical cap I recently purchased for protection of my very long and thick hair when seeing patients! Size was appropriate and quality of fabric high. Loved the design. I feel like a very stylish dr at work now :) Thankyou
3 April 2021
Unprompted review
Reply from Medicus Caps
Thanks so much for your review and order :)
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