Medifintech Reviews 620

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent service and the highly knowledgeable staff. Customers found the team to be incredibly responsive and helpful, making complex processes like NHS pensions and the McCloud remedy much easier to navigate. Many appreciated the clear communication and efficient handling of their queries, often highlighting the personalized approach and quick turnaround times. Reviewers frequently mentioned feeling reassured and supported, with the team going above and beyond to clarify figures and help with financial planning, even for those with complex situations. The user experience was consistently described as smooth and straightforward, saving people significant time and stress.

What people talk about most

Service

People report positive experiences with service, often describing it as superb, excellent, and even 7-star.... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Customer service

Consumers find customer service to be exceptionally positive, with many expressing gratitude for the clear,... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the service for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear comms, responsive, and they really know what they are doing when it comes to NHS Pensions. I've been using them for several years, after initially baulking at the cost, but it has all been wort... See more

Rated 5 out of 5 stars

Every NHS doctor or dentist needs the help of Jack Needham and Medifintech. He helps you to access and analyse your entire service, and with all your forms online - walking you through everything step... See more

Rated 5 out of 5 stars

It was very straightforward to upload the required documents and quick to get the report back and everything I needed to send to HMRC along with step-by-step instructions. Highly recommend Medifintech... See more

Rated 5 out of 5 stars

Very useful to help my planning. Very knowledgeable and extremely responsive. I have tried a number of providers of this type of advice and wish I come to MediFinTech early. I would highly recommend t... See more


Company details

  1. Alternative Financial Services

Written by the company

We provide NHS Pension analysis for Financial Services and Accountancy firms, as well as for professional bodies and individual members. To register for our report service please copy this link into your browser: https://forms.office.com/r/RbGL43ut41


Contact info

5.0

Excellent

TrustScore 5 out of 5

620 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Subject Experts!

Clear comms, responsive, and they really know what they are doing when it comes to NHS Pensions. I've been using them for several years, after initially baulking at the cost, but it has all been worthwhile, especially the McCloud remedy service!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Mr Graham Crossley & MediFintech

Mr Graham Crossley made this potentially difficult and frustrating situation extremely easy and straight-forward for me. Mr Crossley took me through the process in a very professional, expedient, and helpful manner. I would recommend MediFintech and Mr Crossley to all doctors sorting out their PSPR queries.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

It was very straightforward to upload the required documents and quick to get the report back and everything I needed to send to HMRC along with step-by-step instructions. Highly recommend Medifintech for helping to navigate the arcane NHS Pension Scheme. Many thanks Graham and Wes!

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Professional, informed & efficient

Jack and George from Medifintech helped sort out my Pension Tax issues and McCloud remedy, along with claims for losses.
I shall be eternally grateful for their help, but particularly their clarity - giving me confidence that this mess that has been hanging over me is finally sorted!
I changed accountants in about 2019 as my longstanding very good accountant had few medical clients so I was unsure that he fully understood the pension tax issues. The accountant I moved to was recommended by medical colleagues locally but was inefficient, slow to respond and gave me no confidence that they/I were on top of this. Medifintech, the other hand have been quite the opposite - very professional, clearly fully understanding the topic and very efficient and friendly. I felt confidence and at no point judged about my lack of understanding of accountancy!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Truly superb service!

Truly superb service!

Graham and his team have dealt with my rather complex McLeod remedy in a very efficient and timely manner saving me from an erroneous and costly tax bill due to pension growth that was not correct.
Very organised and efficient service.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Prompt communication and good portal to upload documents. It was very helpful to have a Teams meeting with Elisha to discuss the various scenarios presented. It's also reassuring to know that my pension records have been checked and that I can contact her again with any questions, in case things change in the future. Thank you for providing such a great service!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Dental practitioner pension modelling …

I used MediFintech for some modelling of my pension as a dental practitioner. It was easy to upload the information and the reports came back sooner than anticipated. The Teams meeting was very handy to answer a few queries I had.
Elisha has been very responsive to my emails and very friendly in the meeting. Highly recommend this company!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Graham Crossley and Medifintech were…

Graham Crossley and Medifintech were very clear in their due process to assist me with the McCloud Remedy Judgement re-calculations. They were very quick to process matters and all aspects necessary to permit the calculations were described clearly. Graham was also very helpful in responding to a range of queries. I couldn’t find any experts in Northern Ireland to assist so was great to have been recommended Medifintech. **FYI - I couldn’t find a phone number for Medifintech - didn’t really matter as all queries were appropriately addressed via email **

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I worked for NHS for 25 years

I worked for NHS for 25 years
Covid took me away from my patients
I was on a death row
It left me with poor concentration problems with tolerating stress plus other disabilities
NHSBA was ruthless
If not Jack and medifinchtech I would have been lost with NHSBA communication
Jack helped me to get understand the process of mcloud and helped me through the process
If not Him until this day I would have been in no man land
Thank you Jack and colleagues
Maria

31 March 2026
Unprompted review
Rated 5 out of 5 stars

great service with remedy pension…

great service with remedy pension completion . Easy refund process - back within 5 days of submission . Use them for hassle free pension information/calculations

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, really knowledgeable about the NHS pension and gave multiple worked up retirement options which has made decision making really easy. Support and recommendation of Ramsey Brown for support with McCloud annual allowance issues was also really helpful. Would highly recommend Medifintech and especially Dan.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They helped me sort out a complicated pension history with gaps, McCloud remedy etc. They were always thorough, efficient, approachable and gave clear explanations and advice. I wish I had known about them years ago.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service and support

Graham and Jack have been invaluable in providing me with expert NHS pensions reports and RPSS submissions, and understanding McCloud judgement.
Very helpful, supportive, approachable and the best experts in this increasingly complex are.
Particularly helpful when trying to navigate partial flexible retirement.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt and professional

The advisor was very clear in their explanation and used layman terms. They were able to understand my concerns/questions and help me clearly understand the key issues in my case

12 February 2026
Unprompted review

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